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EMS 12-Leads – The Standard of Care

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I’m going to make a statement:

Every ambulance in the United States should have the capability to obtain a 12-lead EKG. Regardless of the service’s level of care, be it Basic, Intermediate, or Advanced Life Support, every ambulance should have the ability to get a 12-lead. There are no exceptions in my opinion. It is the standard of care and every ambulance should be able to do it.

In the last few years, the 12-lead EKG has not only revolutionized EMS care, it has influenced the care given throughout the entire healthcare system. Bringing it to the forefront of urgent and emergency care has helped not only save countless lives but also has improved the ongoing quality of life for countless patients. The 12-lead EKG provides invaluable insight into a patient’s true underlying medical complaint and is useful in diagnosing a whole host of potential medical conditions. If you are an EMT or paramedic, you should be able to obtain a 12-lead.

I’m saying this because right now in communities both urban and rural there are ambulances that still do not have this essentially lifesaving capability. The problem crosses all divisions in the level of care and there is no excuse for this fact. Obtaining a 12-lead is an essential piece of the diagnostic puzzle for many patients. It can make the difference between a proper diagnosis and misdiagnosis that can have a lasting detrimental effect on a person’s entire life. There are many solid positive reasons that support EMS agencies expending their critical resources to obtain this capability and few, if any reasons for them not to.

If your agency does not currently have the ability to acquire a 12-lead EKG, here are some reasons that you can take to the powers that be for your service or use as information to show your community for fundraising activities. In my opinion, these things help show the solid reasons why you should begin offering the service as soon as possible.

  1. Better knowledge drives better medical care – The most common EMS treatments for chest pain can mask essential diagnostic signs and symptoms that help pinpoint cardiac causes of the complaint. Things like Nitroglycerine, Oxygen, narcotic analgesics, and aspirin can normalize the waveform complexes on an EKG tracing after only a few minutes. EMS providers used to begin treating the symptoms of chest pain before acquiring a 12-lead when the technology was not widely available. This caused a broad cross section of patients who were truly experiencing a heart attack that needed to be treated emergently to have 12-lead tracings that were normal upon their acquisition in the ER. The ERs then needed to rely on the laboratory values of the patient’s cardiac enzyme markers to make a diagnosis. This often times added 12 to 24 hours to a patient’s time to proper diagnosis and sometimes resulted in a heart attack that was missed entirely. EMS 12-lead EKG acquisition helps change that. EMS providers can obtain a symptomatic 12-lead EKG at a patient’s first point of entry to the healthcare system when their symptoms are at their worst which will oftentimes show diagnostic information that 12-leads obtained later in their care will not. This exponentially increases the diagnostic sensitivity of the overall assessment of a patient and can change their entire path of care, resulting in more appropriate treatment being given sooner. This can save more of the patient’s heart tissue and increase their quality of life for the rest of their life. In addition, proper care can decrease a patient’s length of hospital stay, saving millions in healthcare costs when viewed as a sum total.

 

  1. 12-lead EKGs increase the safety of EMS care – Certain types of heart attacks such as ones occurring on the front, underside, and the right side of the heart can cause nitroglycerine administration to be dangerous. EMS providers of all levels give nitroglycerine for chest pain. However, when given to a patient experiencing a right-sided, inferior, or anterior heart attack that affects the right ventricle of the heart, nitroglycerine can cause a severe drop in a patient’s blood pressure that can prove detrimental or even fatal for some patients. A 12-lead EKG can pinpoint these types of heart attacks with a fairly high degree of sensitivity and can help prevent the harmful drop in blood pressure. Heart attack victims need nitroglycerine and like all medicines that can be harmful when not properly used, EMS providers need to be able to see the 12-lead and share it with physicians at the receiving hospital to increase patient safety. Increased safety equals better patient care, decreased liability, and better patient outcomes overall.

 

  1. If you can provide oxygen, you can take a 12-lead – All paramedic ambulances should be able to obtain a 12-lead EKG with no exceptions, however so should all ambulances of any level. EMT-Basics and EMT intermediates functioning on an ambulance service of any level should be able to get a 12-lead. The first arriving care providers who will be beginning treatment on a potential heart attack victim need to be able to obtain a symptomatic 12-lead. While BLS and ILS providers cannot and should not interpret the 12-lead EKG and should not change their care based upon it (unless ILS protocols allow), they may transmit the information to the receiving hospital and/or responding ALS intercept and may act upon the orders they receive from their medical control. Obtaining the symptomatic 12-lead is essential for proper diagnosis of heart attacks. The first arriving care provider needs to get one, regardless of their level of care.

 

  1. It can determine the proper hospital to take a patient – Patients having heart attacks need hospitals that can take care of them. The current gold standard of heart attack care is generally agreed upon by physicians to be “Percutaneous Coronary Intervention” (PCI), also known as a “Cardiac Cath.” This is a surgical procedure where an interventional cardiologist threads a tool into the arteries that feed a patient’s heart through the vessels in their leg. The cardiologist can then open a blocked coronary artery and allow the area of the heart being damaged by the heart attack to receive blood flow again. The sooner this is done, the better. A symptomatic 12-lead EKG obtained by EMS can make the difference between a patient being transported to a patient where this surgery can be immediately performed rather than to a hospital that may not have this capability or does not have it immediately available. This makes the difference between immediately appropriate treatment that saves both lives and heart tissue and treatment that may not be the best for the patient. Inappropriate treatment costs a lot more money when it results in a patient needing transport from a facility that cannot properly care for them to one that does.

These are just some of the reasons that all ambulance services of any level should be able to obtain 12-lead EKGs in the field. It is an essentially lifesaving tool and is the standard of care. There are few, if any dangers or drawbacks to using the tool and multiple strongly supported reasons to do so. EMTs and Paramedics that do not currently have the capability should get it as soon as possible, and the communities that they serve should support them with the funding and resources to do so. The medical directors of communities where EMS 12-lead acquisition is not currently possible should write protocols for the practice and should support development of a system of care that properly uses the critical information obtained to make the most positive impact in patient care.

This is an area where EMS truly makes a documented, lasting impact in quality care and where EMS development is driving the healthcare system as a whole. Make sure your service and your practice is a part of it. Do the best by your patients and communities. Save more lives. Help more people get better.

If you have questions, I offer myself for any information you may need. My e-mail is proems1(at)yahoo(dot)com.

Vive la solidarité! Something we have in common with our French friends

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Spoiler alert: There are a LOT of French jokes in this one. A LOT of them. You’ve been warned.

This should come as relief to those of you that are tired of measuring your suction catheters in “freedoms” instead of in French. While I was researching the French model of EMS delivery for the post I wrote last week (Hypocritically Speaking – My opinions about EMS models and philosophies) I stumbled across something in the Wikipedia article that made me want to raise a baguette in solidarity to our cheese-eating friends. You might just agree.

It is of note that the French model of EMS delivery involves physicians in all levels of the system. Unlike the American model, where physicians provide

oversight and only rarely respond to scenes, in France physicians are included everywhere from taking calls in the dispatch center to actively responding to scenes and taking care of patients. Their system is different than ours in many ways other than this, but the physician thing is pretty big. I’d always guessed that a system like that could only exist in the realm of near-total government funding, considering they’ve surrendered to the idea of socialized medicine over there. (Hey now, that was a French joke, not an American political statement. Cool your fondue)

But then, in the Wikipedia article, I read this:

“The situation is further complicated by the fact that the physicians staffing the SMUR units are among the lowest-paid in Europe. Although salaries have recently improved somewhat, in 2002 it was reported that these physicians, who are, for the most part, full-time employees of public hospitals, had a starting salary of only €1300 (£833; $1278) per month.[14] This economic reality has resulted in understandably high turnover and some difficulty in staffing positions. It has been suggested, however, that the recognition of emergency medicine as an in-hospital specialty in France and elsewhere in Europe is likely to result in the evolution of that system towards more comprehensive in-hospital emergency services.”

Garcon! Bring me my beret and your finest, cheapest cabernet sauvignon! It turns out that the low pay, little respect, and feeling that “once we’re viewed as a specialty the conditions will improve” isn’t limited to just this side of the Atlantic. Maybe if we’re both underpaid for taking care of sick people we might have other things in common. Maybe they can learn to like our cheap, watered-down beer and we can learn to like their stinky cheeses. Maybe there’s a common theme to EMS around the world that binds us all together. Maybe, just maybe, I can start calling my burn patients “French toast” and they can call their obese heart attack victims an “American Special”.

 

Or maybe not…

C’est la Vie, eh?

Hangover Heaven? WHY ARE WE NOT DOING THIS!?!?

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I came across a new business today while I was casually wandering around the Internet and I just absolutely had to share it with the EMS crowd. The company, called "Hangover Heaven" (www.HangoverHeaven.com) is set to open April 14th, 2011 in Las Vegas, NV. (Where else?)

If you haven't already clicked the link their business model is that they have a bus that drives around the strip, picking up the hungover masses, and providing "a small IV in your arm that provides the necessary treatment to continue the party or just get back to your normal self." They have two packages, the "Redemption" package for $90 that provides IV hydration only, and the "Salvation" Package for $150 that provides relief through their "Proprietary treatment" which they say contains intravenous hydration, an anti-emetic, an anti-inflammatory medication, and a "Vitamin supplement" package.

You should really read their website yourself. Some copywriter did a great job of selling what I can only surmise to be a banana bag, ondansetron, and toradol. Those meds and the IV fluid will most probably cure any hangover quite handily. While I think this is a bit cheesy… I've got nothing but respect for their plan. Heck, if anything I'm jealous that I hadn't thought about it first. While I'm not licensed to practice EMS in Nevada, I could easily cruise around the streets of Milwaukee, Madison, or Chicago in my ambulance providing the same services to the over-imbibed folks in those fair cities. If we could ask for cash up front, like I'm sure they are, we could probably pull in a few thousand a week doing this. For that kind of coin any city could afford to fund the pension plan and give the nice EMS folks a hefty raise.

What I'm saying is, come on cash-strapped municipalities, belly up to the bedside and get your medical directors to authorize this service. Your budget woes are a thing of the past!

I do have a few questions though:

  • Is this legal? The owner is an anesthesiologist, but there is no mention of who is actually providing the service.

 

  • I'm a Nationally Registered Paramedic… are you hiring? Please?

 

  • Are you selling franchises? Cuz I could use one here in Wisconsin and Illinois real bad. I'd start my own but I'd need a medical director who would be willing… and the ones around here are probably spoil sports

 

  • Although… I haven't yet asked them if they  are ok with this. They could be. Perhaps it's better that you just sell me a franchise real quick and real cheap-like and we can just keep the brand-name going strong.

In all seriousness. Think of what effect this could have on the already overused emergency healthcare system in the city. I mean, if even 10% of the people who are going to be seen by this bus would have otherwise ended up in the emergency rooms getting largely the same treatment, this company could sincerely ease some of the burden on the healthcare system. It's definitely a cheaper alternative. Even their $150 treatment is way cheaper than a trip to the ER. This bus could immediately benefit the entire system by giving patients an alternative to the traditional, significantly costlier, methods. It will save insurance companies and governmental healthcare payors thousands and free up the ERs from taking care of this patient demographic.

I really do think they're on to something. Wish I'd have thought of it first.The success of this business will go to prove something. If it survives and thrives, then EMS can also find free-market alternatives that will help save our profession and the communities we serve. Obviously it can be done.

In other news, kudos to the State of Maine, who authorized funding for Community Paramedicine. Bravo guys, way to intellegently look for real solutions to your healthcare budget woes. I tip my hat to you. – http://www.jems.com/article/news/new-community-paramedicine-law-maine-loo

Notice anything similar?

Hypocritically Speaking – My opinions about EMS models and philosophies

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I hate when this happens.

I recently had two separate conversations with people that made me think some of my opinions may be in conflict with each other. In fact, the outcome of these conversations made me realize that I may be a tad bit of a hypocrite when it comes to some of my long held beliefs. I hate when that happens. While I freely admit I will happily change any of my opinions in response to new and/or better information, I can’t seem to change my opinion on either one of these beliefs and it’s making me feel… well… like a hypocrite.

Let’s see if you can help me out.

Opinion #1: Modern EMS exists to bring care to the patient.

That’s an important sentence up there if you didn’t realize, because it represents two monumentally different schools of thought. I believe that the primary purpose of modern EMS is to bring care to the patient, not the other way around. That statement may not sound like much, but it is hugely important for the development of our profession. In the very beginning of what evolved to be EMS, back even before the Cadillac ambulances and hearses, EMS existed to bring the patient to care. Everything was based upon that fact. From the “Flying Ambulances” invented by Napoleon’s surgeons to bring injured soldiers to the surgeons away from the battlefield to the ambulances used in the US in the 60s and 70s, most everything that existed before the advent of paramedics and EMTs existed for the purpose of bringing the patient to the care that could only be provided for them in a hospital. That’s why the Cadillac ambulances had those big engines that could drive so fast and the qualifications for being an “Ambulance Attendant” involved mostly being able to burn exceptional amounts of rubber without killing the majority of the motoring public.

