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A Motivational EMS Article Geared towards Newer EMTs

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The following article is what I submitted to my Fire/Rescue/EMS department’s monthly newsletter for this month’s EMS column. It has a readership of every one of the the 110 or so members of the department, their families, and a good percentage of the 30k or so people in our district. They know me personally as someone who (Imagine this) likes EMS.

If you like this article, feel free to steal it and use it for your purposes. All I ask is that you keep the links intact and give byline credit. Shoot a comment to me too so I can see if it indeed does go anywhere.

Oh, and here’s a thought. If you would like a short EMS related piece to put into your department’s newsletter, shoot me an e-mail at proems1@yahoo.com I’ll be happy to come up with something.

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It’s well known around the department that I like the ambulances and EMS in general. I do, and I’ve always been proud to be a part of (My Department’s) EMS program. I think that the level of dedication and professionalism in our department is second to none and that our program is certainly one of the best in the region and in the state.

With that said, in EMS there is never a time to slow down and rest on our laurels. The science that drives our brand of medicine is constantly evolving and the only constant is change. In my EMS career, I’ve seen “The Right Thing to Do” for my patients change more times than I thought possible. Continuing education, reinforcing the basics, and studying the latest research is key in keeping oneself in step with how best to care for our patients. As with any community based Emergency Medical Services provider, our citizens are our families, neighbors, and friends. We have the responsibility of being the first line of defense against the very worst times in peoples’ lives and it is our duty to be at our best when we are called to make a difference. The people we care about most are depending on us.

Just as in firefighting, in EMS, the little things make the biggest difference. It really is the Basic Life Support care that makes everything else work and our calls run the smoothest. Patients do not necessarily perceive the skillful application of Advanced Techniques or medications given to them, but they certainly appreciate the attention given to treatment of their ABCs, their comfort on the cot, pain relief and stabilization through proper splinting techniques, the compassion of the care providers, and the cleanliness of our ambulances and equipment. It has been said that “Perception is Reality”, meaning that the way someone perceives you or your organization affects their own reality. In EMS, good perception actually has been shown to provide for better patient outcomes. Really, if you have more confidence in the skill or effectiveness of your medical provider or a technique, you’re statistically more likely to have a better outcome.

It is so important for us as healthcare providers to focus on providing the best care possible for our current patients, but also to keep an eye out for future patients. Start now by making sure that the ambulance is thoroughly cleaned at the start of every day and after every call. Make sure that your equipment is ready to go and that you’re an expert in its use. Read something educational every day to keep yourself in the right mindset and to keep your skills sharp. Pull things out and practice with them. Come up with questions to ask the more experienced providers and don’t be afraid to ask them. It is every EMTs duty to become an expert in prehospital care and you are the only one who can expand your knowledge enough to become one. Study every day.

Here are some resources I use every day, they teach me something every time I use them:

-          Http://www.happymedic.com – A San Francisco Firefighter/Paramedic and his adventures in EMS.

-          Http://www.999medic.com – A British paramedic working EMS with our neighbors across the pond.

-          Http://www.theEMTspot.com – Educational tidbits, tips, and tricks from a Colorado Paramedic.

-          Http://www.EveryDayEmsTips.com – A Social Media, training, and EMS guru with daily tips to improve your care.

-          Http://paramedicine101.blogspot.com – In-Depth Educational Articles for EMS providers.

-          Http://www.LifeUnderTheLights.com – Your’s Truly’s random musings on the EMS.

Of course, getting your hands on a copy of JEMS or EMS Magazine is great too. Learn something every day, take pride in yourself, your service, and the care you provide. Your next patient could be your loved one, make sure they’d get care that you’d be proud to give them.

Soapy Demons – Ckemtp is a geek

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Washing Machine Sta 1Ok, so this post really proves just how much of a geek I really am. Just bear with me for a bit.

This subject causes me a lot of personal grief. I know that it probably shouldn’t and that I am indeed a geek for worrying about this issue because seemingly no one else does, however this issue has plagued me for years and I need to get it off of my chest.

This is about the washing machine at the main fire station where I work. I’m at this station a lot, whether I’m working one of my three weekly scheduled paid shifts, hanging around with my wife who works there three scheduled paid shifts as well, or volunteering my time for call response, training, or work projects. So I have the opportunity to use this particular large, commercial, washing machine quite a bit.

It’s a nice machine. It handles the huge loads that we generate on a daily and nightly basis. It cleans the stuff pretty well and runs pretty quickly and quietly.

The problem is, the soap. It does not rinse the soap out of the clothes, bed sheets, blankets, turnout gear, or anything else that we put in there. The “rinse” water is always white with suds and everything comes out soapier than when we put it in there.

I am well aware that this is not a sexy problem. It’s not a big issue and castles will not fall because of it. It just drives me nuts.

When it comes to be my time to use the machine, I run two full cycles at a minimum to rinse out the machine. The third cycle usually has at least some soap in the water but I use it anyway because all of the residual soap that is left in the stuff that we constantly wash in there. The stuff is full of soap! Our sheets, our towels, our turnout gear… everything. After you run a load in there, even after a second full cycle, the water is white with suds on the final rinse phase.

For a few years, I begged, pleaded, cajoled, and bargained to get people to use less soap in the machine. I tried to get the purchasing division to get us a different type of soap that might rinse cleaner. I even went so far as to post up a few memos in the washing room and write a couple of written requests to the purchasing division and the officer above them.

Predictably, nobody cared those times and still nobody cares about the issue now. Everybody still dumps the same big glob of soap into the machine when they start it and then promptly forgets about it. Whomever comes in and removes the stuff from the washer just puts the stuff right in the dryer, still soapy as all get out, and throws another load in the washer. Then, they dump a big glob of soap in the machine and the cycle perpetuates. Honestly, it’s a losing battle for me and I know that I’m the only geek who cares out of the 100 other people on the department. Nowadays I’ve resorted to trying not to care about it so much and also by surreptitiously watering down the soap that we use. I’ve been doing that for years and nobody seems to ever have noticed (until they read this). It helps a bit, but still our stuff is soapy as heck.

Am I crazy? Probably, but consider this: This small issue is hurting my department and the way we function. Really. We spend hours per week cleaning and polishing our apparatus. To do that, we need towels. Lots of them. Now that they’re all full of soap, they don’t soak up water anymore and we have to constantly replace them with new towels that promptly get full of soap and don’t absorb water and leave our trucks streaked with laundry soap and water spots. Then, we replace the towels again and the cycle perpetuates. How much money do we spend on new towels?

Consider this also: Our guys sleep on linens that get washed every day after they’re used. These linens are full of soap and are against our guys’ skin every night. What happens when one of them develops an allergy? Occasionally, some of this linen goes for use on an ambulance… when will we get a patient with an allergy to our soap?

Consider this as well: How much does it degrade our turnout gear to be full of regular laundry soap? Sure, we bought the expensive specialized turnout gear cleaner, but it doesn’t matter because the water we’re using to wash the gear is full of the soap from everything else? Does that degrade our protection? How much are we harming our very expensive protective clothing by filling it with soap? When will the gear fail and someone get burned because of this? Will it happen? When someone gets burned will it be my fault because I didn’t try hard enough to fix an issue that I saw?

Yes, I’m a geek for caring about this issue so much. I feel like an OCD Chicken Little. However, this small, nothing issue is costing the department money overall and could get someone hurt out there on the fireground. After that, I’m sure people will wonder how this could have been prevented. I’m sure also that they’re looking for ways to cut costs now that the economy tanked and tax revenues are down.

And there sits the washing machine, quietly driving me crazy.

How many issues out there do people know about like this? Issues that are small enough so that nobody else cares but that snowball into big problems for the organizations. How many of these issues affect EMS and the fire service industry-wide. How many of them affect everything?

One day I’ll conquer my soapy demon. For now, I have to keep watering down the soap in secret… but as crazy as it seems, I feel that I’m making some small difference. You can too. Be it the way your equipment is checked in the morning, the way you package your lifesaving gear, the way you make sure that the gas tank is full, or the way you do whatever it is you do to make your service the best it can be.

Now get out there and water down your soap. You might just save a life.

Why I love this Job

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Because the owner of this brand new Escalade will ultimately be happy that I’m tearing it apart with the spreaders. (Yep, that’s Good Ol’ Ck on the tool)

EMS Trendsetters Conference 2009

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Are you an EMS Person? Are you involved in Emergency Medicine? Are you an EMT, a Paramedic, a Nurse, a Doctor, a “something medical”? Are you interested in high quality continuing education provided in a fun and cool environment by top quality, national speakers?

You are? I thought so. See, I know my audience pretty well I’d suspect.

Here’s the catch though. I’m plugging an EMS conference that’s being put on by a friend of mine. She’s started a company that provides low-cost CE training in a cool and interesting way for regional EMS people. This is her annual big conference, and there’s a ton of good speakers and educational offerings going on this year. Y’all should come.

But… it’s located in Kenosha County, Wisconsin. If you’re local, come on up! If you’re not, then fly in. The airlines need the money and I’ll promise a beer (a cheap one) to everyone from out of the area who shows up (yes, if you’re over 21 and not afraid to drink Schlitz)

Here’s the website of the conference: http://www.emstrendsetters.org/ – This conference is personally endorsed by Yours Truly, for whatever that means.

Come on out and support one of us doing something for all of us.

This conference is located near: Northern Illinois, Southern Wisconsin, Rockford, Chicago, Kenosha, Milwaukee, Woodstock, Crystal Lake, Fox Lake, Beloit, Janesville, Madison, Wisconsin, Illinois

The Handover is coming! The Handover is coming!

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Coming soon to Life Under the Lights, The Handover Blog Carnival!