The conversation that brought this up was one I had recently with a Wisconsin EMT-IV Tech (think: NREMT-I 85 level) about a community of 15,000 people nearby that I think should upgrade their EMS to the paramedic level. Their ambulance service is operated by their local fire department and runs an excess 1000 calls for service per year. They have a fairly large state college in their jurisdiction that pumps up their population during the school year and increases the diversity of their response area. I believe that they should upgrade to provide their citizens better care. She believes differently. Her thoughts were that even though there is no hospital in the town, they have three within the area that they transport to. The closest is 10 miles away from their city limits in another town and the other two are both +/- 20miles away. She believes that they don’t need to offer their citizens paramedic service because they’re so close to the hospital. (This is Wisconsin, 20 miles is a run to the corner store ‘round these parts)

I trotted out my old standby, the one I wrote about above that says that EMS is about bringing care to the patient. I explained the two schools of thought and stated that they would be saving more lives and caring for their patients better by offering paramedic care immediately at the patient’s side, rather than withholding advanced care until they had driven a minimum of ten miles. While they provide good service at their current level, I believe that paramedic ambulances in our area bring with them the majority of the care a patient would receive in an emergency room for the first hour or so of their care sans most of the lab work and x-rays. Why wait to stabilize any patient’s condition? Why let someone deteriorate when there are tools out there that can help them?

She seemed to agree with me after I explained it using the “Bring to care Vs. Care brought out” analogy and I, for lack of a better term thought that I had “won” the conversation. (I like winning things) The next week, however, I had a conversation that completely challenged my original argument and made me resort to saying “Because I like it that way” when being asked my opinion about something somewhat similar.

Opinion #2: The US model of EMS is better than the French model.

There are a few competing models of EMS in the world, but two of the starkest contrasts are the French Model of EMS and the US model. In a nutshell, the US model employs paramedics and EMTs who provide limited stabilizing care on site and remove the patient to an emergency room to be attended to by a physician for definitive treatment. The French model relies on physician triage of emergency calls and then sends either a physician to the scene or an “ambulance” with the basic capabilities of a taxi. It’s more complicated than that, and you can read more on the French system on this well-written Wikipedia entry: Emergency Medical Services in France

My thoughts are that the French Model provides too in-depth of care on scene of an incident for severe complaints. For example, while most US paramedics can diagnose and begin treatment on most STEMIs (severe heart attacks) immediately and have the patient undergoing a cardiac cath by a cardiologist in under 30-40 minutes, I challenge the French system to do similarly. I believe that putting physicians on the ambulance limits the availability of EMS care and causes rationing due to the immense costs of having a physician attend to the patient. I also think that the economy lies in having a physician present in the ER where they have the best availability of their necessary tools and the ability to treat many patients at once.  However in truth, most my belief comes from little personal experience and more from media reports of incidents like the death of Princess Diana where the doctors sat on scene for two hours trying to treat her injuries rather than bringing her to a hospital with full capabilities.

The conversation I had that made me question this is one I had about a local helicopter ambulance service that provides either a physician/nurse or physician/physician flight crew. I remarked that I didn’t know how an on-scene interface with a physician would be and that I would be worried that they would over-treat a patient that needed to be swiftly removed to a trauma center instead. Of course, I’ve never seen nor heard of an experience like that with this service, I just was airing my biases. That fact was swiftly, and correctly, pointed out to me and I resorted to the shallow argument that I simply thought that EMS was “Our place” and that other professions needed to butt out…

And I was wrong, and admitted that I was. Then we all laughed heartily.

My potential hypocrisy lies in the fact that I want to support the neighboring community to pursue the paramedic level for their service but cannot seem to extend the same argument to support physician/physician crews on the helicopter. Isn’t it the same argument?

In addition… why don’t I support the French model of providing EMS over the US model for the exact same reason? Aren’t I the guy who thinks it’s time for Primary Care Paramedics in the US?

I’d like you to poke holes in all my arguments and call me out in the comments section, but before you do that, in my pre-defense I like parts of the French system and want to adopt them here. I like that they provide physician-level triage for 911 (or 112) calls and send out appropriate resources, provide instructions for self-care, and/or direct people to primary care by alternate transport. I like that they can treat-and-release on scene for appropriate complaints. I think that they have a lot aspects of their service I like, the same things I like about the British EMS model that are provided by paramedics. I also think that Paramedics are the experts in field care. We exist for the purposes of being the masters of the acute, the experts in the expedient, and the… somethings of the… people who need immediate stabilizing care. (Hey, you try thinking up a third thing). I like the US model because I think that it provides appropriately advanced care and proper specialized focus of training while allowing for cost-effective deployment, availability, and access across the broad spectrum.

But nobody’s perfect.

Your thoughts?

Coming Soon – The Law of Unintended Consequences meets the fire service

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Remember the post I put up a few days ago entitled “A Predatory Ambulance Fee”? It talked about how the Elgin, IL city council is planning to help recoup their costs for Fire and EMS services by charging for refusals.

(This is the link if you didn’t read it: “A Predatory Ambulance Fee”)

This just in:

Apparently they’re not done proposing new fees in the city. They seem to be very serious about recouping their costs and finding new ways to monetize their services. According to this article posted on Firefighter Nation, they’re planning on adding quite a few new fees to their repertoire.

Here’s the link: “Illinois Department Considers Charging Non-Residents for Fire Services” Read it and see what you think.

The article only mentions two specific fees, a $500 per hour fee for an engine response and $2200 for “a serious car accident where someone has to be transported by helicopter.” These fees are interesting enough, but the article also hints that there are further fees forthcoming.

The chief is quoted as saying that he expects most of these fees to be covered by insurance. After all, he says… that’s what insurance is for.

The chief may be very correct with that statement; insurance exists to pay for the unforeseen costs of bad things that happen to people who pay for it. Insurance companies pay these costs based upon rigid contracts they sign with their customers and charge their customers rates based upon the average risk they assume on behalf of the customer. They will only pay for what they are contractually obligated to pay for. While I have no knowledge of whether or not insurance will actually pay for the charges Elgin is proposing in practice, I’m assuming the city of Elgin doesn’t either and if they don’t seem to care whether the people they are saddling with these kinds of fees are insured for them or not, why should I?

It’s not like these insurance companies aggregate risk across all of their customers and will pass the overall cost of these fees to everyone in the area causing everyone’s insurance rates to go up, right?

Remember, I am not against fire departments, cities, and/or EMS services finding new and innovative revenue streams or ways to defray costs. The City of Elgin is not a villain here. It is very expensive to operate a service and I completely understand wanting to recoup some of those costs. These kinds of fees are somewhat the result of a rigid and over-regulated EMS payment system that chains our entire industry and squashes most hopes of innovation. I believe in EMS payment reform. In fact, I demand it.

But guys? While you’re by far not the only department in the US proposing and implementing things like this… you’re all opening Pandora’s Box. Your citizens are going to fight this, the press won’t be good, and you may end up creating more of a wave of dissatisfaction than you’re really prepared to endure. Think about Moline, IL and what they’re going through right now. Could you imagine their chances of winning their fight if they had implemented these fees?

Then again, perhaps they should implement them in Moline and let the revenue sources balance their budgets… In Moline they say they’re operating at over a $340,000 budget deficit and maybe these kinds of fees would offset that deficit enough that they could make their EMS financially viable.

Or maybe the marketplace will decide and departments that do this kind of thing will be put “out of business” (for lack of a better term) by competitive forces.

I would be willing to bet that there’s someone out there that would only charge $450 an hour for an engine response and only $2100 for a “serious car accident”. There are probably plenty of people and companies that would be happy to do fire response for profit. That’s what happens when governmental services start acting like monopolies in a capitalistic system, they get replaced by free market alternatives. Back in Ben Franklin’s day the fire service was a private endeavor that was only made public when the cost of providing protection wasn’t profitable enough to serve the ends the people wanted it to serve. Make the fire service profitable and private industry may find a way to make a solid business model out of it. Don’t believe me? Think Fed Ex and UPS versus the US Postal service.

I’m not saying it’s a good or bad thing. It’s why private industry exists. If there’s an opportunity to make money doing something, someone will step up to make money doing it. These fees, if they become lucrative, may just be the opportunity for private industry to find a business model that didn’t exist before.

I am able to understand why Elgin wants to implement these fees… but I think that this is a situation ripe for the Law of Unintended Consequences. If I could give cities proposing these kinds of fees some advice I would tell them they should find every single efficiency within their existing budgets before they set about increasing revenue through raising fees. Make no mistake, within the contemporary political climate; citizens are going to scrutinize every aspect of your budget when you start trying to get them in the wallet. You may not like what they find.

I don’t have the ultimate answer but I’m keeping an eye on this story. You should too.

Enhanced EMS Refusals? Read this, then look for more

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Howdy everyone!

Yep, I’ve been quiet for a while, but that’s because I’ve been busy doing… um… doing, uh… Doing stuff that you’ll be hearing about later. Don’t worry about me though, because I’m certainly not going anywhere.

A while ago I came up with an idea for what I call the “Enhanced EMS refusal” and it’s an idea that I think EMS could start using tomorrow that would be a big step in ushering in EMS 2.0. I wrote about it in my August column on JEMS.com

Here’s the link on JEMS.com:  “Paramedic Uses Enhanced Patient Refusals” – Chris Kaiser NREMT-P

Look for more on this coming up on the blog, I have a lot to expand on the idea, including sample policies and documentation.

Good to be back, y’all.

We Oughta Look In to This – EMS 2.0

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It looks like something has been right under our noses all this time, and I think that it just might be looking into.

Mobile Doctors: Http://www.MobileDoctors.com

Yep, you read that website address correctly, and yes, it really is a group of Primary Care and other physicians that make house calls their business. In fact, according to their website, they make around 5000 house calls PER MONTH in the Chicago, Detroit, Indianapolis, and Phoenix areas. The website also says they’ve been around since 1996.

I came across this ad today as I was surfing around and I was curious enough to click on it. I read their website with some interest, and their claims started sounding awful familiar to me. If you’ve been following the EMS 2.0 and Community Paramedicine movements, you’re probably familiar with what they say as well. It’s pretty much what we’ve been talking about. Read this:

“Our team of healthcare professionals specializes in chronic disease management and care plan development. This results in a significant reduction of emergency room, hospital and nursing home admissions for our patients.”

Also, this:

“Our practice focuses on primary care/internal medicine, podiatry, and diagnostic testing. Our goal is to provide high quality, responsive in-home health care to stabilize patients, improve their health, manage their medications, and reduce hospitalizations and ER visits. We also coordinate patient care with home health agencies, durable medical equipment providers, hospitals, and other medical professionals.”

Huh.

Those two short paragraphs in their static, online brochure of a website are quite obviously advertisements for the services they provide… but aren’t those the things we’ve been saying with the whole EMS 2.0 thing? Isn’t that what we want to do? To expand our service offerings and reduce inappropriate use of emergency healthcare while increasing overall wellness through primary care, that’s the point of it all, right?

Well here’s a company, albeit very much a physician driven company, that’s been making their living off of doing just that since 1996. In addition, they take Medicare.

I think that there’s something we can learn from this company and their business model. It’s worth a look at their website: Http://www.MobileDoctors.com. Sometime in the near future I plan on contacting them and asking them about how their company can interface with EMS.

Till then, take a look at these two posts and see what you think:

Primary Care Paramedics? I think it’s time

Are We the Gatekeepers to the Emergency Healthcare System? EMS 2.0

Change Medicare? Save EMS

9 comments

I’ve said this before, and I’ll continue to say it until I can do something about it: The Fee-For-Transport model has failed EMS. We have to change it and we have to change it soon.

In fact, I believe that the entire revenue model we use for our industry has failed. I think that the “Fee for Transport” model employed by the Emergency Medical Services industry is flawed, archaic, outdated, and is not conducive for the development of our profession. I think it stifles growth and development. I think that it is unfair to make this inequity up through local property taxes.

I think it has to change.

Don’t know what I’m talking about? Let’s hear what Medicare has to say on the subject:

“The Medicare ambulance benefit is a transportation benefit and without a transport there is no payable service. When multiple ground and/or air ambulance providers/suppliers respond, payment may be made only to the ambulance provider/supplier that actually furnishes the transport.” (https://www.cms.gov/manuals/Downloads/bp102c10.pdf)

Yes, that’s what that means: Medicare sees EMS solely as a “transport provider.”

Basically Medicare is saying that all they’re going to pay for is taxi service. Sure, they’ll reimburse some other expenses, but without the taxi component, they’re not picking up the tab. They’re certainly not going to pay for you to provide medical care for one of their clients on a scene. They’re not going to pay you for sweetening up an unresponsive diabetic and leaving them at their house, they’re not going to pay you for providing Community Paramedicine, and they’re certainly not going to pay you for other home health or primary care services. To them, we’re a medical transport industry. They pay for transportation and that’s it. Sure, they make a differentiation between “Emergency” transportation and “Non-Emergency Transportation” and use the term “skilled medical treatment” for some of the things done in the back of our rigs, but that whole “transportation” thing is always there. No transport, no payment. It’s as simple as that.

This very appropriate image was sent in to me by Matthew Rausenberg while I was writing this post. Thanks Matt!

Not sure about that? Well, here’s more reading on what Medicare WILL and WILL NOT pay for in this informative booklet that I just printed out for every EMT at my service to read:

That’s the link to the “Official Government Booklet” that explains:

  • “When Medicare Helps Cover Ambulance Services”
  • “What Medicare Pays”
  • “What You (the patient) Pay”
  • “What to do if Medicare Doesn’t Cover Your Ambulance Service”

I’ll admit, this is pretty light reading by government standards, but it’s important for all of us in the profession to read, understand, and know this stuff. Sure, I know that some of you out there are going to fall back on our old standby statement that “I’m not in this for the money, I just want to help people” or some other platitude just like that, and I understand and appreciate your altruistic motivations… but I will tell you that EMS needs money to operate. Whether you’re a volunteer or a full-time paid employee, your ambulance service needs money to function. Paid employees need to make a living, ambulances need fuel, stations need heat, equipment needs to be replaced, and communities need 24-hour ambulance coverage to meet both their emergency and non-emergency needs. Ambulance services are critical for any community, no matter their capacity, and all of that stuff takes money. Medicare, through the “Centers for Medicare and Medicaid Serivices” (CMS) sets the tone for the entire healthcare payment industry and by default they have become responsible for propping up a majority of ambulance services through providing the lion’s share of their total revenue in some areas. They’re the big dogs in the healthcare payment arena… and they’re holding us back.

Not that I’m solely picking on Medicare here… but let’s read further into their definitions, shall we? (From the second document I linked to above):

“Emergency ambulance transportation

Emergency ambulance transportation is provided after you’ve had a sudden medical emergency, when your health is in serious danger, and when every second counts to prevent your health from getting worse. The following are examples of when Medicare might cover emergency ambulance transportation:

  • You’re in severe pain, bleeding, in shock, or unconscious.
  • You need oxygen or other skilled medical treatment during transportation.
  • You need to be restrained to keep you from hurting yourself or others.

These are only examples. Medicare coverage depends on the seriousness of your medical condition and whether you could have been safely transported by other means.”

Clearly, Medicare thinks that only “Skilled Medical Care” provided whilst tires are rotating under a patient is valuable. They pay no attention to the fact that there are better and cheaper alternatives out there that our profession could offer them. I know that Medicare represents taxpayers and the payments they give out are tax dollars, and I appreciate and want them to be responsible with those tax dollars…

I just don’t think that they are.

Medicare has determined that the only way they can be responsible with our tax money is to deny as many payments as possible and to only pay for the bare minimum that they feel is important. That’s why ambulance services are “Transportation providers” in their eyes. However, this ignores so much potential in cost savings in my opinion. They pay no attention to the fact that while it’s nice that they pay for “Wait-and-return” ambulance transfers to and from nursing homes and clinics, those services could be provided in a lot of cases by paramedics who could take care of the patient’s needs on site and save them a ton of money by offering the new service. They ignore the fact that if they provided a $250-$300 benefit for an ambulance to come, fully assess, treat an unresponsive hypoglycemic diabetic, and then release them safely without transport, they could avoid the (estimated) $500 transport bill and subsequent $1000 ER bill. The savings are potentially enormous… and there are a ton of ideas like that waiting to be explored.

We, as a profession, just have to convince them that these ideas are worth being explored.

The healthcare payment system shapes healthcare.  It certainly has shaped the way we operate in EMS. The pressure to do only what we’re going to get paid to do is so prevalent a force in the industry that it is almost the very foundation of what we do and how we’ve evolved. The payment system didn’t evolve to meet our potential; EMS has evolved to fit its limiting influence. This is why we do the BLS transfers that cost too much for too little benefit. This is why new products that can’t be reimbursed aren’t making their way into the hands of field providers. This is why treatment modalities aren’t expanding as fast as in other areas of medicine. The CMS fee schedule dictates all of this.

And we as a profession have to change it.

Imagine what EMS would be today if we could bill for any service we thought provided benefit to our patients and our communities? To be sure, this would cause some “waste, fraud, and abuse” in the initial phases… but that exists in today’s system. Could you imagine if Community Paramedicine was fully reimbursed? Can you imagine that if instead of providing a wait-and-return BLS transport for a nursing home patient needing a surgical wound re-check, you came, assessed, took some pictures on a cell phone camera and sent it to the physician wirelessly? Can you imagine if you could charge for responding, assessing a patient with a minor medical complaint, and then having the patient transported to an urgent care center that would continue your care? Can you imagine how different everything we do could be?

Well, at least I can start to imagine. I see additional revenue streams that would come into our industry and improve the profession, strengthen our patient care, and save the healthcare system a boatload of money while improving access to primary healthcare. I see paramedics and EMTs not being taxi drivers. I see a real career and a bigger impact upon the overall health of our communities. I see more fiscal responsibility. I see lots of great potential.

And I don’t know how to do this yet, but maybe somewhere, someone reading this might have an idea.

Do you?

————————————————-

I’ve written on this before, and maybe you’d be interested in reading some of those ideas:

“What is the next ‘Low Hanging Fruit’ of EMS 2.0 and US Healthcare Reform?”

And to look at a real-life example of how our British brethren are handling this issue and are having success across the pond:

A Shoutout Across the pond to our British Brethren”

Remebering My Father, Chief Richard A. Kaiser

5 comments

I was walking out of a nursing home last night after a simple transport when my brother sent me a text. We talk fairly often; my brother and I, so this wasn’t very significant… except for this text said “11 years today, RIP Richard Kaiser.”

And I hadn’t remembered.

Has it really been 11 years? Did my father, Chief Richard Kaiser really pass away 11 years ago? 11 years? Eleven? Years? Has it been that long?

My dad passed away in his sleep, the cause of death being listed as cardiac arrest of an unknown cause. He probably was a victim of Sudden Cardiac Arrest (SCA), possibly precipitated by a heart attack (MI) that he either wasn’t aware he was having, or didn’t report that he was having. My educated guess is that my father ignored chest pain. If I had to guess about my father, the proud, healthy and vigorous man that he was, I would say that he probably felt some chest pain and ignored the symptoms. I’d guess that he believed, as so many of my patients through the years have believed, that his body wasn’t telling him anything important when he chose to go to bed and see how he felt in the morning. I’d guess that he had been experiencing the pain in his chest all day and didn’t choose to do anything about it.

My father was a volunteer Fire Chief in the small town I grew up in for well over a decade. The department and the community there still benefit greatly from his legacy. He owned the hardware store in town, was the president of the town’s small water company, and was the general fix-it man for many of our community members when they needed something done. He was always willing to help out anyone in need and was a genuine example of a genuinely good man. I benefit greatly from having his example to lead me in my own life and I am blessed to have had him for the twenty years that I did. I will always be thankful for his legacy and the path he left me to follow.

I’m a career paramedic and firefighter and I would say that it is probably him that got me interested in the Fire Service, which blossomed into my love of the Emergency Medical Services. Without his lead, I don’t know if I would have gravitated to the ambulance game. Perhaps my bank account would have benefited more so if I had chosen to adopt his entrepreneurial spirit, or even maybe his MacGyver-Like ability to look at something and make it fixed… but I took on his love of helping people. In fact, as his legacy I’ve tried to impart in the kid that I consider to be my own son that “Our family helps people”… and a lot of that comes from my dad.

After he died, I lead an unsuccessful attempt to place AEDs throughout the part of the county where we lived. The area is very rural. In fact, the town I grew up in, Edgington, IL, is an unincorporated bump-on-the-map surrounded by vast amounts of corn and cows. There isn’t even a post-office. The ambulance that responded was actually the first ambulance I ever ran a call in, and it came from 13 miles away staffed with EMT-Basics. An EMT did respond direct to the scene from her house and began CPR, but she wasn’t equipped with a defibrillator… and ALS care was coming from the city 30 miles away. I was an EMT then but I wasn’t home.

Needless to say, when someone drops dead out in that area, they tend to stay that way.

Since my father passed away at age 53, most probably from ignoring pain in his chest, I have been hyper-vigilant on diagnosing and treating heart attacks and chest pain. As a paramedic, my number one pet-peeve is patients who ignore the symptoms of a heart attack and don’t call 911. Trying to “Tough it out” cost me my father. It cost my father his life, and I have got to tell you… there are times in my life since where I really have wished I had him around to talk to. I have tried to stop questioning how different my life would have turned out had my father simply chosen to call 911 and get his symptoms checked out. I have come to terms with the fact that it was his time and that we can’t second-guess or play “what-if”. I’ve even reconciled my feelings that I can’t always be there for everyone all the time, no matter how much I may have wanted to be.

But people who ignore chest pain and other serious medical symptoms simply because they believe they’re tough or that it can’t be happening to them still bug me. My ambulance partners will tell you, I give these people “the speech” where I expound upon the fact that they should always call 911 for chest pain. Sometimes I even get through to them.

In remembrance of my father, Chief Richard A. Kaiser of the Andalusia/Edgington Volunteer Fire Protection District, I am asking each and every one of my readers to do me a favor. Please spend some time evangelizing to your friends, family, and other loved ones that they should never ignore chest pain or other symptoms of a heart attack. Tell them to learn the symptoms and make the call to 911 when they have them. You do the same for yourself. Don’t try to tough it out or do anything stupid like that…

Because I miss my dad.

Call 911 for chest pain. Just FREAKING do it.

If you’d like to share something on your Facebook pages, twitter accounts, or print something out and pass it to your friends, please click on this link: “Heart Attack? Call 911 – Don’t Just Burp” It’s a piece where I write about the same topic… just without this level of emotion behind it. I’d like that piece to go as far around as it can go. If my father’s legacy can save any more lives, this is one of those ways.

Rest in Piece Dad, I love you. Thanks to you all in advance for helping me spread the word.

If you could have anything you wanted…

28 comments

I have a question for all of you out there:

A few recent situations have arisen for me that have essentially… wait for it… Removed almost all of the barriers. The sky is the limit and the future looks amazingly bright. I can’t tell you how good it feels to have my potential back.

And for one of those things, I’ve got a question for all of you out there.

In December, my EMS system is reviewing their protocols. We have a lot now and the protocols are extremely liberal. However, I’ll be expected to ask for new things like I always do, and right now I haven’t really given it as much serious thought as I need to in order to argue my case. Because of that, I’m kicking it out to you with this question.

Within the boundaries of what we can do legally within the regulations of the Wisconsin EMS system and within the realities of the current economy, if you were me and could ask for whatever you wanted from your amazingly progressive Medical Director and your amazingly energetic and supportive EMS coordinator…

What would you ask for? Toradol for pain control? Induced hypothermia (already have it), RSI? (got it too), CCR? (yep, we started it),  Mag Sulfate drips for anaphylaxis? (Have it), Glucagon IV for beta blocker ODs? (uh huh). Cardiazem? (yep)…

and Etcetera, etcetera, etc…

So I’m in a progressive system. The question is… what do I ask them for now?

What do you think?

Take EMS 2.0 and Chronicles of EMS to Work Month!

4 comments

Two days ago, The Happy Medic and I announed a plan where we would provide graphics for you to bring the Chronicles of EMS (#CoEMS) and EMS 2.0 to work with you. We asked you to place either a Chronicles of EMS graphic, or EMS 2.o graphic in as many places in your day-to-day EMS lives as you can, snap a picture of it, and send us the photo.

Cool, huh?EMS 2.0 logo

Well there’s going to be prizes. I just don’t have all of those details yet… however, if you send me a photo of your EMS 2.0 pic to ProEMS1@yahoo.com, or post it on the LUTL Facebook Fan Page, I’ll get the pic out there somewhere. Yes, you can tweet it… and please do, but also please send it via E-Mail of Facebook. Every pic of EMS 2.0 I get enters you in for… Something.

Also, send your #CoEMS pics to Justin either on his Facebook Fan page, or at TheHappyMedic@Gmail.com

If you send both?? That’s Awesome! try to submit the pic to both of us though.

And… whichever one of us gets more pics wins bragging rights. So, you know.. #TeamCK

2point0pdfv1 <— Click THERE for the EMS 2.0 .PDF file. Print it out, and let the world know.

This has the potential to bring a lot of new eyes to both the EMS 2.0 movement and the Chronicles of EMS. Thanks y’all. We need your support.

Here’s Justin’s #CoEMS graphic: http://happymedic.com/files/2010/10/coemspdfv1.pdf

A Shoutout Across the Pond to our British EMS Bretheren

6 comments

Mark in his British Paramedic Uniform

If you don’t know Mark Glencorse by now, you’re either very new to the EMS blogosphere or have been living under a rock. In addition to being a fine paramedic by all accounts, Mark runs the EMS blog www.999medic.com which is a member of the www.FireEMSblogs.com family of which I also am a member. Mark has a comfortable, familiar style of writing that brings you right there next to him as you read his articles. It’s almost like you’re running the calls with him, experiencing the joys and pain of a British Paramedic as he experiences them himself. He’s one of my Best Blogger Buddies and I’m proud that I can call him a friend. I read most everything he writes.

I hadn’t been to his blog for a few days though and thought that today would be a good time to catch up on what he’s been writing. He’s got some good stuff up lately, but in addition to some of his more educational articles, I found some things that just floored me.

We here in the United States can learn quite a bit from our brethren across the pond. They have aspects to their system that could be very valuable for us here in the states. Their EMS system is similar to ours in a lot of ways, not the least of which is the fact that they respond to largely the same types of calls that we do, but is also vastly different in terms of initial education, pay, respect, and capabilities.

I’m going to explore three of his recent posts here and see if other fellow US paramedics and EMTs will be just as floored as I was. Here goes:

“The Clash of the Assessments” – 999medic.com

This post explores some friction that he and his fellow paramedics have been having with “Walk In Centers” (WICs) that have sprouted up all over his country. He describes these clinics as such:

“In the UK over the last few years, we have seen hundreds of NHS Walk in Centres (WIC) sprout up around the country. These are primarily Nurse led units that are placed strategically in various towns and cities to provide care for those residents who are suffering from either minor injury or illness. They most definitely have a place in the wider primary health care environment, but ask any Medic what they think of them, and most will tell stories of picking up patients from the Walk In Centre to take up to the Accident and Emergency department who clearly do not have any specific life threatening or emergent need, and who, in the paramedics opinion should have been treat and discharged from the Walk in Centre.”