Yes, Medic999 has convinced me to put my money where my mouth is and host an edition of the Famous EMS Blog Carnival. Hopefully I can live up to the heavy expectations of the readers and fill the big shoes of the bloggers who have hosted before me. The Handover is the biggest and best blog carnival featuring awesome bloggers from the world of the Emergency Medical Services and The Emergency Room (US) and Accident and Emergency Room (UK).

Yep, it’s an international EMS blog carnival featuring the best in Emergency Medical content from around the world. It is published monthly. There are Paramedics, EMTs, firefighters, Nurses, and Doctors that participate. If you haven’t read it before, you should. In fact, head on over to Medic999′s place – http://medicblog999.wordpress.com/ and check out this month’s edition. The theme for his edition is “My First Call” which promises to pull out the emotional, the macabre, and the flat out hilarious stories that we all share as members of this crazy profession we call EMS and Emergency Medicine.

Oh, and you’ve all been waiting for the announcement, so here it is…. The theme for my edition will be:

“Funniest. Call. Ever.”  The deadline for submissions is Monday, Sept 21st and it goes live on Friday 9/25.

Yes, that’s right. Pull out the best call you’ve ever had, the one that you tell in the coffee shop to other medics that still makes them wet themselves laughing or scratch their head wondering how we could ever make this stuff up. We can’t, and that’s what makes it so funny.

Can’t wait to see this month’s edition and I can’t wait to get started on the submissions for my edition next month. Stay Safe, everyone.

Oh, and in case you haven’t seen (and I hid it when I posted it) Here’s the story of my first that I submitted for this Month’s Handover:

http://proems.blogspot.com/2009/06/my-first.html

Operation FEE Line: Exposing the Deadly Side of Kittens on Emergency Scenes

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Funny Pictures
see more Lolcats and funny pictures

Kittens: Deadly minions of the Dark Side, or Cuddly Agents of Evil… You decide.

Today, I faced my own mortality in a daring, high-stakes, high-angle rescue. A life was on the line and my truck company was assigned to respond and snatch it from the jaws of death. We had been requested by the local animal control officers to rescue a cat stuck in a gutter on a steep roof about 14 feet of the ground.

Yea, a freakin cat. At least it wasn’t in a tree, that would have been too cliché.

We brought the tower ladder out of our station with a six man crew for this dangerous rescue and met with the Animal Control Officer on Scene.

“There’s the cat” He said.

The roof was pretty steep, and covered with asphalt shingles. With the sky just starting to let loose with a few sprinkles of rain, the 20 foot drop off the side into a rock garden was starting to concern me. Yes… I know that us firefighters are supposed to be good at working on roofs, but when a building’s on fire we don’t have to care how we may harm the roof by gaining traction. I really didn’t want to harm this nice lady’s roof, so sticking an axe in it to get a foothold was going to be a no-no. We pulled out a 24 foot extension ladder to reach the roof and a roof ladder to keep from falling to our deaths.

Or I should say, my death… because Captain Mike looked at me and said “Since you like cats so much CK, you go up there and get it”.

At this point, you might wonder why I’m being so dramatic about this.

Because cats on emergency scenes are evil death killers of doom and are more dangerous than ninja bunnies carrying lasers.

That, and well… I’ve never had good experiences when there have been so-called “cute little kitties” on my emergency scenes. I always end up flat out on my back. Literally.

You should know that I like cats. Really, (thanks to Gkemtb –my wife for my new readers) I’ve got three of them. However, when there’s a cuddly kitty on one of my scenes, ominous music starts to play and shenanigans ensue.

I learned the horrible truth about cats some years ago. My Paramedic/EMT-Basic ambulance had been called out to a “sick woman” at a local residence. When we arrived on scene shortly after fire and police we found an obviously grieving family huddled around a hospital bed where a frail elderly woman was laying. She was crying as forcefully as her frail body would let her. We learned the sad truth soon enough. The patient had been referred to hospice care a few weeks prior to this when the cancer that she had was deemed to be beyond hope. Her last wishes were to convalesce at home with her beloved husband and her beloved cat by her side. Unfortunately, her husband had passed away suddenly a few days before and she was at home, in her bed, too sick to attend the funeral which was in progress. Her family had become concerned and had decided that a trip to the hospital was necessary. I agreed, even though there was nothing that any paramedic or hospital could do to alleviate this poor woman’s suffering.

So it was a sad scene all around. We loaded her up on our cot and wheeled her into her living room when she became concerned and would not let us leave the house until we locked her beloved cat in the bathroom to keep it from, I don’t know, shredding the curtains or something. I was picked, because as is well known in my region, “CK likes cats”.

I found fluffy hiding behind a couch, pretending to be scared from all of the bodies in the room. Little did I know she was just pretending to be scared, and was really plotting our ultimate destruction. She came to me after a little bit of coaxing, and I picked her up and carried her from the living room, down the short hallway, and entered the bathroom.

The cat, who had been waiting for his minute to strike once I had been thinned from the herd, realized that I was planning to lock him in the bathroom and deployed his needle-sharp, slashing claws of doom and wrestled himself from my hold. I tried to grab him as he got to the floor and began running towards the bathroom door which was towards my back. I reached down and backwards for him, catching hold of him on his back. He slashed and squirmed towards the door, pulling me down and backwards with every razor sharp undulation.

So here’s the scene, I’m bending over backwards for this cat and was falling for his evil plot. Finally I lost my balance and fell. I rolled out of the bathroom backwards, head over heels into a perfect back flip. The fire crew, my partner, the police officer, and the family heard the commotion and witnessed my epic fail which I punctuated by crashing forcefully into the wall of the hallway. For his part, the cat sauntered back into the living room, sat down, looked at the rest of the people there, and licked his chops in a dare to any other would-be hero that would dare to try and cage him again.

No one dared. He stayed out and the patient went to the hospital.

So back to my daring rescue, this call was in the forefront of my mind as I climbed the 24 foot ladder and hoisted the roof ladder onto the small roof. It only fit about halfway on, so I made sure that the hooks were firmly set in the shingles. I knew what cats were capable of. I eased myself onto the ladder and crawled up to the peak of the roof. The cat was on the other side, away from the protection of my roof ladder. I slowly eased myself down the slick, steep, rain-soaked roof towards the cat who was patiently waiting in the gutter at the edge of the roof. I wasn’t as concerned as I should have been, because there was only a 14 foot drop at this side of the roof. I eased towards the cat saying “here kitty” and “I’ve got cheezburgers in my truck and yes you can has one” to her as I got to the edge. I was just able to get my hand on the nape of her neck and was able to grab the scruff. I picked her up out of the gutter and…

No I didn’t fall off, but the cat wrested herself from my grasp and while I was grabbing for my balance she walked up the roof and down to the other side. She sat right down in the gutter on the edge in the furthest possible spot from my roof ladder. At this point of the roof, due to the slope of the yard, there was a sheer 25 foot drop onto a rock garden.

Crap.

Because then I remembered another call, a fire this time. I responded 3rd engine in fresh from the scene of a mutual-aid brush fire. When we got there, we found the other two engines and a truck company had knocked most of the fire down on a single-story ranch type home. They had found a fully-involved attached garage when they arrived on scene and had made a good stop. Now, it was mostly overhaul that needed to be done. The homeowner however, was standing in the driveway begging the IC to rescue his cat that was still inside.

Cue the ominous music when the IC looked at me and remembered “CK likes cats”.

I went in the smoke-filled house with Lt. Tuna in full-gear and SCBA. We searched three rooms and located the cat in the far bedroom of the house. Lt. Tuna secured the doorway to the room to prevent the cat from escaping and I was tapped to go get the cat.

“Nice Kitty” did not like his house being on fire. He especially did not like alien-looking firefighters in full gear trying to grab him. I struggled and flopped around the bedroom chasing the cat. He finally made it to the headboard of the bed. I launched myself prone onto the bed and got a thick-gloved hand on him. He ran to the side, I rolled long ways on the bed onto my back and got another hand on him.

I had
him! Then I realized that I was on a… a waterbed with my hands stretched out over my head onto the headboard holding a sharp kitty who was rapidly finding out new ways to penetrate my leather firefighting gloves with his sharp teeth.

I think that this would be a good firefighting drill. Wear your 70 pounds of firefighting gear and an air pack, sprawl out supine on a water bed, and try to self rescue while holding a cat. I call it the “Ckemtp” drill.

I was stuck, much to the amusement of Lt. Tuna who entered the room, wrapped the cat in a towel, and carried him out of the residence. He left me there to flop around on the waterbed for a while until I was able to roll off of it, hit the floor, and crawl out a broken man.

When I got out of the house, the owner was petting the *really pissed* kitty and was trying to stuff him into a waiting kennel. I did not intervene, I had had enough.

So now this call was knocking around in my brain as I edged ever closer to the sheer drop to rescue gutter-kitty. Joe, another firefighter, had climbed the ladder by this point and handed me a net that had been given to him by the animal control officer.

“The cat’s over there” the animal control expert called up from the ground.

“Thanks” I said.

Joe climbed onto the roof and Capt. Mike moved the ladder closer to the cat and then climbed up to help. The three of us edged closer to the kitty. I nudged him with the net, Joe prevented escape, and Capt. Mike reached over from the safety of the ladder, grabbed the cat by the scruff of the neck, and placed him in the net.

Mission accomplished. I think that the cat let himself get caught though. Probably because my promise of a cheezburger in the truck had sounded better to him than did lapping up freshly splatted firefighters. Man was he ticked when he got placed in the Animal Control Officer’s van and found out I didn’t have one. I could hear him squalling as the guy walked back up to us.

“Thanks for getting the cat” He said.

“Just doin’ My Job Sir. Just Doin My Job.”