This sounds pretty familiar to me. Here in the US we have plenty of Urgent Care Centers that have sprouted up all over the American Healthcare landscape. They are staffed sometimes by a Physician, but are largely staffed by Physicians’ Assistants (PA-Cs) and Nurse Practitioners (ARNPs). They handle minor medical complaints and urgent-but-not-emergent medical conditions. Most of these centers are perfectly adequate for treating most patients with day-to-day illnesses and minor injuries. They cost much less than an emergency room visit and help save the ER from having to handle all of these minor cases. I fully support urgent care centers and their use in the spectrum of healthcare. However, my fellow medics and I can all point to times where we’ve responded to urgent care centers for complaints that we did not believe to warrant an emergency response and subsequent transport. I can emphasize with Mark and his coworkers about their problem with these kinds of transports.

Here’s what Mark describes as the “Rant” he’s trying not to have:

“My service has direct referral pathways to the Walk in Centres. If I have a patient who I think fits the fairly strict criteria for assessment and treatment at a WIC, then I can contact one of the nurse partitioners on the phone and discuss my patient so that they know what I am bringing in and more importantly that they know they are suitable for their level of care and will not need to be shipped out to the A&E department at a later time.”

Wait… What?

“My service has direct referral pathways to the Walk In Centres”

Dude!! We have been practically begging for that here in the US for some time! That’s AWESOME that the British can do that! Alternate treatment and transport pathways are one of the cornerstone ideas for EMS 2.0. This practice would save a great deal of healthcare dollars, would lessen the burden on the overcrowded ERs, would be remarkably more convenient for the patient, and would help keep the ERs available for the more serious of illnesses and injuries. This is a slam-dunk that we here in the US just can’t seem to figure out for ourselves and here we see the program is already active in the UK. We should steal that data and use it to help justify our own programs.

The next two articles I’m going to explore are pretty entertaining. Mark was selected to ride along in a multi-disciplinary unit of both civilian and military police officers in a busy urban center that has been having problems with alcohol and young people trying to mix too often. The set-up is pretty cool. He rides around with the police officers, helps them with what he is able to help them with, and is available to handle any medical problems that might arise with a 2 to 3 minute response time. The program sounds great, actually and I think that it could probably be employed with some success in many areas of the US… but read this account of his first EMS call while with the PD:

Mark (Right) with the rest of the British Team

“Less than a minute later, a police van turns up outside of a bar, the side door slides open, and out jumps a paramedic!” (Apparently it’s novel for the Police to be around with the Paramedics there)

“After a few quizzical looks, I get on with doing my usual job and assess the patient. He has a small cut to his forehead where someone punched him whilst wearing a ring. It is a minor wound but will need either stiching or gluing. There was no loss of consciousness, he has no other apparent injury and his observations are fine. Its still early in the night and he has only had a couple of drinks and doesn’t appear intoxicated.”

Man… so the patient is drunk and has a head injury… All you US paramedics know what that means. Here comes an ambulance in to transport the patient to the hospital. He can’t refuse because of the ETOH on board coupled with the head injury, and you know you don’t want to be sued… Let’s see what Mark did:

“I advise him that he needs to be assessed at the local hospital so that the wound can be closed. After dressing his forehead, he promptly jumps into a waiting taxi and heads off to the hospital less than 10 minutes away. I complete my paper work, Dave completes his log and we are off again.”

“From time of call to patient leaving scene – 8 minutes!”

WHAT!? OH COME ON NOW! That’s just not fair! You mean to tell me that Mark was able to use his clinical judgment, assess the guy for his injuries, and make a common-sense treatment and transport decision? He put the guy in a Taxi??

That would be a potentially career-ending move for a US paramedic. The Brits do it regularly. Could you just imagine what the ability to make those kind of decisions would mean for the US EMS system? Could you just Imagine what that would mean for EMS 2.0?

Let’s see what happens with the next patient encounter he describes:

“As we are sitting outside one of the shops, Dave hears one of the door staff calling for police assistance. He has been assaulted and has a head injury.”

“Again we are on scene in less than two minutes. This time the wound is a bit worse and is still freely bleeding. A dressing, some direct pressure and a quick assessment later and he is sitting next to me in the back of the police van whilst we drive him the short 5 minute journey to the local hospital. Again, no need for an ambulance, just transport to the hospital. In this case, and many others, the team are happy to use the police van instead of calling an ambulance into the town centre. It is a real benefit having the hospital so close to the centre of the town!”

“Even though we transported this patient to the hospital, we were again back in the town centre and patrolling in under 20 minutes from the time of the call.”

Apparently this is British Medical Control

So he brought the guy to the hospital in the Police car. Actually I’m familiar with the fact that they do this over there. Mark is regularly staffed to what they call a “Rapid Response Car” which is part of their “Front-Loaded Model” where they send a paramedic first to emergency calls to determine what the best course of action would be for the patient. Many times they don’t send an ambulance until the paramedic makes the transport decision. One of those potential decisions is to simply transport patients in the car with them instead of the ambulance.

You can find Part One of “Working A Police Medic Shift” – Here

And you can find Part Two – Here

I’m no fan of socialized medicine, but I have to give credit where credit is due. The US EMS system could learn a lot from the British system and I just can’t get over the fact that so many of the things we speak of for the EMS 2.0 movement here in the US are being done right now by our brothers across the pond. It would stand to reason that we could use the data that they’ve collected and created right now, steal a lot of their ideas, and begin to implement them right here in the good ol’ US of A.

Wouldn’t it be great if there was some kind of “Project” where an a British Paramedic could come to the US and explore the US EMS system? How about where an American Paramedic could come to the United Kingdom and learn about their system?

Oh wait, there is. The Chronicles of EMS has been doing just that very thing. If you’re a regular reader I’m sure you’ve already heard of it. If you’re not familiar with it, you should go right now to www.ChroniclesOfEMS.com and learn about it. It’s an amazing thing done by both Mark Glencorse and Justin “The Happy Medic” Schorr. If you’re an American EMS person, you really need to know about this and show them as much support as you possibly can.

And while you’re at it, check out some of the other fine British EMS Bloggers:

Insomniac Medic – http://insomniacmedic.blogspot.com/

“A Life in the Day of a Basics Doc” – http://basicsdoc.blogspot.com/

Announcing a Contest: “Take #CoEMS and EMS 2.0 to Work” Month

1 comment

The “Chronicles of EMS” are about to go places they’ve never been before… and come to mention it, so is EMS 2.0.

In conjunction with our friend Justin “The Happy Medic” Schorr, the US host of the Chronicles of EMS and the blogger behind www.TheHappyMedic.com I’m announcing a contest that will show the world your personal commitment to EMS 2.0, and to some extent to the Chronicles of EMS as well.

You may be asking why I’m diggin a big on #CoEMS. You know I love those guys, so you’ve got to be scratching your head here. 

That’s because I’m gonna win this one.

Yes, that’s right. Justin and I are having a little competition with this one. Let me be the first to say #TeamCK. Whichever one of us wins this one will get bragging rights for an unspecified period of time.

Here are the preliminary details:

In a subsequent post to this one, you will find two graphics. One will be a Chronicles of EMS patch/logo and the other will be the EMS 2.0 patch/logo set. We would like you to take EMS 2.0 and the Chronicles into your EMS daily life. Print out the pictures and pin them up somewhere your daily EMS life takes you. When you head into a hospital, pin the CoEMS or EMS 2.0 logo up on the bulletin board. Do the same in the crew quarters of your ambulance service, anywhere you go in your day-to-day, show your support for the EMS 2.0 movement and the Chronicles.EMS 2.0 logo

Then, snap a picture of yourself and your coworkers by the logo and send it in. The Happy Medic and I will post the pictures up on the blog sites. I’ll post the pictures of the people who send in EMS 2.0 pics up here on LUTL, and Happy’ll post the pictures of the #CoEMS folks up over at the Happy Medic Headquarters.

But wait!! There’s More!!

Anyone who sends me a picture of their supporting EMS 2.0 will be entered into a drawing to receive an EMS 2.0 patch. Anyone who sends a picture of their supporting #CoEMS will be entered into a drawing to receive a #CoEMS patch set. Anyone who sends in pictures of BOTH will be entered into a drawing to receive an EMS Monopoly Game Set.

Sweet, huh?

Oh yea, like I said, Justin and I are competing. Whichever one of us gets more single photos of support, him with Chronicles and Me with EMS 2.0, will win… probably bragging rights but suggestions will be appreciated.

Be creative. The coolest pictures will get the biggest audience response… and while I haven’t figured out what prize may be given to the person with the coolest picture, I’m saying that there might be one in the works possibly maybe.

Look up here soon for the picture files. I’d suspect that they’ll be on the www.ChroniclesofEMS.com site and on www.HappyMedic.com as well.

The contest will be ran all though November, with the drawing to be held on December 1st.

I can’t wait to see how far this goes!

Everything will be solid by tomorrow at least (maybe tonight). Look here for the graphics. I’ll start by peppering my own EMS life with EMS 2.0 (and CoEMS, cuz I love those guys) I’ll post the pics as well.

Primary Care Paramedics? I think it’s time

20 comments

Clinically speaking, there’s a whole lot of medicine out there that I don’t know.

I mean, paramedics like me go though a few thousand hours of training in emergency medical care. We get a few years of classes covering the things we need to know about treating the most common of truly emergent medical conditions. Heart attacks? Check. Strokes? Check. Airway Management and Respiratory Support? Check and Check. We paramedics are experts in the acute medical emergency. If you’re dying, we are well equipped and trained to support you until a doctor and a team of medical people in a hospital can take over your care. If you have a medical emergency somewhere outside of a hospital emergency room, we’re the first people you want to see.

The Medic is In

But, what if you have a particularly nasty case of Strep Throat?

Well… that’s called “Primary Care” and it covers a lot of non-emergent medical conditions. Strep throat hurts and it makes a person feel like crap. The times that I’ve chanced to become infected with a nasty strain of Strep “A” it’s made me feel like a warmed-over Code Brown Sandwich. It sucks being sick and that’s why people go to the doctor. Patients present to doctors’ offices for myriad reasons. Pink Eye, Influenza, the “creeping crud”, bronchitis, and gastrointestinal problems are common occurrences there. When I worked at an urgent care clinic we saw plenty of those. Up to two-hundred patients per day came in with just these kinds of complaints. There were lacerations, fractures, and other kinds of cases that came in too. Rarely did we need to call for an ambulance and while we did sometimes advise people to go to the ER on their own, that was rare as well. A good primary care doctor can catch most minor conditions and adequately treat them right there in the clinic, negating any need for an expensive emergency room.

However, the problem lies in actually getting access to a primary care physician to take care of you when you’re sick.

Yesterday, my mother-in-law (I call her “MIL” for short) called me up. One of the people she works with had an injury to his fingernail. He tore a good part of it clean off while working out in their warehouse. It hurt, of course, and it was bleeding. Their company is a small five person shop that they’re building from the ground up. A Workers’ comp claim would go right against their small and shared pocketbook and start-ups don’t have the cash for that kind of stuff. She wanted to know the proper first-aid for this and was trying to avoid the doctor. He was too. As owner of the company he didn’t want to have to pay for it and a fingernail injury just doesn’t seem all that severe. Still, it hurt and they were worried about infection. The guy understandably wanted proper treatment.

I told him that fingernails either grow back, or they don’t. Eventually it would be fine if he cleaned it with mild soap and water and put a non-adhering bandage over the nail bed to keep it clean and protected. I told him in a day or so to put some Vaseline-based antibiotic cream on it as well to keep it moist and stave off infection.

Don’t worry, I wasn’t practicing medicine without a license. I have my First-Aid Merit Badge from the Boy Scouts of America and that was covered somewhere in there, I’m sure. However, you’re right to think that fingernail injuries aren’t covered anywhere in the National Standard EMT or Paramedic curriculum. We are taught to bandage it up and take it to an Emergency Room.

Yep, if he would have presented to my care on the ambulance, I would have had to transport the guy to the ER for a physician to do what I told him to do. If he refused the $500 (or so) transport fee and the (astronomical) ER fee, I would have had to have him sign an “Against Medical Advice” (AMA) refusal form and could not legally give him any medical advice other than to be transported to the ER.

It’s maddening.

Fingernail guy didn’t have an option for treatment where he was other than to go to the ER. In the area where he was located, there aren’t any Urgent Care facilities. There certainly aren’t any cheap ones anywhere you go, but their cost is much lower than the local ER he was near. He didn’t have an option, so he had his coworker call her son-in-law (SIL) for advice. I gave it, and saved everyone involved a few hundred if not a thousand dollars. Sure, the guy could have called his primary care physician and gotten an appointment a month later… but I would think that as a self-employed small-business owner he probably doesn’t have access to health insurance at a less-than-oppressive cost.

A while back, I wrote the piece “Did I do Good?” regarding what I think EMS 2.0 should become. I think that Paramedics should be educated and empowered to step into the realm of primary care and be able to provide primary care in the field. Now to be sure, as Rogue Medic will point out, there’s evidence that states that Paramedics and EMTs are bad at triage and we are not currently equipped with the right education to provide these services at this time. However, I think that educating a group of excellent paramedics to the proper standards, giving them the proper tools, and empowering them with the proper legal authority could revolutionize healthcare.

Every community has a group of paramedics and/or EMTs and nearly every community (I would say every, but I have no stats in front of me) has less-than-optimal access to primary care across the spectrum of patient populations. To me, there is a clear solution that makes sense. Could Paramedics, once properly educated, equipped, and empowered, provide limited primary care services, appropriate triage, and transfer in the field? How about at fixed sites and clinics? We could follow protocols, utilize tele-medicine, and function much as we do now, but with a much lower-acuity class of patients.

Sure, there are Nurse Practitioners, Physicians’ Assistants, and other healthcare providers that can provide these services, but let them work with us as we work with them. There doesn’t have to be an adversarial relationship. We all have different training and that one set can be used to compliment the other. 

EMS 2.0 is about thinking outside the box for EMS. It’s about finding new ways to face the challenges. Thinking the way we have in the past won’t fix the problems that it failed to fix before. My belief is that with Paramedics providing Primary Care, we would greatly increase access to care, more properly triage patients to the proper healthcare pathways, save gobs and gobs of money, and just might “fix” this whole healthcare mess without all that legislation and legal wrangling.

Any suggestions on where we begin?

Colorado CRNAs Vs. Virginia Physicians? An interesting feud for EMS

24 comments

This article came across my Twitter stream this morning. It regards a letter sent to the Centers for Medicare/Medicaid Services by the Governor of Colorado informing them that in some Colorado hospitals it is now acceptable for Certified Registered Nurse Anesthetists to work independently of physician supervision.

The article, which is in the form of a letter written to the editor of The Aspen Times, is written by a Dr. Paul Rein who is the President of the Virginia Anesthesia and Peroperative Care Specialists. He takes issue with the lack of physician oversight and is “quite concerned” about it.

I think that the letter is important for EMS people to read. Especially us EMS people that are looking at how to expand our profession, grow our scope of practice, and expand our skill sets. It shows that there are struggles over these kinds of boundary and oversight issues all over the healthcare arena and that the politics and power struggles aren’t just limited to those of us that ride ‘round in ambulances.

The full text of the letter can be found here at The Aspen Times: http://www.aspentimes.com/article/20101004/LETTER/101009942/1020&ParentProfile=1061

The parallels I can draw from this issue to EMS are striking and enlightening. Here are some of the parts of the letter that I found the most interesting:

“A nurse anesthetist is an advanced practice registered nurse who has received special training to administer anesthesia, usually being supervised by an anesthesiologist. Anesthesiologists are physicians who, after medical school, receive an additional four to five years of specialized training during residency. Not only do anesthesiologists function in the operating room but they are trained to medically evaluate patients prior to surgery and to take care of problems that may arise immediately after surgery. In a few small hospitals a nurse anesthetist may be supervised by the surgeon if there is no anesthesiologist.”

I was curious as to the educational standards of a Certified Registered Nurse Anesthetist and so I went to their National Association’s web site: Http://www.AANA.com – It says this:

“The requirements for becoming a Certified Registered Nurse Anesthetist (CRNA) mainly include having a bachelor’s degree in nursing, or other appropriate baccalaureate degree, Registered Nurse licensure, a minimum of 1 year acute care experience (ICU, ER for example), and the successful completion of both an accredited nurse anesthesia educational program and the certification examination.”

(Source: http://www.aana.com/BecomingCRNA.aspx?id=98&linkidentifier=id&itemid=98)

Huh.

Actually, I wasn’t familiar with the requirements for a CRNA before I read that, but it says that they have to have:

  • A four year degree in Something
  • Licensure as a Registered Nurse
  • A minimum of One Year Acute care experience
  • Completed an Accredited training program
  • A passing grade on the certification exam

I was curious, so I popped on over to Salary.com and typed in “Registered Nurse Anesthetist” in my own zip code for a base salary search. I found that they start out at $131,000 and top out at over $170,000 in my local area.

Then, after giving serious consideration to changing this blog from “Life Under the Lights” of Fire Trucks and Ambulances to “Life Under the Lights” of an Operating Room, I decided to point something else out about the differences and similarities of a Paramedic and a CRNA.

 “The didactic curricula of nurse anesthesia programs are governed by COA standards and provide students the scientific, clinical, and professional foundation upon which to build sound and safe clinical practice. The basic nurse anesthesia academic curriculum and prerequisite courses focus on coursework in anesthesia practice: pharmacology of anesthetic agents and adjuvant drugs including concepts in chemistry and biochemistry (105 contact hours); anatomy, physiology, and pathophysiology (135 contact hours); professional aspects of nurse anesthesia practice (45 contact hours); basic and advanced principles (sic) of anesthesia practice including physics, equipment, technology (sic)  and pain management (105 contact hours); research (30 contact hours); and clinical correlation conferences (45 contact hours).

Most programs exceed these minimum requirements. In addition, many require study in methods of scientific inquiry and statistics, as well as active participation in student-generated and faculty-sponsored research.

Clinical residencies afford supervised experiences for students during which time they are able to learn anesthesia techniques, test theory, and apply knowledge to clinical problems. Students gain experience with patients of all ages who require medical, surgical, obstetrical, dental, and pediatric interventions. The results of a 1998 survey of program directors show that nurse anesthesia programs provide an average of 1,595 hours of clinical experience for each student.”

(Again, from http://www.AANA.com – the emphasis is mine)

Remember that the CRNA’s have a Bachelor’s Degree and a RN license prior to beginning their training. This is different from the Paramedic curriculum. We have hour requirements as well:

“The emphasis of paramedic education should be competence of the graduate, not the amount of education that they receive. The time involved in educating a paramedic to an acceptable level of competence depends on many variables. Based on the experience in the pilot and field testing of this curriculum, it is expected that the average program, with average students, will achieve average results in approximately 1000-1200 hours of instruction. The length of this course will vary according to a number of factors, including, but not limited to:

-student’s basic academic skills competence

-faculty to student ratio

-student motivation

-the student’s prior emergency/health care experience

-prior academic achievements

-clinical and academic resources available

-quality of the overall educational program”

 (Source: Http://www.EMS.gov – Thanks to Chris Webster, Sam Bradley, Greg Friese and Kevin Reiter)

Not that the above is related to the article I read, I mean it’s saying that people with a BS degree in something, a medical license, and what amounts to a little more than an EMT-B class plus an EMT-P class from an accredited school make an average of $150k… but I digress.

Back to the article, Dr Rein has this to say about CRNAs:

“It is interesting to note that the United States is the only westernized country in the world that allows nurses to administer anesthesia unsupervised. Countries such as Canada, Australia, New Zealand, Japan and Israel, just to name a few, have no nurses administering anesthesia. In some European countries there are a few nurse anesthetists who work under the strict supervision of a physician.”

He continues and says this:

“So what’s up with us? Well, it seems that the American Association of Nurse Anesthetists have convinced our government in Washington that unsupervised nurses are just as safe as a physician. They point to the fact that there are no comparative studies to show they are not. The reason there are no studies is that it would be unethical to perform such a study in which some people get a physician and some do not. Can you imagine a patient agreeing to participate in such a study?”

Can you imagine indeed?

Dr Rein is right when he says in the letter that Anesthesia is a Medical profession and is a specialty of physicians for a reason. When he says “Just because we have made it safe is no reason to take it for granted”, he’s right as well. Anesthesia is dangerous for the untrained and inexperienced provider and it is a specialty not to be taken lightly. However, where’s the line? Is this an attempt by the”Virginia Anesthesia and Peroperative Care Specialists” to fire a shot at the “American Association of Nurse Anesthetists?” Are Doctor Anesthesiologists afraid of losing jobs to the nurses? Where is the line where patient safety is best maintained while being most cost-effective and efficient?

If this doesn’t provide incentive to you to think about requiring a degree for Paramedics, I don’t quite know what will. I’m not doing this job for the money and neither are you, but does that make us any more or less moral than a CRNA who “Isn’t doing his/her job for the money” either, but still makes a ton more of it than any paramedic I know?

You could change the names of the players in this argument, fiddle just a bit with some of the details, and change this into one of a thousand other feuds going on under the healthcare umbrella. This is the same story that paramedics face when we’re trying to get new skills, new techniques, more money, and more responsibility. While I’m not taking a stand on the CRNA/MD issue because it’s not my specialty, I’m offering up this debate as a study in professional growth and conflict between two of the myriad of medical camps out there. As we push EMS forward, grow as a profession, and promote the EMS 2.0 agenda, learning from things like this will be of value to us all.

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Thanks to the following for their contributions:

What Difference Does EMS Make? Choose Your Own Ending

17 comments

John didn’t need his alarm clock this morning. In fact, he was wide awake just a few minutes before it went off. He turned it off so as to not wake up his wife and got up quietly to start the day. Today was going to be great. It was huge. Months of work at the office were finally going to be recognized today in the biggest project meeting he’d had in a year. Today’s meeting would launch his career faster than almost anything he’d done before. He was excited. He was ready.

John showered, shaved, and got dressed up in his new suit that he’d bought the day before. He wanted to look his best for this meeting. Everything was counting on it. His wife Joanne had coffee and a quick breakfast ready for him when he came down the stairs. He sipped on his coffee for a bit as he ate his breakfast. It was really sweet of her to do that, He thought and he told her so with an extra hug and kiss as he left for his commute. He wanted to be to work early today to make sure that he was there to answer any pre-meeting questions. This was the day.

Traffic was light on the interstate that morning and John was moving at a good clip. It was strange, he thought, for traffic to be this kind to him on a Monday morning but he figured it was a good omen. His phone buzzed with an e-mail and he glanced at it. It wasn’t anything that couldn’t wait until he was in the office, he thought. Then a great song came on the radio. John reached down to turn up the volume so he could get pumped up for the drive…

He never saw the cars stopped just in front of him.

Mary took care of herself pretty well for a type one diabetic. Her doctor had told her that. She stuck to her diet, maintained her sugar levels meticulously, and took her insulin on a sliding scale that seemed to be working perfectly. Her blood sugar readings were always right where her doctor said they should be. Mary was proud of that. She worked out and tried to get out walking or jogging the trail at the park at least 3 or 4 times a week. She felt good, looked good, and thought that she was doing all she could to take charge of her health.

It was a beautiful Saturday morning and Mary thought that she should take her dog Patches out for a walk around the pond. Patches was a 1 year old Golden Retriever and loved jumping in the lake to fetch sticks. Mary had taken her morning dose of insulin, popped a multivitamin tablet from her new bottle that she’d bought the day before, and ate a quick bit of breakfast before she put Patches on his leash and started walking to the park. It was about five blocks away and patches knew the route well. Everything was great, until the nausea hit… Mary tried to fight it but knew that she was going to throw up when she started salivating and breathing heavily. She ended up throwing up in some bushes next to the sidewalk. She thought that she was lucky. Nobody saw her hurl up her breakfast and she immediately felt better. It must have just been the new vitamins that made her stomach upset, she thought as she continued walking to the park. She figured that she just wouldn’t take them again.

Mary never felt sick. She just thought that she should take a nap. The rock over there looked like a good place. Why was she so sleepy? Never mind… Just lay down and nap. Nap good.

Luckily, another jogger happened by to find Mary unresponsive.

Work had been scarce lately and Steve was happy to get his truck back on the road. He drove a live-bottom trailer hauling asphalt for a big local paving company and they hadn’t had many big projects come their way lately. Driveway work was steady, but rarely did the company need Steve to drive a big truck out to a site for a driveway job. Steve made his best money and hours when the company had highway work and today was the first day of a big job they’d just gotten. He’d been in line with the other trucks waiting his turn to dump his load into the paver for hours and even though he was happy to be working, he had to pee. Minutes turned into hours and finally it was his turn to drop his blacktop and head back for a new load. He couldn’t wait to be done. He really had to pee by this time and he knew exactly where his next opportunity would be. He backed his trailer up to the paver and raised the bed. Then through his rear-view mirror he saw the people scramble and jump off of the paver. He felt his truck lurch forward as the paver machine was pushed into it from the impact of a car travelling too fast in the construction zone. When he jumped out of his truck after looking to make sure there was nobody coming at him, he saw his friend Luke laying on the ground. Luke was bleeding, bad. The car and the paver were a tangled mess of metal and there was someone screaming at an unmoving figure in the passenger seat of the car.

Steve no longer had to pee…

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Note to blog readers:     I can’t quite decide on what I should do from this point on. I can take two paths, one is a rallying call to community members asking them to put themselves in the place of the people in the above cases and get out there and support their local EMS. The other, is a rallying call to us EMS people… I’ve written it both ways. You can see what you like best.

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Option #1

Every day, Paramedics and EMTs put on their uniforms, fire up their ambulances, and get ready to face the onslaught of whatever mayhem the streets produce for them during their shift. They do a job that is unpredictable, complicated, and vital to the community. These three stories could happen to you or someone you love tomorrow and each of them will require the response of a highly trained, expert Emergency Medical Services (EMS) provider. There are times when your local ambulance service makes the difference between life and death but there are far more times when they make a big difference in a person’s continuing quality of life. By interceding in the first few moments of a medical emergency with highly trained experts, EMS makes a difference for us all. Communities that support their local Emergency Medical Services have better services and community members that are more educated about what makes quality EMS are better suited to support their local services.

You may not think about the people who respond to your call when you dial 911, but all we do is think about you. Get informed, get involved, and support your local Emergency Medical Services.

We’re there for you. We need you to return the favor.

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Option #2

As you come in to work today, lace up your boots, or turn on your pager, think about the patients in the above cases. They’re people just like anyone you see in your day to day life. They and others like them didn’t intend to be placed in the situations they’re facing and to them; theirs is one of the most intense situations of their life. Their very life and the continuing quality of their lives could rest in your hands today. They are depending on you. Their families are depending on you. Your knowledge, skill, and preparation to perform your best are paramount to these people. Their care rests on you. You owe them your best and there is no excuse they’ll accept for poor performance.