But I know that the cat’s out there. He’s plotting his revenge. He doesn’t sleep… he waits.

 

Wow, that takes me back… A paramedic ruminates

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The other day I was up at the station having a conversation with one of our firefighters when she described a call where she found that “this guys legs were like, all messed up. They were like every which way and stuff. Gross”

Now while I have to give credit to great medical terminology where credit is due, I find it amazing how conversations like this can pull me into my own mental imagery. After ten short, well-paid, and relaxing years on the ambulance (ha!), I’ve got, well a few mental images stored up in the ol’ dusty recesses of my mind that pop randomly into the forefront of my mental picture show. I can’t turn them off. It’s completely random with what stimuli will trigger a vivid memory. One minute I’ll be walking up some stairs somewhere, and the next I’ll be mentally carrying someone down some staircase somewhere on a stairchair while the patient continuously pukes on me.

“It’s ok Ma’am”, I’d say. “People tend to puke on me. I get that a lot.”

So, after hearing this most eloquent firefighter describing her “all messed up legs” call, I found myself in the front seat of an ambulance.

This was some time ago, for some service I might have worked for somewhere. I was driving and New Medic partner was riding shotgun. He was describing his most recent fling while I was living vicariously through him describing his most recent fling. This was well before Gkemtb made my life Awesome, so it’s ok. We were headed to BigNun Hospital for a transfer.

“Dispatch to Ambo 74″ Crackled the radio. “Copy Code-3″

“Sweet!” I love getting called off of transfers. NM got out his trusty notepad to write down the address as the tones dropped out.

“dooooooo doooooooo” Went the tones. “Medic 74 respond Code 3 with Blueberry Hill fire. I-333 at the 34 and a half mile marker for the one vehicle roll-over. State police are advising to expedite”

“Cool!” I love trauma, always have. There isn’t a medic alive who doesn’t like good trauma. Sure it’s sad (see: Splashed Sadness) but nonetheless good, adrenaline pumping trauma gets the heart beating.

NM partner, however, being a New Medic Partner, acknowledged the call and said “Uh, Ck? I haven’t had a good trauma yet and I don’t know how I’m gonna do”

“I gotcha buddy, just follow my lead” I said as I flipped on the twinkles and woo-woo’s and headed out to the Interstate. When we got onto the Interstate traffic was a mess. We were shoulder riding through stopped traffic the whole way. Our lane was stopped dead and the other line was completely devoid of cars. That’s never a good sign. It means that both interstate lanes are blocked at the accident scene and traffic can’t proceed in either direction because the incident is blocking both lanes… either that or there’s gawkers in the other lane. Both aren’t good.

After a while of fighting traffic, fire arrived on scene and asked for our ETA before giving their scene size up.

“About a minute” was my reply.

We arrived on scene and found an image that is burned into my brain to this day. The vehicle, a half-ton white pickup truck, had obviously rolled multiple times coming to rest on its wheels perpendicular in the roadway with the passenger’s side facing the ambulance as we pulled up. The patient’s head and torso was hanging out of the passenger’s side window. The patient was face-down with his chest resting on the window about the level of his nipple line. I can still see the 6 inch wide streak of red dripping down onto the pavement from the patient down the passenger’s door. The red blood contrasted sharply against the dirty white paint of the truck.

We called on scene, hopped out of the ambulance, and grabbed our gear.

“He’s conscious and in a lot of pain” one of the firefighters told us as we approached the truck. I had NM stay outside of the truck as I crawled into the open driver’s side door.

The truck was a mess. Apparently the patient was a construction worker as evidenced by the amount of unsecured tools that had bounced around the truck as it rolled, impacting against the unsecured driver countless times and causing a lot of trauma. An open soda bottle had sprayed its contents all over the scene and the patient as well, giving everything a sugary sweet smell that comingled with the bitter smell of the blood that had splashed onto everything.

But that wasn’t what surprised me.

The patient was face down, hanging out the passenger’s side window. A bystander who identified her as a “nurse” had been supporting his shoulders, head, and neck which were outside the truck. Inside, I was shocked to find that his legs had been completely dislocated from the pelvis on down. It was grotesque. Every one of the joints in both of his legs had been dislocated and twisted. His feet pointed backwards, his knees rotated sideways with one being wrapped around the gear shift pointing oppositely from where it should be. His other was wrapped underneath him. Nothing was in anatomic position.

Gross.

And the patient… yea, he was awake and alert to feel all of this.

“Dispatch from Medic 74″ I said, urgently. “Send us the Helicopter. Blueberry Hill fire will be the LZ coordinator. LZ will be the Interstate. Traffic is completely blocked southbound from the scene.”

“Captain, I’m calling in the bird to transport. Can you land it on the roadway?”

“Sure thing” said the BHFD captain on scene, as he grabbed a crew to set up the landing zone.

“Hey NM, whatcha got up there?” I asked. He’d gotten vitals. The Pt was understandably tachycardic but he had a pretty good blood-pressure. Respirations were rapid and shallow. His o2 sat was 100% on the 15-litres-per-minute by non-rebreather mask that NM had put him on. He was in the process of putting the patient in a cervical collar when I asked.

So at this point I had pretty much no good ideas on how to get this guy out of the truck. His legs were just plain FUBAR’ed to use the term correctly. I couldn’t roll him onto his back with his legs the way they were and I couldn’t figure out a way to get them back into shape in the close quarters of the truck. I palpated down the length of the long bones in his legs and couldn’t feel anything that was broken other than the obvious joint dislocations. Finding distal pulses in the feet was pretty much out of the question with his thick boots on. On top of that, now the patient was beginning to actually feel the position he was in and was beginning to moan in pain.

“NM, any ideas on how we’re going to get this guy out from up there?” I asked.

“Aren’t you supposed to be here to figure that out?” was his reply.

After deliberating for a moment, I came up with a bright idea. I had the fire guys get our cot out with two backboards. My idea was to rest a backboard just underneath the passenger’s side window and slide the patient onto it, face down. His legs? Well… I figured that the damage had already been done to them and that since I would probably have to realign them anyway to restore distal circulation that I would just guide them out as they lifted and pulled him onto the backboard from the outside.

I recruited a wide-eyed EMT-Basic firefighter for the inside part of the plan.

“Here’s what I want to do y’all” I talk southern sometimes when I’se stressed.

“We’re going to sandwich him between two backboards. Y’all on the outside are going to lift and pull him onto a board face first. Me and this guy are going to guide him out from this side.” I calmly stated. “Everyone ready?”

“Um, you sure about this CK?” asked the wide-eyed FF/EMT-B. “Yea, you take this leg ‘cuz it’s not as bad. I’ll take (gulp) this one” I assured him.

“Sir?” I asked our conscious patient. “Get ready. There just isn’t any good w
ay to say this… it’s going to hurt a bit. You may want to take a deep breath.”

“Everybody ready? On the count of three. 1-2-3 go!”

They pulled and lifted and slid. The FF/EMT-B and I twisted and guided the rubbery legs around the gear shift and from under the seat. For his part, the patient uttered barely a whimper.

The legs, and this is one of the coolest things I’ve ever seen a human body do, simply “rubber banded” back into position. It was fast and easy the way they just snapped back into place. Freaky like. The patient slid right onto the board and onto the cot.

I hopped out of the truck and over to the patient. We placed a backboard on his back, picked him up between both of them and rotated him into the correct position. I then went to the truck to set up IV lines and let NM stay there to continue packaging the patient.

I ran down two IV lines as they were bringing the patient into the ambulance. I could hear the helicopter landing in the distance.

“Make him naked” I told a FF/EMT-B from the Fire Dept. Using one of my trademarked lines as I tossed him my trauma shears. He did, and to my amazement his legs, save for some abrasions here and there, didn’t look too bad. He had strong pulses in both feet as well.

I completed a head-to-toe trauma assessment as NM popped in a 14gauge IV. The helicopter medic entered and got another 14 in his other arm. We gave our passdown to the flight crew, finished the packaging, trauma assessment, and IVs and handed the patient off to them. They had kept the engine running on the helicopter for a “hot load”.

I hate hot loads. Something about walking under the spinning main rotor blade of a helicopter gives me the willies. We did though, wheeled our cot under the blades to load the patient in the bird. The chopper took off in a cloud of dust, taking the patient the 5 minute flight to the level 1 trauma center.

“So, NM. Was it good for you?” I asked him as we started cleaning up our truck. It was just plain destroyed with all of the treatment we gave this guy. We cleared the scene unavailable and out of service to return to the base hospital to restock and decontaminate the truck.

“I think that I like trauma” NM said. See? Everybody likes a good trauma now and then.

After cleaning, restocking, and returning the truck to service at our base hospital which happened to be the level 1 trauma center where the patient came to, we checked in with the ER doc.

“Hey, how’d the patient turn out?” We asked.

“Not too bad, he’s already up on the floor” Doc answered.

“What’d you find with his legs?” I asked.

“Nothing. His legs were fine. Just the airway and facial trauma. That was pretty much it” He said.

What?? I told him what we had on scene. He was skeptical. He said that he hadn’t found anything with the guy’s legs at all and that they were fine when he checked them.

I never did get a chance to follow up with this guy. I don’t know what ever happened to him. It was pretty common back then with how busy we were, and even more common now with the HIPPA privacy act.

The firefighter I was talking to at the beginning of the story? I dunno what she said while I was in my own little world. Something about lunch?? Hmmm… speaking of which, I remember a time….