EMS providers transcend their self when they lace up their boots and sign on for duty. Society needs us. Our patients need us. We need us. We will never know the impact we’ll have on the lives of our patients, their families, and their communities… but it’s huge. We as EMS providers play a pivotal role in our communities. They’ll never acknowledge it en masse… but that doesn’t diminish its importance. Recognition for our skills isn’t necessary for our skills to be vital. EMS people do their jobs because they’re important. We do our jobs because our guts tell us that what we’re doing is right… and even when we stumble and find ways to improve ourselves and our care, it doesn’t diminish the importance of what we’ve done. We have acted, and we continue to act in the best interest of humanity.

Today you can make a choice. You can make the choice to seek out and become the best EMS provider you can be or you can choose not to. I suggest that you make the right choice but no one will ever be able to force you. Your care is an art and a science. Your performance is based upon hard science and soft intuition. There can never be a book that will tell you exactly what is right for every situation… you simply have to learn it and learn how to make the right decisions to fit the situations you find yourself in.

My advice to all EMS providers is to take the high road. Err on the side of what you truly feel is best for your patient. Do your best. Study hard and learn from those you consider the best among us. As an EMS provider, you bear the burden of an overloaded system that pays poorly and garners little respect. I feel it too. I say that it doesn’t diminish the importance of what we do and it isn’t the individual patient’s fault. They deserve our best no matter what the system is doing to us. It’s our responsibility and our calling. It has been said that the definition of a “Professional” is one who can perform their duty adequately in conditions that would cause the amateur to turn back. I’d say that we’re living in those conditions today, but we still have to perform. Do your best and know your stuff. Lives depend on your commitment.

It is our job to promote ourselves. It is our job to elevate EMS. It is our job to speak out and optimize the system. The fault for its failings lies within our profession and it is our job to change it. All of us, individually and collectively have the responsibility.

Will you answer?

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So I got a little philosophical in this one. Which ending do you like better?

What are you doing reading THIS?

No comments

When you could be reading Happy’s explanation of EMS @.0 over at the Chronicles of EMS website?

Go read it. Print it out please, and share it with the world.

http://chroniclesofems.com/ems-20.htm

Thanks, Happy.

Automatic Window Roller Uppers and Other “Great” Ideas

12 comments

A few years back I had the chance to drive a 1997 Saturn 5-speed coupe for a while. It was a pretty nice car and I drove it back and forth on my tri-weekly 2 hour commute from the Quad Cities of IL to the Chicago Suburbs for my 24hr ambulance shift. It actually worked out well because the pay for paramedics was so much higher in the Chicago area than it was where I lived. I’d go up, do a 24 or a 48 hour shift, and have plenty of time to work my other jobs back home.  I didn’t really mind the drive but I’d save so much money by driving the Saturn instead of my full-size truck that I’d drive it whenever the ex-gf would let me.

One thing about driving the highways around Chicago is the incessant amount of toll-booths that one must cross while driving there. There are literally more toll-booths than I can count and every one of them requires a person to get out of traffic, stop, and pay the toll. It’s annoying in a car with an automatic transmission and even more annoying with a manual transmission. It aggravates me to say the least.

One of the features of the 97 Saturn SL 2 Coupe is an automatic window roller downer (is there a better name for that?) where the window will roll all the way down with just one click of the button. It was actually pretty handy for going through a toll-booth in a car with a manual transmission. I could click the button, then focus on downshifting for the quickest stop possible. This feature is common on cars nowadays, but back in the primitive turn-of-the-century it was my first Automatic Window Roller Downer Feature and I thought it was pretty cool… Except for one problem:

The window only went down automatically, It wouldn’t roll back up with only one click and had to be *manually* automatically rolled back up again. Yes, by this I mean I actually had to use one whole finger to hold the button. It was kind of a minor annoyance when I had to reaccelerate while shifting the manual transmission. Back then I didn’t think it was a huge annoyance, mind you… but I thought that the simple addition of an automatic roller back upper feature would have been much better. I could just imagine that the simple change would make it more useful and I was a tad angry about the shortsightedness of the engineers. I mean, why couldn’t they have thought of this when it seemed so obvious to my 20yo self? If I had thought of it had to be a good idea, right?

Well then some years later, I rented a car that actually had both an automatic roller downer feature *and* an automatic roller upper feature. I was so happy to find that! It was SO COOL! Finally the engineers had listened to my private thoughts that I never shared with anyone and put in my feature! I was happy.

Then I tried it for a while… and it sucked.

Yea, having a “one click” roller upper feature means never just cracking the window open a bit. One click may bring the window down a touch, but the auto feature keeps it rolling down all the way. In the previous design, without the automatic roller upper, this could be stopped by one quick click in the other direction. However, with the automatic roller upper feature, the window just rolls back all the way up! Getting the window open just a little bit is nearly impossible. Then I thought that if a kid or a less-than-intelligent adult chanced to stick their head through the open window and the button got depressed, the window could roll all the way up and choke them. The automatic window roller upper feature is annoying as heck and wasn’t the great idea that I thought it would be. It was an idea that I didn’t think all the way though. I thought I was smart and well, I wasn’t. It’s probably a good idea that I didn’t get all fired up and start a national letter writing campaign to lobby the car companies to put in automatic window roller upper features (Which I would have urged them to rename to “Chris’s Awesome Mega RoLL uPPahhz”) because then I would have looked like an idiot to more people than just myself. It’s the reason why I rarely orchestrate nationwide letter writing campaigns: experience. 

This got me thinking about all of the ideas that I’ve had about things in EMS and in other aspects of my career that I didn’t think wholly through. Steve Whitehead, the genius behind http://www.TheEMTspot.com wrote an article recently that spoke of the fatal flaws in the heroes of Greek Tragedy that I really liked. You can find the article here 8 Tragic EMS Behavior Flaws to Avoid” (I’ll link it at the end too, because you really should read it) but here’s what struck me so blatantly in the article:

The Critic – “This is all so stupid”

This is perhaps the easiest of all the hero flaws to slip into and the toughest to shake. The critic is convinced that the world desperately needs his or her opinions on the way things ought to be.  They figure out that offering opinions is so much more fun and rewarding than working to solve a problem and then it becomes like a drug. Soon they’re framing everything they see with the question, “How should this be done better?” and then offering their sage analysis. Usually with a poor understanding of why the thing is the way it is in the first place.

The problem with the critic is that they genuinely believe that the world wants to hear their endless assessments and when an army of engineers doesn’t show up to start doing the hard work of implementing all their great ideas, they get frustrated. The second problem is that they jump to analysis without seeking to ever understand the nature of the problem. Research and implementation are hard, but critical evaluation is fun and easy. As long as they don’t build anything real, they never have to worry about the next critic showing up, spending a few minutes looking at what they built and offering up their sage criticism.

This is the part of Steve’s article that really got me thinking. Have I been “The Critic” too often in my career? I mean, I don’t try to do this… but I find faults in a lot of aspects of contemporary EMS. I look at things and try to find ways to make them better. If you’re a regular reader, in-fact, that’s probably why you come to read what I have to say as often as you do. New ideas are great.

However, as my Automatic Window Roller Upper debacle (that yes, wholly occurred only within the boundaries of my own cranial cavity) has shown, some ideas that come to me and seem so obvious can also be bad ideas. My experience has proven to me time and time again that I need to think things through. I try, but EMS doesn’t always allow us the time to consider all options, let alone every aspect of every option. The Law of Unintended Consequences abounds and rears its ugly head quite often.

As the years have drug on, I’ve been trying to analyze my “Great” ideas more fully, but one person rarely has the ability to completely devise the correct answer to every problem. Two heads are better than one a lot of the time and systems have a way of developing themselves.

So as we go forth to change this thing we call EMS and usher in the new world of EMS 2.0, let’s remember to consider as many reasoned opinions as we can. We need your input and we need your participation. The more we grow together, the better our ideas become.

Oh, and here’s that link to Steve’s Article again: “8 Tragic EMS Behavior Flaws to Avoid”

What is the next “Low Hanging Fruit” of EMS 2.0 and of US Healthcare Reform?

12 comments

I’d like to ask a question to all of you medical-type folks out there, and for this one I’d like other healthcare professionals to weigh in, not just EMS. Of course, Paramedics and EMTs are encouraged to answer this question, but so are Physicians and Nurses (RN and LPNs), as well as CNAs and Techs. 

A conversation I had on Twitter regarding administration of 10% Dextrose IV (D-10) as opposed to 50% Dextrose IV (D-50) for hypoglycemic ambulance patients has me wondering something about how we paramedics can create major savings and improve patient care in a short amount of time. We need to look for more “Low Hanging Fruit”.

It is common practice for known diabetic patients presenting with low blood sugar (hypoglycemia) to receive a treatment with IV D-50, IM Glucagon, oral Glucose, or even with the “Kaiser Cocktail” and then sign off with an AMA refusal. The patients are encouraged to eat something containing protein and complex carbohydrates and are usually left in the care of one of their family members and/or friends who can watch them for a while and make sure they’re ok.

I’d say that calls like this make up a fairly large percentage of all calls for an ambulance. While I have no statistics to back me up, I would guess that it could be something like 5% or better. This complaint and resultant treatment pathway is something I do quite frequently in my own practice. Judging from my own experience, I would say it happens quite frequently in most other paramedics’ practices as well.

The question about administering D-10, as brought up by my twitter peep @un_ojo, is if all patients getting treatment with D-10 as opposed to D-50 should be transported to an Emergency Room. My answer was that I believe a 100% transport policy in this case would result in a lot of people being transported to an ER when they probably didn’t really need to be. This would result in a large population of non-emergent ambulance patients going to the ER who in the past would have been “treated and released” (at least under the guise of an AMA refusal) by EMS crews.

And that got me thinking about this question:

If paramedics did not currently have the means to treat hypoglycemia and every one of those patients were being transported to the ER, how much of a burden on the emergency healthcare system would be removed simply by giving paramedics D-50? Probably quite a bit, right?

What other common medical cases would be as appropriate for field “treat and release” (or “Treat and AMA”) care by EMS? If we save a few hundred trips to the ER by being able to sweeten-up and then release common hypoglycemics, what other conditions might we be doing the same for as safely and effectively?

Would this require some easily attainable training? What about new medications and/or equipment?

I look at this as the “Low Hanging Fruit” if you will, of EMS 2.0, and also of healthcare reform. I am a proponent of EMS crews handling more primary care duties, or failing that, of at least having more options in regards to treatment pathways.

That’s what I’m looking for here, folks. What could we do within six months that would make a big impact?

Please discuss in the comments section, and feel free to shoot me an e-mail at ProEMS1@yahoo.com. You can also weigh in on the LUTL Facebook page if you’d like.

Also, would you do me a favor and invite some of the other healthcare people to the party? I’d love to get some of their opinions on this.

Paramedics and EMTs are Special, a salute to the Spork!

11 comments
Ah, the humble Spork. At once it is an example of utility and futility. It is well suited to nothing but bridging the gap between the usefulness of its parent utensils and the burden of having to provide a separate spoon and fork. Sporks are great for when you need to have an eating utensil that is suited to a variety of food consumption scenarios but do not have the space nor the gumption to provide separate utensils. Sporks can perform lots of tasks but they do nothing very well. While I love the concept and the fact that the name is *really* fun to say (Spork? Spork… Spork!!), eating anything with a spork is a challenge. I mean, have you ever tried to eat soup with a spork? You’ll end up wearing a percentage of it. Heaven forbid that you have to use it to hold something you have to cut with a knife like a piece of meat. It’s nearly impossible. I suppose that eating salad with a spork would be fairly manageable but not if you have a lot of non-lettucy stuff in the salad like cherry tomatoes, mushrooms, and/or pepperoni. Honestly, who wants a salad that is comprised only of rabbit food? 

Die hard Sporksters, that's who

However, I digress. What I’m trying to say is that the spork, the half-breed malformation of a spoon and a fork, has its place as a substitute for either when it is not economical to provide both. Like its lesser known brother the “knork”, it is a natural idea and a somewhat cool concept. However, there is a very clear reason that the spoon and the fork are separate utensils. There are specific purposes for the design of the spoon and the fork and good reason to have separate tools that are suited to the kind of tasks that they’re used for. The spork is the watered down version of both. It can somewhat perform the tasks of its parents, but not well. It is the “Jack of all trades, Master of none” if you will.

And that is why I’m writing about our humble friend the Spork in my usual rotation of EMS topics. A conversation I had on Twitter the other day with my tweeps @pgsilva and @rescue_monkey brought up the spectre of why exactly ambulances aren’t staffed with nurses and physicians’ assistants and are instead staffed with Paramedics and EMTs. PG and The Rescue Monkey thought that the conversation would make that vein pop out of my forehead like it does sometimes when I get enraged. They were mistaken. It doesn’t make me angry. In fact, I informed everyone that I would write a post on what exactly it makes me think about. This is that post.

The “Why don’t nurses and/or (insert title of healthcare provider here) staff ambulances debate” has a clear answer for me. Here it is:

EMS providers are sporks. We’re also not sporks. We exist in the realm of both the specific and the generalized. We are jacks of all trades and the master of the non-specific. EMS providers are generalized in nature and that generalization is specialized into the random nature of the work in which we perform.

Or women with sporks, you know. That too.