Runnin Hot and Rockin out

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The Current US Economy and EMS: An In-depth look at how this mess will affect 911 in your community

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The Emergency Medical Services industry is a plucky, hard-driven lot these days. We’re the healthcare safety net for every socioeconomic class. When the normal points of entry into the healthcare system fail to catch a disease process or when the unthinkable happens, calling 911 for an ambulance is the best option for most people. In fact, those that truly need us and can’t access us mostly die. Those that do access us enter into the most immediate and highly skilled acute care setting currently available. We catch the uninsured who can’t manage their chronic conditions through primary care. We catch the immediately injured trauma patients from falls and car accidents. We catch the tired, the poor, and the huddled masses with no one else to turn to. We catch the rich who think that 911 is the most direct route to care in the hospital. We treat the homeless in their boxes on the curbside. We treat the athletes who injure themselves on the field. We treat the uninsured small business owners who were so scared to go to a doctor for fear of the bill that they waited too long and their lives are in danger. We treat the naked drunks swigging tequila straight from the bottle while peeing into their shoe. We treat the scared elderly lady who may have taken too much of her medication regimen. We treat everyone, regardless of their ability to pay, in their time of perceived need.

And we’re stretched to our limit and something may have to give.

“Emergency Medical Services” or “EMS” systems are complex organizations made up of multiple players from different disciplines. Everyone knows the title “Paramedic”, some know the term “Emergency Medical Technician” or “EMT”, and some still occasionally utter the detestable term “Ambulance Driver” relegating today’s highly trained and equipped Paramedics to the level of yesterday’s pioneers who simply drove really fast in hearses borrowed from the local funeral home. In just about every community in the United States ambulances are just a phone call away. Almost everyone has access to the 911 system and almost everyone knows just who the first people they want to see at their side when the unthinkable happens. No one gives us a moment’s thought until that time though, and that may prove deadly as our country’s economic woes drag on. Ambulances, with their “duty to act” and care for anyone who calls for them anytime they call for whatever reason, rely on the Fee-for-Service model to pay their bills. Communities are generally mandated by law to provide for ambulance service within their jurisdiction and this creates a problem. The fee-for-service model relies only on income from billing those whom can pay only when the ambulance transports them to a destination. This leaves a large amount of time when the ambulance is in service but not occupied with a call, with at least two crew members on duty, when the ambulance service cannot recoup any fees for its time. Some communities supplement their services with tax dollars; however this model places a disproportionate burden on property-tax payers who demographically are not the ones who most call for ambulance services. The homeless, the transient, and the person just-driving-through-town don’t pay those property taxes but are entitled to the same level of service as the tax payers, whether they can pay the fee for service or not. Ambulance services have come to survive on these property tax revenues and insurance payments from those with insurance. While governmental organizations like Medicare and Medicaid do pay a highly discounted rate, usually paying several hundred dollars less than what is billed by the service and usually paying months after the transport occurred, they are not covering the true costs of treating their patients.

Industry experts are forecasting that the current US economy will hit the EMS industry very hard in the coming months. As factories and commercial entities close their doors, the people losing their jobs lose their employer-provided health insurance. This is a double-edged sword, because in addition to the former employees becoming newly uninsured, the shuttered facilities populating the tax plots are not pumping the industrial and commercial tax rates into the coffers that are the trickle of life into the ambulance services. That dwindling tax revenue is the small lifeline that keeps them in-service during the times when they are sitting idle, ready for the next call, or are transporting those who just cannot pay. Combine these facts with the fact that the now-uninsured people will begin to defer primary and preventative medical care until their chronic or non-diagnosed conditions become so severe that they must call an ambulance, placing yet another patient on the stretcher with no possible way to pay the bill.

We have a problem. Paramedics and EMTs have always done spectacular things with very little resources. Unfortunately, it looks like even the most dedicated and talented innovators in the Emergency Medical Services may not be able to solve this problem. Paramedics, the highest level of pre-hospital (or Field) medical provider are already woefully underpaid and in smaller communities, most acutely in the rural areas, they are already working close to and over 100 hours per week in most cases. Paramedics and EMTs have borne the burden of the overtaxed and underfunded EMS systems for the last few decades. By working for low wages and accepting forced overtime as a way of life in order to feed their families, they have kept the doors going up and the trucks going out of ambulance bases throughout the nation. Their dedication, and in my case, an addiction, to their work has kept the rest of us safe. Unfortunately, this tenuous system of depending on the altruistic tendencies of emergency medical providers is being hit by the economic collapse as well. For over a decade, there has been an acute paramedic shortage that has received far less press than the nursing shortage. In good part, this is caused by the long amount of schooling required to gain entry into the profession coupled by the low pay and long hours that forces the young, idealistic new paramedics to seek other careers that pay more substantially when they age and acquire things like families, mortgages, and responsibilities. Those that stay have gained a pseudo benefit from this shortage from the upward pressure on wages given by the law of supply and demand as well as the ample opportunities for them to take on second and third jobs (I have three).

However, that short-lived benefit is probably over. EMS professionals work in many capacities, some working only in part-time or “as needed” positions, and some working in strictly volunteer roles. Former full-time EMS professionals who left the profession for greener pastures seem to have been keeping their certifications up-to-date by completing the required continuing education. These people view their EMS licensure as marketable parts of their resumes and as their current non-EMS employers are facing layoffs and/or outright closings, these people are returning to reclaim their jobs in EMS. For the first time in many careers, EMS employers are seeing something they have never before witnessed: More applicants than there are positions. This is a sea change in most EMS organizations. Services have responded by hiring paramedics and EMTs to fill shifts that would regularly be covered by their current employees working built-in overtime. Consequently, the additional hours that the current paramedics depended on to swell their paychecks in place of higher wages have disappeared. Personally, my yearly salary has been halved and I am not alone. Without the upward pressure on wages caused by the former paramedic shortage, our wages will collapse. This puts the already vulnerable paramedics, who have highly-skilled jobs and who have been sacrificing themselves for their communities for years, at a real risk of poverty.

The public is largely unaware of what goes on in the back of an ambulance. An “Advanced Life Support”
or “ALS” ambulance is staffed by at least one paramedic and combines the care of an Emergency Room with the care of an Intensive Care Unit. Paramedics have the abilities to administer close to sixty emergency medications, perform limited emergency surgery skills, receive training in and perform the same Advanced Cardiac Life Support skills as physicians, and bring close to the first hour of emergency room care to wherever their patient happens to be. Paramedic training is college level education that takes almost four years of intensive class work to attain licensure and then takes well over one hundred hours of continuing education to maintain per licensure cycle. Basic Life Support, or “BLS” ambulances staffed by EMTs provide life-saving stabilization skills and front-line emergency medications for the most severe of medical emergencies. Both are your best friend when you need them. Most communities have realized cost-savings for little detriment by combining ALS resources with BLS resources, such as by staffing an ambulance with one Paramedic and one EMT, or by sending a Paramedic ambulance out with a BLS first-response unit. There are other models as well. The bigger cities tend to use all ALS resources, with Paramedics on fire apparatus responding with dual paramedic ambulance. While this is the model most favored by the firefighters’ union, ongoing research shows that this most-expensive method may actually prove detrimental to patient outcomes. Communities need to become familiar with how their ambulance service is being delivered, the companies or organizations that deliver it, and the capabilities that their ambulances have. A solution that works for one jurisdiction may not necessarily work for another. The public has to get involved because at this point, everything is at stake.

It is important to note that ambulances are not limited only to 911 emergency responses. Paramedics are experts in acute care and are the masters or mobile healthcare. Ambulances, by definition, move patients from point “A” to point “B”. These points need not always be from an emergency scene to the emergency room. A good deal of ambulance services provide non-emergency transportation services for patients too weak to travel by any other means. This may be to and from nursing homes for routine appointments, hospital discharges, or even to doctor’s appointments as well as for myriad other reasons. In urban areas, entire private ambulance companies use this as their sole mission. In smaller areas, the community ambulance services use these non-emergent transports as revenue generators to supplement their 911 emergency coverage. For the most part, these services are paid for by Medicare and Medicaid as the patients who are sick enough to need an ambulance as their sole mode of transportation are too sick to work and too sick to generate any income or to have insurance. For their part, Medicare and Medicaid do their best to deny and withhold whatever payment they may finally decide to pay and have created labyrinths of paperwork and forms that must be completed perfectly so that they will agree to be billed. Laws also exist to disallow ambulance providers from ever billing the patients directly if Medicare or Medicaid decides not to pick up the tab, leaving the ambulance service to eat the cost of the transport. In my ambulance, I have to obtain four separate signatures from every patient every time so that my employer can either bill the patient or their insurance, or submit the claim to Medicare/Medicaid. Ever try to convince an unconscious patient to sign their name? What about their panicked spouse? The government has placed the same regulations on the ambulances that it has on the hospitals and clinics. However, it doesn’t work in the pre-hospital environment. Where a hospital emergency room has the ability to provide clerical staff, I have to tend to my dying patient while convincing them to sign a form.

To answer this crisis, some communities have closed their own services and combined with neighboring communities. Some have privatized public services. Some have, like Columbus, OH have even considered the fallacy of downgrading their entire system from ALS to BLS. While I do not agree with Columbus’s proposal, I do agree that communities must seek out the most efficient way to provide EMS services for their community and some of those solutions are privately held. I would strongly caution against simply downgrading the already dismal wages paid to paramedics and EMTs but I would say that the answer may very well lie in asking Paramedics to take on more tasks and different roles. There is something to be learned from the UK model of the “Rapid Response Paramedic” and the “Emergency Care Practitioner”. These are specialized and higher-educated paramedics that respond to medical incidents with a higher-level of knowledge and responsibility than their ambulance paramedics. They could be considered the equivalent of our US “Physicians’ Assistant” (PA-C) or “Nurse Practitioner” (ARNP). These paramedics respond to the patient’s request, perform an assessment and diagnosis, and can refer patients to the most appropriate level of care for their condition. Sometimes the care is an emergent ambulance to an ER (or Accident & emergency) in the UK, sometimes it is a referral to the front of the line for their normal family doctor, and sometimes it is on-scene diagnosis and treatment for their condition. Currently, US paramedics cannot legally diagnose an illness. Even obvious fractures are given “Field Diagnoses” of “probable” fractures, even though they are treated the same way. Studies have shown that paramedics can reliably diagnose the presence of a spinal fracture and an acute heart attack with almost 100% accuracy being documented. Common medical conditions are routinely “field diagnosed” correctly by paramedics and definitive care is provided on scene to those patients, with either the patient signing off “against medical advice” or being given a quick ride to the ER to be “blessed” by the ER physician and quickly discharged to home. I cannot even count how many times I have “sweetened” a diabetic patient with low blood sugar by starting an IV, administering sugar through the IV thereby fixing their immediate problem, and then allowing the patient to sign a refusal of ambulance transport form. It’s been in the thousands. In most cases, since I cannot legally “diagnose” the patient’s condition, my service cannot bill the patient for the care. The current laws only allow us to bill for transporting the patient to the ER. These treatments are free for the patient and are very expensive for our service.

If paramedics were allowed to make legal medical diagnoses, devise and follow treatment plans, and either “Treat and Release” patients or refer them to more appropriate medical care other than the ER when medically appropriate, they could make a massive difference in the overall cost of healthcare nationwide. The ER is the most expensive form of healthcare. When medically appropriate, it is life saving. However, with more and more people turning to the ER for primary health care, the system is overburdened to the breaking point. If you’ve ever attempted to seek care at even a mid-size city’s ER for a serious but not-life-threatening medical condition, you’ve experienced the hours-long wait time for care. By allowing Paramedics to diagnose, treat, and determine the most medically appropriate treatment path for patients we could alleviate the congestion, defer minor medical problems to less-costly but still appropriate medical care, and fix small problems right on the street. Imagine that an ALS ambulance responds to a 30 something male patient with the common complaint of “difficulty breathing”. The paramedics would listen to the patient’s lung sounds, take his vital signs, check his blood oxygen level, and would probably even attach the patient to a heart monitor to rule out a cardiac problem. As it stands now, the paramedics would determine the appropriate treatments for the patient and perform them. Imagine that the p
atient had a simple case of bronchitis. The paramedics might give a breathing treatment and transport the patient to the ER where he would most probably be released with a prescribed inhaler and an appropriate antibiotic. However, if the paramedics could do the same thing in the patient’s residence, they would have saved whoever is paying for the patient’s medical care thousands of dollars.

This would require some changes in the system that some in the industry will not be comfortable with. First, paramedic education would have to be fundamentally altered to require a degree (which it currently does not) and more classes would have to be added. Secondly, the legal status of the profession would have to be changed. Insurance companies and other payers will have to work with the industry to develop fee-schedules for paramedic care. Laws would have to be changed to alter the paramedics’ scope of practice. I believe that it is worth it to realize the immense cost savings and also that insurance companies will jump at the chance to realize these overall savings, even if it means increasing monies paid to ambulance services. Paramedics’ responsibilities, and remuneration, would subsequently rise.

I’ve said it before, and I’ll say it again. The economy has challenges in store for the Emergency Medical Services. However, there is a bright spot on the horizon. EMS has languished over the last decade under the control of those with political agendas. The people returning to EMS or coming to full-time EMS that have worked in other private sector industries are bound to bring their various expertise and experience to EMS. I don’t believe that they will accept the status quo and will break through the current barriers holding our profession back.

Then we can move about the real work of our profession, which is caring for everyone whenever and wherever they need us.

The current US economy and EMS – An unexplored potential

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I’m not one to be consumed by doom-and-gloom type news stories on the state of the economy. I firmly believe that in most cases macroeconomic forces do not generally affect the pocketbooks of individuals. A wise man once said that if you choose not to participate in an economic downturn and instead innovate, strive, and meet all challenges head-on you can and will thrive in any economy.

But this particular time in our history seems to have gotten me down lately, as you can see from some of my past posts which are included in this one. Read this one for the message though, it’s important.

See also “Why Does Being a Paramedic Seem So Worthless” and then please come back to this one.

There is starting to be quite a bit written in the trade journals and big online sites regarding how the economic collapse will affect EMS and the ambulance industry overall. It has been said by others, and I believe it too, that as people lose their jobs and therefore their employer-provided health insurance they are going to be less likely to seek out expensive primary care and will default more to the 911 system and the ER when their condition worsens to the point where they cannot manage. This will affect the EMS system twofold: First, with increased call volumes as people depend more on the healthcare safety net that is the EMS system; and second as more of these patients who have lost their health insurance will not be able to afford to pay for their ambulance care. More of these people will be self pay. Combine that with the already minuscule reimbursement rates from programs like Medicare and Medicaid coupled with the increased demands placed on them by uninsured and unemployed people who now qualify for these programs and we have a real problem on our hands.

With personal finance issues, as coached by excellent books such as “Rich Dad, Poor Dad” by Robert Kyosaki (which you should go to your local bookstore and buy right now if you haven’t) I believe that financial health is increased by creating multiple streams of revenue to swell your pocketbook. Most EMS people, at least in my neck of the woods, do this already by working a full-time and a part-time job. I have three jobs and also support my revenue streams by taking on database projects, MS Excel problem-solving (E-mail me! J
proems1@yahoo.com) and by those nifty Google AdSense ads you see on this blog in a few places. Some people build revenue generating assets, like rental property or by holding instruments that gain value over time. I’m not a financial professional (“never take financial advice from a poor paramedic” is the first thing they teach you in Stockbroker school) so don’t take my advice as such.

I keep hinting that I will write a post about EMS obtaining more revenue streams, stay tuned. I believe that the “fee for service” model for EMS has failed and will write about it soon.

However, there is another phenomenon within this economic downturn that I haven’t seen anyone address as of yet. It involves the fact that when EMS people reach a certain age and age in the profession they tend to gather houses, families, and responsibilities. They realize at that point (and I’m there, don’t you doubt) that their love of the profession is outweighed by their need to increase their income. A lot of them leave the profession for jobs with shorter hours and bigger paychecks. A lot of them further their education beyond the EMS certification level to the degree level that will launch them into a new career. In addition, in smaller communities with volunteer services or with services that allow people to work part-time there are EMS people who work full-time in other industries. It is a tragedy for an experienced EMS professional to leave the field, but it has become an unfortunate rite of passage for many.

See Also: “The Profession that is EMS” – And then please come back, I’m getting to a point soon, I promise.

These people in other industries that hold EMS credentials and have maintained them since leaving a full-time EMS job, downsizing to a part-time or volunteer only role, or have never worked full-time but are credentialed volunteers are losing their jobs. I know five licensed EMTs that worked good-paying jobs in other industries that lost their jobs to layoffs or outright closings.

Newsflash to some: These people view their EMS certifications as marketable credentials on their resumes. They are applying for EMS jobs in droves. For the first ten years of my career there had always been a paramedic shortage. The rules have changed, and people are flocking to open EMS positions in droves. The paramedic shortage has ended. This is a game-changer. Where in the past, dismal compensation for EMS people had at least been buoyed by the law of supply and demand pushing wages higher in the face of a limited workforce, the future does not look like it will have the same rules.

Does this kill our wages? Does the coming overabundance of EMS people drastically lower our wages, making our jobs truly “a-dime-a-dozen”? Look at all of the minimum wage positions you know. They all share one thing in common: low barriers to entry. McDonalds’ Restaurants employ people whose only qualifications are a nice smile and/or the ability to get to work on time. They make minimum wage. Our industry’s barrier to entry? An 8 week EMT-B class. Paramedic school is much harder and longer, but is certainly achievable by someone who could manage a restaurant or do some other like job with the requisite cognitive abilities. People see our industry as stable and almost recession-proof because people will always become ill and get injured. They’re right… but it’s no fun if we’re making as much as the guy who flips our hamburgers.

Don’t panic. As the eternal optimist I actually see a benefit to the above. While our wages could drastically deflate overnight (not that they could go much lower), there is a big potential for benefit here. The people who have stayed in the profession have generally been able to do so for a few reasons: They were promoted into a management role that pays better than the Street Medics make. They bought and/or founded a service and make income off of company profits. Or, they just aren’t cut out to do anything else in life for um, whatever reason. These people are who are running the industry in most areas of the country folks, and some of them are intelligent, dedicated, and consummate professionals who truly care and strive for excellence. Some of them are the other kind. Who do you know more of?

When people who have deep experience in other industries, have solid educational credentials, and have experience and knowledge regarding how business really works reenter the profession and find the current state of EMS I’m willing to bet they get mad. Then, I’ll bet that they begin to work to change it. These returning EMS people have the potential to breathe new life into a stagnating profession. Their ideas gained from experience in other areas will bring vibrancy and rejuvenation to an industry ran by people whose only qualifications and ideas come from EMS classes.

Folks, this is our “Bailout” and it brings me a combined sense of terror and optimism (“Terroptimism” Hey! I coined a phrase!). No matter what happens, I never see the collapse of EMS in our future. We’re vital and are ingrained into the fabric of our society. There may be dark times ahead, but it is always darkest before the dawn.

I see a coming renaissance. How about you?

Shoutout to EpiJunky

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EpiJunkie over at PinkWarmandDry wrote a post summarizing her thoughts and feelings as she watched one of her patients die in front of her during the whole M. Jackson thing.

Really, she sums it up exceptionally well.