Are you confused? Well that’s understandable. Let’s look at it this way. The ultimate healthcare provider has always been the physician. Since the beginning of western medicine, the physician has always been the healer that people have turned to. Physicians are learned professionals who seek to learn and apply knowledge to the human condition in the name of healing. Physicians are “clinicians” in the fact that they make a clinical diagnosis based upon an examination of a patient and then devise a proper treatment path to treat a patient’s diagnosis. They physician assesses a patient, makes a diagnosis of the patient’s condition based upon their knowledge base and ongoing research, and then uses that same knowledge base and research in order to devise the best treatment possible for the patient. It’s the definition of a clinician.

Nurses, and their modern incarnation as the Registered Professional Nurse (RN) developed as the ultimate assistant to the physician. Their goal was to be the caregiver, the person with enough medical knowledge to continue the care plan and treatment that the physician determined with the compassion and the ability to meet the ongoing needs of the patient. While the physician devoted their efforts to learning and education, the nurse required less education and more compassion. Medical technology and knowledge has expanded greatly and has required the nurse to develop a vast array of knowledge and a myriad of specializations, but their basic function has remained the same. They care for patients in the long term during their convalescence from an illness or injury.

Physicians and nurses have worked in concert. They have developed a system where the sick and injured are brought to them so they may take care of them using the resources they gather together. Each of them performs their role with the goal of making people get better. As knowledge of medicine has increased, different types of physicians and nurses have developed into specialties. The general practitioner acts as a gatekeeper to specialties and treats the most common maladies and is assisted by nurses qualified to care for the largest population of patients. Specialists, such as Cardiologists, Oncologists, and Surgeons, have developed to allow patients the benefit of having people treat them who have sought out to become experts in exactly the illness that the patient may have. The nurses have adapted and have become specialized in their own right, with nursing specialties that complement the specialties of the physician.

However, there is a drawback to all of this specialization. When you have a malady that affects your feet, you would benefit being under the care of the podiatrist. However, you wouldn’t get the best care possible if the only physician available were a cardiologist. The same holds true for the oncologist that attempts to treat your pulmonary condition or for the proctologist who treats your sore throat. While the basic concepts are there, the specialization of focus is not. To be sure, while a person who has graduated from medical school may be able to treat pretty much any condition that you may have at a level that is basically adequate, specialists have devoted their time in the quest of knowledge in their specific area at the possible expense of their knowledge of other areas. This is a good thing, and it’s the reason that pretty much every hospital is full of people with vast arrays of knowledge in singular topics. This system wasn’t designed. Like capitalism the system designed itself. It works and works well, most of the time. However when economics dictate a limited number of available specialties, certain conditions may be left out.

Nurses have done much the same. While the basic concepts are the same pretty much across the board, a School Nurse would have trouble transitioning into the operating theatre as much as the Oncology nurse would have trouble transitioning into public health. Both of them can probably change a bedpan, start an IV, pass medication, or lend a caring smile in the same manner but the oncology nurse would be much more well versed in the management of chemotherapy drugs and chronic pain management than a would be a surgical nurse.

This brings us to Paramedics and EMTs. We are a profession born out of necessity and forged in battle. Really. We can thank Napoleon for bringing forth the first example of the “flying ambulance” which was a brigade of horse-drawn ambulances staffed by medically trained soldiers. They appeared on the battlefield during the Napoleonic wars and boasted that “No soldier lay with undressed wounds for more than a quarter of an hour”. Battlefield “Medics” have always been on the forefront of emergency acute care in the field. While some examples of ambulance care available to the civilian population exist, in the US it wasn’t until after the Vietnam War that civilian emergency ambulance service became popular and seen as a need rather than a nice thing to have. While physicians often made house calls where they travelled to the patient to provide care, in the interest of efficiency they began to confine themselves in clinics and hospitals where they could more efficiently care for larger patient volumes. With the publishing of the “EMS White Paper” entitled “Accidental Death and Disability: The Neglected Disease of Modern Society”  in 1966, the attention of the public was focused on the need for an effort to extend care out of the walls of the hospital or clinic. The white paper laid out statistics of trauma, stated the need for injury prevention and education, and stated the need for standardization of emergency medical training. The US. Dept. of Transportation took up the mantle of the new Emergency Medical Services system due to the alarming number of fatalities on the burgeoning highway system and modern EMS was born.

"Stick a Spork in me, I'm done" should be part of your daily speech patterns

The EMT and the Paramedic are the equivalent of sticking a spork in the problem and calling it done. EMTs were cheap to train, cheap to employ, and could be widely distributed out there in the field. At the time, it was the perfect solution. Train people in how to perform in the first few moments of a severe injury or acute illness and give them the ability to safely transport a patient to a hospital where the physicians could work in concert to help heal the patient. The nurses, in their role as the assistants to the physicians, stayed in the walls of the hospital or clinic and developed within their specialties. The system grew and developed as the innovators in the field saw more and more acute treatments that could be performed by these new breed of healthcare providers and as the EMTs and Paramedics proved themselves in service.

EMTs and Paramedics are clinicians in the sense that we evaluate a patient and develop a treatment plan that we follow to help them. Our specialty is in the acute, the treatment of disease in the here and now. If it’s happening to a patient and it is directly threatening their life, chances are that an EMT or Paramedic can intervene in a meaningful way. Our specialty is to stabilize and stop the progression of the acute disease process or chain-of-events in an injury that will eventually lead to death. We plug holes and we do it with a knowledge base taught to us by physicians. Our generalization is across the entire spectrum of possible patients, from field delivery of neonates, to jumping in to help stabilize patients in outpatient surgery centers, to taking care of the elderly in nursing homes. Whether a patient is crushed in an industrial machine, is trapped in a rural car accident, is having a heart attack on a baseball diamond, or whatever happens to a person wherever it happens to them, the Paramedic or EMT is the person most specialized in coming to their aid. We gain knowledge and hone experience not just in the treatment of our patients’ medical conditions, but also in the environmental circumstances in which we find them. We may be generalized sporks when it comes to treating any possible injury or acute illness across any patient population, but we’re highly specialized utensils when it comes to treating emergency conditions anywhere at any time.

"Sporks and Phasers" would be a good name for a Rock Band

No other healthcare provider fits into our role… and that seems to make us a full-fledged utensil in my opinion. We are unclassifiable into any other role yet indispensable for our own.

And we need to get out there and let everybody know just how special that role is. Nobody has developed the breadth of knowledge in our specialty that we have. We have made the spork our own.

And that, folks is my answer to why no other healthcare professional can quite full our role. While as a paramedic I am competent in the basic skills needed to say, work in a endoscopy unit, I would not function there to the level of a person experienced and knowledgeable as an endoscopy nurse. Neither would they be able to manage a traumatic airway upside down in a crushed automobile at night as well as I would. It’s my specialty to do the latter, not the former, even though the basic skills may be the same.

For more on this, g’head and read “Any Random Person” an older post of mine. Then get out there and shine up your sporks.

Should EMS Improvise? And the Recipe for the “Kaiser Cocktail”

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Here’s the recipe for what I call the “Kaiser Cocktail”:

  1. Look in the patient’s kitchen cupboards until you find a box (or a bag) of some type of granulated sugar, powdered sugar, or brown sugar. (in a pinch, you can use honey or syrup)
  2. Find one of the patient’s own cups or glasses, wash it if you have to.
  3. Dump a bunch of the sugar in the glass.
  4. Look in the patient’s refrigerator until you find some soda pop or some type of sweet juice like orange, apple, or grape juice.
  5. Pour that in the glass with the sugar.
  6. Mix it up really well with some type of stirring device. Don’t use your pen or your finger. (Your partner’s pen or finger is ok though.) (Not really.)
  7. Serve warm, chilled, or tepid. Garnish with a peanut butter and jelly sandwich.

Have you guessed what the “Kaiser Cocktail is used for? If you’re in EMS I’m pretty sure you may have figured it out. It’s for sweetening up your local mild hypoglycemic… and no, it’s definitely not for serving to my son right before I drop him off with the in-laws for revenge purposes. The Kaiser Cocktail is for those patients who have blood glucose levels in the mid double digits but that still have the mental faculties necessary for drinking fluids and for protecting their airway while they do it. It’s a home remedy of sorts and it isn’t exactly the kind of thing that they teach you in EMT school. It works like a charm every time and I’ve never seen it not be well tolerated by the patients I’ve used it on or by the families that watch me do it. In fact, the families always seem more than willing to help whip one right up when I ask them to do so.

Picture this scenario: Your ambulance is dispatched to the “Known Diabetic with Altered Mental Status” at an address a short 8 minutes away. You respond to a well kept address in a nice neighborhood and are directed into the residence by a twenty-something female who tells you that her grandfather “Just isn’t acting right and won’t get out of bed”. Seeing no obvious hazards, you enter the residence with the granddaughter and follow her to the back bedroom of the residence to find a 60-something male patient sitting on the bed. He acknowledges you when you introduce yourself and you can see that he’s trying to talk but that he cannot seem to form the words. You say to him “Howdy! How are you feeling??” He answers: “Um… hello…” with a normal voice quality. His airway is patent, his skin is pink, warm, and sweaty, and he doesn’t appear to have any hemispheric neurological deficit. His pulse is bounding and regular at the radial and his respirations are normal. The granddaughter tells you that the patient is diabetic and that he takes insulin.

Got the case diagnosed yet? I’d bet you do. The next thing I would do with this patient is to take a quick finger stick glucose check. For the above fictional scenario, the reading would be 40mg/dl (which is um… “something’ MMOL for you British folk). It’s mild hypoglycemia. I ruled out a possible stroke (CVA/TIA) with the Cincinnati Pre-Hospital Stroke Scale and he patient’s cardiac function seems very normal with his bounding, regular pulse rate. The diaphoresis (sweating) and skin color are differential signs of hypoglycemia, and the patient’s past medical history helps clinch the field diagnosis. This patient’s blood glucose level dropped too low for his brain to function normally and he needs more sugar coursing through his veins in order to feed his brain.

You may be wondering why I brought forth such a common, run-of-the-mill patient presentation on the blog today. As pre-hospital providers, we have a few options available for us that could be considered proper care for this patient. Most EMTs have oral glucose paste at their disposal and a growing number of EMT-Basics carry Glucagon for IM injection. EMT-Intermediates and Paramedics usually have both of the previous medications available and almost all of them carry D-50, or 50% Dextrose solution in water, for IV administration. All of these treatments could be considered for this patient; however I would pull out my namesake concoction in this case. Call it experience, but starting an IV and giving D-50 seems like it would be risky overkill for this patient and an IM injection of glucagon saps the patient’s natural reserves of glycogen for quite a while after administration. Patients seem to hate the taste of oral glucose paste (Lemon?? Really??) and one tube never sees to do the trick. We only care two of them anyway.

That’s why I use a Kaiser Cocktail with these patients. As long as the patient can maintain their own airway and there’s not an aspiration risk, I can’t think of any contraindications once you rule out a possible stroke. It’s cheap, easy, and it has worked like a charm for me every time I’ve tried it. I like using it too, as it feels like a “Mr. Wizard” type home remedy that always fascinates the patient’s family members who watch me make it up.

Here’s the rub though, nowhere in my protocols does it give me authority to give a patient any nourishment or fluids by mouth. In fact, I can’t give a patient anything to eat or drink that isn’t specifically allowed by my standing orders. In EMS, even something as innocuous as sugared-up orange juice can be a legal difficulty. Common sense isn’t allowed by lawyers, unless of course they’re saying you should have used some. The reality is that every time I whip up a Kaiser Cocktail, I’m putting my license at risk.

I used a Kaiser Cocktail as recently as of the day I’m writing this post and I’m asking for a debate here. I’d like it if you would please answer some questions for me below the post in the comments section:

  1. Do you think that the Kaiser Cocktail is an appropriate treatment for mild-to-moderate hypoglycemia in a known-diabetic patient with a patent airway?
  2. Do you see any contraindications or risks that I have missed?
  3. Would a tube of oral glucose paste (or tablets, if you use them) be more appropriate than the Kaiser Cocktail?
  4. Should EMS providers be allowed to improvise treatments such as the Kaiser Cocktail for these and other like situations? Why or Why not?

I can’t wait to see your answers.

Master Paramedics? I’m asking you a question

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Let me ask YOU a question. What do you think about this:

How do we recognize the best and brightest among us? How would we distinguish the EMTs and Paramedics who have earned the respect and admiration of their peers for being “Really Good” at what they do? I don’t mean just a little bit good, or “pretty” good. I mean masterfully good. The kind of Paramedics that Johnny and/or Roy would have wanted to be had they grown up watching them on Saturday mornings. The kind of people that have worked in the profession for as long as they can remember but that never lost the passion for the job. The kind of people who read everything they can, study everything they can get their hands on, and always seem to have the answers to the most challenging of EMS trivia, as well as the most mundane.

What would we call them?

The old trade guilds used to call their most experienced and skilled members “Master”, as in the term “Master Craftsman”. As their members worked through the years and learned the ropes of the trade, they progressed through the various levels until they reached “Master” status. Some unions still use those terms and honestly, I’m unfamiliar with what all of them are. That’s ok with me because I see Paramedicine as a profession and not as a trade, but I do respect their tradition of honoring those that have earned the title of “Master” by thoroughly mastering their craft.

So what do we EMS people do? How would we recognize a “Master Paramedic” or “Master EMT”?

I’ve been thinking about this for quite a while, honestly. As I progress in the profession and in my career path, I’ve seen the people who were my mentors keep working alongside of me. They’re my colleagues now, and although they still mentor me in some ways, they have been progressing along their own paths just as I have this whole time. Some of them have become true masters of the profession. Some of them have not. Some of them could really be called “Master Paramedics” and I would like to know how we as a profession should recognize those people. I see that these people don’t tend to be treated very well by the profession in general and I think that it’s a crying shame. Think about it, new paramedics walk in the doors to the profession and are allowed to work in the same capacity as our master medics within a relatively short time. Employers tend to not want to keep these people around when budgets get tight because these people tend to be on the upper end of the pay scale. In some agencies there’s a defined career path and upward ladder, but in a lot of (and dare I say most) agencies there is not.

So what if there were a certification, or some way to define a “Master Paramedic” and/or “Master EMT”? What would be the qualifications? What would be the benefits? How would we define those people who have earned (Yes, really EARNED) “Master” status?

This is one of the things I’m asking you to think about. If you would please, put some thought into this and write what you think would make a “Master” paramedic or “Master” EMT in the comments section. No, I don’t think that this is silly. I really want to know what you all think about this.

Here’s what I think:

-          Minimum Years in the Profession: The Master EMT or Paramedic should have more than 10 years of FULL TIME service (15 years if volunteer, depending on call volume)

-          Minimum Experience and Type of Calls:  The master EMT or Paramedic should be experienced in a broad spectrum of the different types of EMS. 911 response within diverse response strategies, Medical Transports, and In-Hospital medical care.

-          Teaching and Precepting Experience:  The Master EMT or Paramedic should have experience teaching EMS classes and in mentoring new providers.

-          Command Experience:   The Master Paramedic of EMT should have experience in being in command of different types of emergency scenes and large scale responses.

-          Knowledge:  The Master Paramedic or EMT should have to pass a complex series of tests that show not only rote memorization, but also complete conceptualization and deep background knowledge of a broad spectrum of EMS and Medical related knowledge.

-          Acknowledgement by Peers:  The Master Paramedic or EMT should have the support and admiration of his colleagues, coworkers, and peers and should be able to get them to vouch for him or her when asked.

Now, I also ask you. If you were to recognize a person that could pass the standards that I’ve set, or that you and others set in the comments below, how should we show our respect to these people for their professional achievements? How should our profession honor and acknowledge our highest achievers?

I’m very curious about this issue. Please feel free to add your thoughts.

EMS 2.0 as Explained to My Brother

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My brother is an engineer. Yes, he’s a firefighter and occasionally he still drives the Fire Truck, but I’m not talking about being an engineer as it relates to the fire service. I’m talking about a pocket-protector wearing, slide-rule-sliding Engineer who draws lines on paper and calculates weight to strength ratios and the like. It’s math that’s way over my head and I’m glad that he’s the one that has to do that type of work every day and not me. When he explains his job to me my brain starts to overheat and I’m surprised that my hair hasn’t caught on fire yet. It started smoking once, but I was able to catch a glimpse of “The Hills” on the TV and it slowed my mental activity just in time.

My brother, Captain Kaiser, is a volunteer fire captain and he used to be an EMT although he let it lapse due to the fact that it limited time with his family. I guess that I got the EMS genes and he got the “go to college and get a real job that pays well” genes. I say more power to him and he’s one of my best friends. I don’t get to see him as much as I should, but we talk often on the phone. He has always been interested in hearing all of my tales of EMS glory, and I listen to tales of his two daughters. Raising daughters sounds waaaay different than raising my son.

The other day I was talking to him about “this blogging stuff I do” and I breached the subject of EMS 2.0. I haven’t written much about EMS 2.0 by name lately, although the concepts I’ve been bringing forth fit into my model of it, but trust me when I say there has been a lot of behind the scenes activity. It turned into an interesting conversation with my brother. He was an EMT but never got past the volunteering when his community needs him stage. That’s an honorable place to be, no doubt, but he didn’t delve into the level that I take it to. So explaining EMS 2.0 to him was close to explaining it to an educated lay person.

In the conversation, I brought up the scenario that I used to write the post: “Are We the Gatekeepers to the Emergency Healthcare System?” (Unofficially titled, “Did I do good?”) and explained to him how I evaluated a patient in a nursing home, performed a full assessment on her including a 12-lead EKG and a review of her recent lab work, held a telephone conference with her Primary Care Physician and the Nursing staff on scene, and triaged the patient to the Primary Heathcare System as opposed to the Emergency Healthcare System. In the process, I saved the healthcare system (in the form of Medicare) thousands of dollars and provided better care to the patient by deferring her from the emergency room. I explained to him that my ambulance service could not bill the patient for the care I provided her because we did not transport and that the current system needs to recognize the value in having EMS provide such services in terms of cost-savings. If I would have transported, our service would have made the revenue, but Medicare would have paid thousands of dollars in unnecessary care overall. Since I didn’t, I saved Medicare thousands, but the service wasn’t valued and we didn’t receive any compensation for our work.

Basically, the conversation wound up being that he agreed with me that EMS has a powerful position to improve access to primary care and “save” healthcare as it were by increasing access to primary care, properly deferring patients from the emergency healthcare system when their care could be more appropriately managed in the primary care setting, and by saving millions of dollars in the overall healthcare setting. He agreed with me that it would require deregulation of the EMS industry to allow us to attempt programs and offer new services outside of our current mold and would require increased education of street-level EMS providers to get this done. He also agreed with me that money we’re already collectively spending should be allocated from inefficient programs and given to efficient high-performance EMS systems to do this in order to realize greater savings.

Remember, he’s an engineer. He’s good at math. He may not be a healthcare provider currently schlepping patients around in a shiny red and white bus that makes “woo woo” sounds, but he’s as smart as they come…

And when I told him that he’s exactly who we should be getting our message out to, he disagreed. He thinks that we should be out there talking to politicians and Insurance Industry executives. Honestly, he chastised me for not being in my local congresshuman’s office to do just that.

So, here’s a shoutout to the politicos out there: “EMS can ‘save’ healthcare through a free-market, grass-roots, innovative solution using currently available resources. We can save millions and improve the entire healthcare system just by putting in place a few good ideas and allowing EMS professionals the ability to think outside of the box”.

So do me a favor, y’all. Go tell your local politico to e-mail me at Proems1@yahoo.com. I’d love to have a talk with them. You should too.

EMS Week – Introducing EMS to the Public. Spread the word

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This is another in my series of posts that you may send as a letter to the editor of your local newspaper and/or put in for publication on your site to use my words to help spread the message of EMS week. You may use this freely, but please keep it intact.

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Barely given a passing thought until the unthinkable happens, the emergency medical services (EMS) are always there, toiling in relative obscurity until the flashing lights and wailing sirens of an ambulance remind you that there are indeed paramedics out there waiting for your call. People don’t tend to think of the ambulance service that cares for them and their loved ones as an essential service. They also rarely think much about them when they aren’t in need of their care. Usually then it’s only to wonder “What is taking them so long!?” instead of wondering if they’re currently bogged down with a lack of resources due to funding constraints and/or abuse of the emergency healthcare system.

Ambulances are a part of every community in one form or another and the US certainly has one of the best EMS systems the world has ever seen. Highly trained paramedics and Emergency Medical Technicians (EMTs) have progressed far past what the public perception of them tends to be and instead of being there only to provide a quick lights-and-sirens rush to the hospital, today’s ambulance is a ‘Mobile Intensive Care Unit’ that can roughly provide care equivalent to the first hour or so of care in the Emergency Room. The focus has long shifted from bringing the patient to care and now focuses on bringing care to the patient. While there are a few conditions that warrant immediate evaluation and treatment by a physician there are many more that benefit from immediate stabilization in the field provided by a paramedic or EMT. In fact, the care provided in the first few minutes of symptom onset by a paramedic can make the difference between a ‘bump-in-the-road’ for your health and long-term morbidity and lasting ill effects.

Think of a paramedic as Emergency Healthcare Specialists focused on the Acute, or care of the “Here and Now”. If it’s happening to you and it’s going to harm or even kill you, chances are that a paramedic can step in and make a big difference in the progression of the disease process. They may not be able to cure you, but they can make a good deal of difference in terms of stabilization and in limiting the long-term harm that you suffer.

Even in the United States, and perhaps especially here in the US, there is variability in the level of care and service provided by ambulance services. Each state has their own individual licensing requirements and the level of authority on those licenses varies greatly due to local control within those states. All paramedics and EMTs function under the ultimate authority of a Licensed Physician to provide “Medical Control” and a system of standing medical orders or “protocols” that the paramedics and EMTs use their medical judgment to pick and choose from based upon their working field diagnosis of a patient’s condition. In my home state of Illinois, the medical direction has provided what some EMS personnel would consider to be conservative protocols while just across the state line in Wisconsin the protocols allow much more breadth in the abilities of the paramedic and EMT to care for the patient. These differences can be caused by myriad factors ranging from the personal prerogative of the medical control physician, to local political pressures, and even to distance to a hospital emergency room. The way that a service is configured also plays a roll, with some private ambulance services having experience in “Critical Care” paramedicine, and some Fire Department based providers focusing on short transport times. Within the industry, there is much debate on the topic of what organizational configuration, Fire-Based, Hospital-Based, Private-for-profit, Private-Not-For-Profit, Governmental Third Service, or otherwise provides for the best operational effectiveness and therefore the best patient care. While the opinions have run very high, it is clear that no one solution will work for every community. The public does need to be aware that EMS is not simply a function of “The Fire Department” or “the hospital” or of anything other than EMS itself existing to provide optimal patient care. The terms “Firefighter” and “Paramedic” are no more synonymous than are “Garbageman” and “Librarian”. The importance is that Paramedics and EMTs focus on healthcare and providing the best quality EMS. However some communities have chosen to combine the functions for a perceived cost savings. You should explore the issue in your own community to see what best works.

And that’s the important part.

EMS is in desperate need of public involvement. We are in desperate need of the public giving us more than a passing thought and actively taking an interest in how EMS is able to care for them and in their own healthcare. For too long, EMS and the Profession of Paramedicine have gone unnoticed. We’ve been suffering from public apathy as acutely as our patients suffer from heart attacks and strokes. Now perhaps more than ever, we need you to help us. We have to raise public awareness and work with our communities to provide the best possible service and the best possible patient outcomes.

Within the industry, there have emerged a few powerful ideas that could have far reaching impact not only upon EMS, but upon the entire healthcare system. Loosely entitled “EMS 2.0”, the ideas have come forth from street-level paramedics and EMTs and represent a “reboot” of the entire spectrum of how we do our work. Imagine if a few regulatory and educational changes could save billions in overall healthcare costs. Imagine if paramedics could improve access to primary healthcare for millions of underserved citizens catching and screening out serious disease before they even result in an acute emergency. It would be game changing, and it has a very real possibility of happening if the public would pay attention to us. It’s your future we’re trying to improve. It’s your health that motivates us to get out of bed at all hours to care for you. By your taking an interest in what we have to say, you could improve the health of your community many times over.

Here’s what you can do. First off, speak with your local EMS provider to see what their immediate needs are. In many communities, EMS is understaffed and underfunded. When was the last time you saw your community’s public works or police departments holding a bake sale to raise operational funds or to buy a new bulldozer or ammunition? Fire departments and EMS agencies do it all the time. Learn about how EMS is provided in surrounding communities and in communities of like size in your state and region. Talk with your healthcare providers and community leaders to ensure that their commitments to EMS reflect the lifesaving importance of EMS care. Local politics kill quality in EMS, communities need to tell their politicians to stop petty squabbles and focus on what is truly important. Learn the issues and listen to the people out on the street providing care.

Another good resource for the public to learn about EMS is to look at industry-specific information provided in the trade journals, online sites, and the EMS blogosphere. Whatever the local flavor of EMS that has developed in your community may be, there may be a better option out there. In fact, there probably is a better way and community members need to demand these better ways from their local EMS service or find, expose, and change local political factors that keep new and more efficient operations away from their local service. Medicine changes, so do best practices, and the public needs to demand the best from their EMS providers. Learn what the best truly is. In discussions with local politicos, scare tactics tend to run the argument. Educate yourself on the issues so that you can make the best possible decisions for your EMS providers and for your community.

For more information:

Http://www.JEMS.com – The Journal of Emergency Medical Services

Http://www.EMSresponder.com – EMS Magazine

Http://www.LifeUnderTheLights.com – The Author of this articles industry-specific EMS blog

Http://www.ChroniclesOfEMS.com – A new television show and videocast being produced by street Paramedics trying to explore EMS in an entertaining and informative way. This could be considered the “Face of EMS 2.0”

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The author, Chris Kaiser, is a nationally registered Emergency Medical Technician-Paramedic licensed in multiple states. He has been providing EMS for over a decade and is a writer and speaker on EMS issues. More from Chris can be found at Http://www.LifeUnderTheLights.com

Sunday May 16th! You’re coming, Right?

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So I’m going to be in Chicago on May 16th at Fado Irish Pub (100 W. Grand Ave, Chicago, IL) at 7pm for this. You REALLY HAVE TO BE THERE. If you’re in the Midwest, come on down and have a pint or two with EMS friends to celebrate EMS Week 2010. There’s gonna be a couple of movies screened, fellowship, food, and beverages.
The information is all contained on this Flyer:
Chronicles of EMS/FireStorm Flyer

Chronicles of EMS/FireStorm Flyer

Oh, do you see the times for Philadelphia and San Francisco? If you live around there, you should go there and hang out. Chicago’s gonna be cooler, but you know ;)
Please, if you’re coming shoot me an e-mail at Proems1@yahoo.com or @ckemtp me on twitter. I’d love to see ya there

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