My thoughts on the MJ thing are this. Who cares? People die all the time. Some deserve to moreso than others. Yes, that’s pretty callous… but the media doesn’t celebrate the lives of the people who they should. I’ve had good friends pass over the years, we all have. There were around 600 people at my father’s funeral (in a town of 400 people) and we didn’t even have media coverage. He was the small town fire chief and had spent his life helping his community and saving others. MJ sang some catchy songs.

I know that the media isn’t in touch any more, but the MJ thing illustrates just how out of touch with reality that they are.

She says it better than I do: http://pinkwarmdry.com/blog/2009/07/my-reality/

Some resources I use daily

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One of my jobs that I don’t blog about much happens to be for an agency that is responsible for responding to disasters. I don’t write about it much, because I want this job to be about my first professional love, which is EMS. However, with this job, I have had the opportunity to travel the nation and meet some awesome people. I’ve gotten in on a lot of cool things and have done things that I wouldn’t have gotten to do without the job. It’s facinating to get a federal eye view of emergency response and there are some publicly available resources that I’d like to post up here. I read these every day and you should too, if you’re interested in these kinds of things.

http://www.fema.gov/emergency/reports/index.shtm – FEMA’s National Situation Report (SitRep)

Every day, the Office of Preparedness and Response puts out the National Sitrep. The publicly available version is published up here on weekdays. It includes vital statistics, upcoming disaster-type threats, wildfire stats, and briefings on national disasters. I read it to see where I might be going on a day-to-day basis. Usually I stay home and run EMS and Fire, but for a few months each year I get to be on-call. Yesterday I placed myself on call and I’m subject to 48hrs notice to be somewhere in the country to do something.

Who knows, maybe Ckemtp is coming to a town near you!

(Interesting side note: I spent a good part of my summer in LaPorte, IN last year. I have a regular reader from there that never comments *ahem*. I wanna know how the fishing is going! Leave a comment!)

The other every site I visit this time of year is the National Hurricane Center – www.nhc.noaa.gov – If you’re in the potential path of a hurricane, you should visit this site, a lot. Most of the other weather outlets just parrot this information. This is the most up-to-date.

Sorry about the slow posting lately, folks. I’m working on a few things for your enjoyment. Gonna need a lot of participation from my visitors though. I want to remake EMS and we’re going to have to band together. Ya in?

Why does being a Paramedic seem so worthless sometimes?

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This isn’t a happy post.

I love EMS and love being a paramedic. I love the job, love taking care of the patients, and love the challenge, excitement, and challenge. I’ve always said that EMS is an abusive, co-dependent relationship for me. I need it and really, I’ve always thought that it kind of needs me too… But as I’ve hinted at here on the blog before, it’s hard to pay the bills on the salary that a Midwestern paramedic makes in a small community. We can work well over a hundred hours per week, can hone our skills as much as we’d like, and can save lives and alleviate as much suffering as one person can handle, but it isn’t enough to put a full tank of gas in our car every time we need to fill up and also to afford cable television. Heaven forbid that we don’t take our lunches to work or want to take our wives out to a nice dinner.

The service that I work for has a cardiac arrest survival rate of between 40-60% (yes! www.callandpump.org) We have advanced protocols, work with a lot of autonomy in the field, effortlessly switch between 911 response and critical care transports, and maintain a 3-5 minute response time anywhere in our community. I carry a critical care reference in my pocket, have to study to keep up with the new changes in our protocols (Coming soon: Field-initiated Therapeutic Hypothermia), and regularly work with physicians to determine the best course of treatment during long-distance critical care transport. Ever maintained a vent, conscious sedation, and 4 drips for an hour-long transport? I do, a lot, and I barely make enough to cover lunch for my trouble.

What other healthcare profession would put up with this? Seriously… I mean, are paramedics worthless?

According to Salary.com here are some job titles and pay ranges for comparable healthcare positions in my town:

Job Title – (percentage of income levels on the right)

10th %

25th %

75th %

90th %

Paramedic (EMT-P)

$29,659

$34,112

$44,181

$48,896

EMT (EMT-B)

$22,285

$25,396

$32,810

$36,449

Registered Nurse (Staff RN)

$49,911

$55,582

$67,474

$72,629

Resp. Therapist (RRT)

$48,129

$51,740

$60,200

$64,292

Radiology Tech. (X-ray Tech)

$39,030

$42,743

$51,168

$55,125

Police Officer

$33,661

$41,185

$58,338

$66,432

High School Teacher

$31,479

$41,345

$61,293

$69,588

HVAC Mechanic

$28,971

$34,026

$46,467

$52,739

Fast Food Cook

$13,013

$15,352

$21,257

$24,294

Security Guard (unarmed)

$21,809

$25,479

$33,272

$36,698

The Median household income in the Zip Code queried is $43,408

So, there are four job titles that make less than paramedics up there, one of them is the EMT-Basic (and that’s a given), the others are the “fast food cook”, “HVAC Mechanic”, and the “Security Guard”. The RN and the RRT (almost) start higher on the bottom scale than the Paramedic’s top income level. A Police Officer, who by definition works for a governmental agency is lower on the above scale than the RN, RRT, and X-Ray Tech, but tops out higher than everyone but the teacher, RN and the RRT. In addition, the Police Officer has a career advancement ladder and benefits including retirement, healthcare, and other benefits. I just got a high-deductable healthcare policy after I found out that I have no sick time. In addition, I’m close to 10% on the above scale.

I thought about writing this post after a good friend of mine who is a HVAC (Heating, Ventilation, and Air Conditioning) Tech told me that he was pretty tired after working last week. He said that he had put in 62 hours and got a WEEKLY paycheck that is more than my biweekly paycheck for working OVER 100 HOURS PER WEEK. He’s a great guy, and he works hard and deserves his money. I’m not saying that he isn’t worth everything he gets. However, last week I saved two lives (Had two “Snatch life from the jaws of death calls”) and took some complicated medical issues in the back of my truck. I taught new EMTs and EMT-Ps and took care of everyone I had contact with to the very best of my ability. I’ve also had some years of college and carry a medical license. Look at the job titles up there. There’s a few of them that can kill people if they have a bad day, however it’s debatable if any of them have more responsibility than a paramedic.

There’s some other information that we can draw from the above scale. There are ten job titles up there. Broken down further:

Minimum Entry-Level Educational level

Certificate

Assoc. Deg.

Bachelors Deg.

Higher

Paramedic (EMT-P)

X

EMT (EMT-B)

X

Registered Nurse (Staff RN)

X

Resp. Therapist (RRT)

X

Radiology Tech. (X-ray Tech)

X

Police Officer

X

High School Teacher

X

HVAC Mechanic

X

Fast Food Cook

X

Security Guard (unarmed)

X

Mid-Career Educational level

Certificate

Assoc. Deg.

Bachelors Deg.

Higher

Paramedic (EMT-P)

X

EMT (EMT-B)

X

Registered Nurse (Staff RN)

X

Resp. Therapist (RRT)

X

Radiology Tech. (X-ray Tech)

X

Police Officer

X

High School Teacher

X

HVAC Mechanic

X

Fast Food Cook

X

Security Guard (unarmed)

X

High-End Educational level

Certificate

Assoc. Deg.

Bachelors Deg.

Higher

Paramedic (EMT-P)

X

EMT (EMT-B)

X

Registered Nurse (Staff RN)

X

Resp. Therapist (RRT)

X

Radiology Tech. (X-ray Tech)

X

Police Officer

X

High School Teacher

X

HVAC Mechanic

X

Fast Food Cook

X

Security Guard (unarmed)

X

The above standards aren’t based upon statistics, and I can’t find where to get accurate, verifiable information on that. However, from my personal knowledge of the above career types through friends and acquaintances that are in the above professions, this is as close as I can get. I could infer that every EMT-B advances to the paramedic level when wanting to advance their career however some communities only have an EMT-B response and there is no reason for some EMS people to attain the paramedic certification. (Really, why would they when they can make more as any other profession with like educational standards) It is interesting that there are progressive career levels for higher educational levels in the other career paths, but not for EMS people.

Are paramedics worthless? Or are we keeping ourselves down? Is there a reason that our salaries are so low?

I think that it is because the public doesn’t know what we do, nor have they been made to care. In my community, the taxpayers pay a minuscule amount to the ambulance service compared to the Fire Department, Police Department, Street Department, Sanitation Department, and pretty much everything else. Is it because the public doesn’t care?

I don’t think so. I think that as a profession, we accept the offensive compensation because we love the job so much. We accept it, and then work for the services that pay us this because there are no viable market alternatives. Unions have made inroads in improving our pay… but at what cost to the true calling of the profession?

EMS 2.0 needs new revenue sources to provide value to our profession. EMS 2.0 needs market valuation for paramedical skills commensurate with our true worth. EMS 2.0 needs people who are willing to become true professionals and hold ourselves to stringent professional standards. EMS 2.0 needs paramedics and EMTs willing to rise to the challenge, and unwilling to accept where we’ve found ourselves.

Are we worthless?

When God made Paramedics

4 comments

Usually I don’t get into emotional fluff or “hero-worship” type stuff… but this one’s an oldie but a goodie. I didn’t write it, I don’t know who did… but as I sit here with my beautiful Gkemtb at my side and my kitty on the other side, I wax poetic…

Maybe it’s the beer?

———————————–
When God made paramedics, He was into His sixth day of overtime. An angel appeared and said, “You’re doing a lot of fiddling around on this one.” God said, “Have you read the specs on this order? A Paramedic has to be able to carry an injured person up a wet, grassy hill in the dark, dodge stray bullets to reach a dying child unarmed, enter homes the health inspector wouldn’t touch, and not wrinkle his uniform.”

“He has to be able to lift three times his own weight. Crawl into wrecked cars with barely enough room to move, and console a grieving mother as he is doing CPR on a baby he knows will never breathe again.” “He has to be in top mental condition at all times, running on no sleep, black coffee and half eaten meals, and he has to have six pairs of hands.”

The angel shook her head slowly and said, “Six pairs of hands…no way.”

“It’s not the hands that are causing me problems,” God replied. “It’s the three pairs of eyes a medic has to have.”

“That’s on the standard model?” asked the angel.

God nodded. “One pair that sees open sores as he’s drawing blood, always wondering if the patient is HIV positive.” (When he already knows and wishes he’d taken that accounting job)

“Another pair here in the side of his head for his partner’s safety. And another pair of eyes here in front that can look reassuringly at a bleeding victim and say, “You’ll be alright ma’am when he knows it isn’t so.”

“Lord,” said the angel, touching His sleeve, “rest and work on this tomorrow.”

“I can’t,” God replied. “I already have a model that can talk a 250 pound drunk out from behind a steering wheel without incident and feed a family of five on a private service paycheck.”

The angel circled the model of the Paramedic very slowly. “Can it think?” she asked.

“You bet”, God said. “It can tell you the symptoms of 100 illnesses; recite drug calculations in it’s sleep; intubate, defibrillate, medicate, and continue CPR nonstop over terrain that any doctor would fear… and it still keeps it’s sense of humor.” “This medic also has phenomenal personal control. He can deal with a multi-victim trauma, coax a frightened elderly person to unlock their door, comfort a murder victim’s family, and then read in the daily paper how Paramedics were unable to locate a house quickly enough, allowing the person to die. A house that had no street sign, no house numbers, no phone to call back.”

Finally, the angel bent over and ran her finger across the cheek of the Paramedic. “There’s a leak,” she pronounced. “I told You that You were trying to put too much into this model.”

“That’s not a leak,” God replied, “It’s a tear.”

“What’s the tear for?” asked the angel.

“It’s for bottled up emotions, for patients they’ve tried in vain to save, for commitment to that hope that they will make a difference in a person’s chance to survive, for life.”

“You’re a genius!” said the angel. God looked somber, stiffened, and said “I did not put it there”.

- Author Unknown

——————–

For more on this emotional, fluffy crap read:

“Enough to Make an Old Medic Melt” and,
“Splashed Sadness, a look at Negative Emotions in EMS”

Not EMS – Mainstream Media vs. New Media (#45.3455)

No comments

http://latimesblogs.latimes.com/comments_blog/2009/06/how-would-we-have-reacted-if-tmz-had-been-wrong-about-michael-jacksons-death-.html

The mainstream media is whining about the whole, you know, internet thing. You see, apparently citizens posting information on the web beats the speed of which information can be published by journalists.

This is a problem for them, because they have built their entire business model on their need for “profitability”. Which I agree is important. In the article, they also state that they have a need for “accuracy” that the bloggers and other new media types don’t necessarily have.

And if you’ve been reading me for a while, you know that I think that the MSM has abandoned its responsibility for “accuracy” as well, but that’s another post.

However, I would like to state another point of view on the matter. I would like to state my opinon that since nobody with any grasp of importance, reality, or responsibility would care to know the exact second that MJ died the social media aren’t reaching more than a small percentage of the population. I’d also like to state that there are tons of these types of stories that no rational person should give more than a passing fancy towards. The socal media may have the greater speed and no real concerns towards the 100% accuracy that the MSM should (but doesn’t)… However, the MSM has the ability to report stories that real people actually care about. Social media does too, but since the above blog post is about what I would consider to be a “fluff” story and that’s what seems to always be the case in these types of stories, I would say that the MSM can beat the social media by being relavant to people who don’t care about knowing what the latest happenings with whoever-hollywood-couple-the-kids-are-prattling-on-about-these-days.

Don’t quake in your boots CNN, at least not about this…

Slow day so far

2 comments

Today is a fairly slow day at the fire station. Three calls so far on this reverse 24 and tonight is the first time I get to sleep in my own bed with the cats and the wife (not necessarily in that order) for like 2 weeks almost. Tomorrow brings a regular 24, and the day after brings another reverse 24, which means another night not at home.

But today is ok. It’s beautiful out, and not just the “nice day” kind of beautiful. It’s really, freakin, pretty outside. This is probably why. Well, that and the sunshine and blue skies.

I’ve spent most of my day on the couch after getting the house chores done. I’ve been blogging, reading some really cool stuff from my fellow EMS bloggers, and watching the “Lethal Weapon” marathon on some cable channel. Man, sometimes I wish I was a hollywood cop so I could shoot things, blow things up, drive a car through a building, and then go to a strip joint to “work on the case”. Man, I musta chose the wrong profession.

Random Acts of Reality, a Brit medic blogger wrote a good post: http://randomreality.blogware.com/blog/_archives/2009/6/25/4233741.html#comments
It’s about domestic violence… well, and the superhuman restraint that we all sometimes have to show. It’s a good read.

More on EMS Narrative Reporting

11 comments

This is a follow-up post to my previous piece on EMS narrative Reporting, EMS narratives, paramedic and EMT narrative reports and the like. I have more, you can see them here:

Soapy Pictures – The EMS Narrative Report

Six Tricks You Can Use Today to Improve your EMS Narrative Report

——————————————-

The narrative is the most useful component of the EMS patient care report. It is the part of the report that is actually read, understood quickly, and most useful to the humans who have to act on the information provided in the patient care report. Humans don't process the information gathered by all of the check boxes and drop-down menus very well. If you've ever had to read many patient charts you'll quickly understand why. The check boxes and menus store information in a way that is good for computer processing and statistical analysis, but not for rapid human comprehension. A good EMS Narrative report is a short story that explains the events of the call, the decisions made on the call by the paramedics and/or EMTs, the information available to the paramedics/EMTs that they acted upon to make the decisions they made, and the outcome of those decisions. It should also "Set the scene" for the reader, and explain the circumstances of the call, the events leading up to the call, the way that the call was handled, and provide enough information so that anyone reading it gets a good sense of all of the information gathered by the EMS people who were there. I don't advocate the use of automatic narrative generators as included in some software packages, because computers can't write something that humans usually find useful.

Think about it this way, you're writing your narrative reports for these audiences:

  • Healthcare providers farther down the line who will be taking care of the patient after you transfer patient care – These people are not just the Nurses and Doctors at the ER who you leave your patient with. Your PCR (in most areas and if it isn't this way in your area it should be) is part of the overall patient chart and is the best window to the patient's initial presentation when their condition is in its most acute stage. Remember, EMTs and Paramedics are "The eyes and ears of the physician" at an emergency scene. A good EMS narrative report on your PCR provides that view of the patient to every healthcare provider who takes care of the patient, including the patient's primary care physician and any specialists that care for the patient later. I've seen many times where a quick-thinking paramedic was able to obtain an EKG strip and a good assessment during a patient's undiagnosed episode of tachycardia and write a good narrative explaining their assessment findings which then enabled a cardiologist to immediately make a diagnosis and save the patient weeks of wearing a Holter monitor to try and reproduce the rhythm for a diagnosis.

    In addition to all of the above, you will be judged on the quality of your narrative by the healthcare providers down the line, your service will be judged, and our profession will be judged. If you write a narrative report that is full of poor grammar, misspelled words, nonsensical statements, and other gobbledygook, other healthcare providers will think you're an idiot. If they see your reports as inferior to other service's reports, they'll think your service is a bunch of idiots. They may even think that all EMTs and paramedics are complete nincompoops. I've heard complaints that the ER people never read the patient care reports that ambulance crews leave for them. Maybe it's because they have read too many of them that are complete nonsense. Rite dem gud reports gize!

  • Your Management and Your Medical Director – A good EMS Quality Assurance/Quality Improvement program is impossible without good EMS reporting. It isn't about a game of "Gotcha!". It's about documenting how protocols, procedures, policies, and operations really work in the field. If you have a patient that the medical director follows up on after their care in the ER, the first thing that he or she is going to do is read your narrative to find out what you did, what protocol you followed, and why you did it. If you paint them a good picture, they may find the information useful enough to be able to tweak protocols and fine-tune procedures. Sure, you may get a talking-to occasionally, but a well-documented call that doesn't quite go to plan is always better than a poorly documented call that doesn't go according to plan. You're protecting yourself and your crew. If everyone writes a good narrative, everyone is working to improve patient care.
  • Lawyers – Who didn't see this one coming? It's not my quote, but I've said it before and I'll say it again: "If you didn't write it, you didn't do it… unless it was bad. Then, if you didn't write that you DIDN'T do it, you did do it". EMS people get sued sometimes. Nice, caring, professional, and compassionate people get sued sometimes. It often doesn't make sense why, either. I wouldn't say that there is an epidemic of lawsuits against individual providers or ambulance services, but it can and does happen more often than we want it to. Writing a "LEGALLY DEFENSIBLE" narrative report is key. Always do this, read more on this below. However, it's not just lawyers that want a piece of you that read patient care reports. Lawyers that handle civil cases for our patients read them in order to gather information about lawsuits that our patients file. EMS Patient care reports are a wealth of information for civil attorneys litigating workers' compensation cases, car accidents, accidental injuries, and fraud. By not writing good narratives, we can damage our patients' legal cases. By providing factual, relevant information, we can protect the innocent parties in legal cases. If you're ever called to testify in one of these types of cases, you'll appreciate having written a good narrative. Trust me.
  • Your Own Backside – Remember what I said above about writing a "legally defensible" narrative? This means that you need to write your narrative in such a way that you look like a true professional in the eyes of the court. Even if you did everything exactly right, if you documented the call like a D-minus third-grade book report on "Snuggles the Wonder Kitten", you're an idiot in the eyes of the jury. The jury, or judge, thinks that idiots are probably negligent. Therefore, people who write bad narratives are probably doing other things badly, and people who do things badly are doing them negligently. It's not a good situation and not one that you're likely to win. I've always said that I will make tough decisions when I have to, and will even bend the rules a bit if it is the right thing to do for the patient. However, if and when you have to do this, make sure that you clearly document:

    Document everything. If it was minus-30-degree weather and it was best for the patient to not put them in a KED because they would be frostbitten by the time you were done, that is information that would help you if they had an occult c-spine fracture from an auto accident. If the patient was trying to knock your teeth out and you restrained them, that is also good information. If you withheld a medication indicated by protocol, say adenosine for a Narrow Complex Tachycardia because you saw a ramp-up (delta wave) between the P-wave and the QRS complex indicative of Wolf-Parkinson-White syndrome where adenosine is contra-indicated, you should probably document that well. Good documentation is documentation that gives a full picture of the scene for those that read your report. Document a full assessment (DO A GOOD ASSESSMENT, then document it). Document your working diagnosis and the differential diagnoses that you considered and ruled-out. Document the treatment you gave per protocol and the response that the patient had to the treatments given. Document how you were dispatched to the call and how you responded. Document information that you gathered from people at the scene, and who those people were. Document what you saw when you arrived on scene. Document more than you think that you should. Make sure that its coherent information. I'm going to harp on this again: By all means possible, USE PROPER ENGLISH, SPELLING, GRAMMAR, and PUNCTUATION! Spell check is a great tool. However, it doesn't differentiate between the RIGHT words for the sentence, and the WRONG words. Your going to be wrong if you re-lie only one spell cheque (Yes, those were the wrong words. No, Spell check didn't catch it. Got it?)

    • The reasons you were in the situation where you had to bend the rules and/or make a tough decision

    • The information you had available to you that caused you to make the decision you did

    • The options you considered that were less desirable than the decision you ultimately made, and why
      they were less desirable

    • Why you felt it was best for the patient, even if and especially if the decision went wrong

    • (Make sure it was the best for the patient)

In the previous post, I spoke about the fact that I use the "SOAP" method to write my EMS narratives. I didn't intend to do it this way, and I used to think that I hated it until I realized that it was what I was using when nobody told me to. "SOAP" is an acronym that describes the "SOAP Charting method" I don't know who came up with it, but the letters stand for "Subjective, Objective, Assessment, Plan" (See HERE to go to the other post to read more on it.) These things help you organize the information in a readable format. I think that they help "set the stage" for the short-story that is your narrative.

Here's two examples of "Subjective" information:

  • Ambulance 1-J-26 dispatched emergent through the 911 system to the scene of a two-vehicle MVC with injuries on a two-lane 55mph rural highway. Upon our arrival we found a "head-on" style collision between two late-model pick-up trucks with heavy damage to both vehicles on their front driver's side. Triage was initiated and this Patient (Pt) was identified as critical. There were four injuries on this scene. The Pt in this report was the restrained driver of a late-model pickup truck with heavy front-end damage and intrusion into the passenger compartment. Pt was pinned in the vehicle upon our arrival with his chest set between the steering wheel and the seat. Pt was conscious, alert, and oriented x 2 with labored breathing but no apparent airway compromise. Fire/Rescue notified of the need for heavy extrication and a Med-Pigeon Helicopter was requested for a scene response. Traffic control and the landing zone referred to Anytown Sherrif's Dept already on scene.
  • Ambulance 1 dispatched non-emergent for the routine scheduled transfer of the 59yo F Pt from HOLY BEAGLE HOSPITAL –Rm #223 to ST. BERNARD REGIONAL ICU. Upon our arrival we found the Pt's RN who gave us a passdown report on the Pt. Pt had been admitted to Holy Beagle for treatment of an exacerbation of CHF and had been diagnosed with further respiratory compromise related to pneumonia per her physician. Pt was being transferred for ICU care at St. Bernard. Found the Pt Conscious, Alert, and oriented x 2 with ABCs intact.

These are the first type of sentences that I write into my narrative reports. It is "Subjective" information because it sets the scene. It states who you are, how you were dispatched, what you were dispatched for, where you were dispatched to, and what you found immediately when you got there. The second one states who you received information from: The patient's RN. Notice that I put in statements containing the patient's level of consciousness, airway patency, respiratory effort, and circulatory status. I think that this helps to show that you began your assessment immediately upon laying eyes upon the patient.

Continuing, some examples of "Objective" information, continuing on with the two narratives above:

  • Pt was still located in the driver's seat and was able to understand that he had been in a severe car accident. Pt had strong and rapid radial pulses noted but had shallow respirations. Pt was unable to tell us what time or what day it was. C-spine precautions were initiated in the vehicle with a c-collar and manual stabilization as fire/rescue extricated the patient. Extrication took approx. 10min. Patient was removed via backboard and secured with straps, head blocks, and tape. Pt secured on cot. Due to 10min ETA from ther responding helicopter EMS and an estimated 30min transport time to a trauma center, Pt was taken to the ambulance for stabilization. Patient with CC (Chief Complaint) of chest pain and dyspnea.
  • Pt was sitting upright in her hospital bed. Pt on EKG monitor showing NSR s ectopy. Pt had been given a 20ga IV in her R hand and was receiving an IV drip of 1000ml Normal Saline at 100ml/hr and an IVP drip of Levaquin via that IV site. RN std that Pt had also received an IV bolus of 40mg Lasix approx 20min prior to our arrival as well as 1000ml Tylenol PO for a recurrent fever, last measured at 101.5 degrees. Pt was on o2 at 4-LPM via NC bringing her SpO2 to 98%. Pt had a foley cath in place (thank goodness). Pt was unable to ambulate due to her condition and resultant weakness. Pt secured on cot and taken to rig. Vital signs assessed and per previous in this report (Yes, this is the ONE thing that the check boxes are good for). Pt denied CC other than of being tired.

This is the second section of my EMS narrative report. It is called the "Objective" information because it is information you get through objective observation (think the scientific method). Objective observation is what you observe while you are there when looking at the scene with a trained eye. This could include the initial assessment (or primary assessment, whatever the kids are calling it these days) and a discussion of the life threats or lack thereof that you see. This is information directly gathered by you about the patient.

The "Assessment" portion, and the continued examples from above: (I write "ASSESSMENT" in capital letters in order to differentiate the report. You don't have to, but I just always have)

  1. ASSESSMENT: As above. Skin Pale, cool, diaphoretic. Pupils PERRL. No evidence of head trauma. JVD (Jugular Venous Distention) noted. Trachea midline/mobile. Chest with asymmetrical movement to inspirati
    on, markedly decreased breath sounds in both R upper and R lower chest, bruising, abrasions, and what appeared to be a steering wheel imprint left in Pt's chest with other indications of thoracic trauma. ABD tender to palpation in the RUQ and LUQ, not noticeably distended. Pelvis intact. Extrem c weakening peripheral pulses but good motor and sensation. Pt seemed to be becoming increasingly lethargic, confused, and agitated. Pt was loudly complaining of chest pain and diff. breathing, stating that it "hurt to breathe". Pt's Blood Pressure (BP) taken q 5min showed 1st reading at 134/84, 2nd reading of 128/92, and 3rd of 110/98.
  1. ASSESSMENT: As above. Skin Warm, pink, and moist. Pupils PERRL, no JVD, trachea M/M, Chest equal rise/fall bilaterally c diffuse rhonchi and rubs throughout. ABD SNT. Extrem c good Pulse/motor/sensation/temp x 4. Some pitting edema noted to both lower extremities. Pt was resting comfortably and std that she "felt much better" after the Tylenol. Pt denied other complaints.

    The "Assessment" portion of the report is the secondary assessment, the detailed assessment, and/or the focused assessment. At a minimum, it should include what are called "pertinent negatives". These are things that you should always put in every report. Detail a head to toe assessment. The "pertinent negatives" as they are called, are negative assessment findings. Even if you don't find anything, you write that you didn't find anything to prove that you looked at it. I think that you should avoid acronyms such as "normal", or WNL (Within Normal Limits) as they prove only that you didn't really look. Normal is a subjective statement. If the skin is pink, warm, and dry, write that. Don't just write "Skin normal", because a lawyer will pick you apart on what "normal" is for that exact patient, and just how exactly you are qualified to know what "normal limits" are for that patient population. I always break the assessment portion into the same format: Skin signs, head, pupils, trachea, JVD/no JVD, Chest condition and lung sounds, Abdominal findings, pelvis (for trauma), then extremities. After that, I write specific assessment findings that don't fit into the above sentence. Feel free to get as detailed as you need to in writing details about the various organ systems. I also write "as above" in the first part in order to tie in any assessment findings that I may have included in the above two sections. This is a very important part of the narrative, write it well.

Finally, the "Treatment Plan" section: (I always write "TREATMENT" in caps, once again, just 'cuz I do)

  1. TREATMENT: As above. Pt placed on 15-LPM o2 via NRB while still in the vehicle. Bilateral IVs started with a 14ga in L AC and a 16ga started in R AC. Both IVs running 1000ml warm NS fast TKO. Pt placed on 5-lead EKG showing S-tach (Sinus Tachycardia) with occasional PVCs. Pt's abrasions and various superficial bleeding controlled c gauze and tape. Due to Pt's increasing dyspnea, narrowing pulse pressures, JVD, and decreased breath sounds on the R side a needle decompression was performed in the R upper chest (beween 2nd/3rd intercostals) with 14ga IV cath and flutter valve placed. Pressurized air return noted in syringe upon penetration of the pleural space. Note trends of vital signs. Pt's breathing improved markedly and Pt's LOC began to improve. Pt continuously monitored during and after treatment.
  2. TREATMENT: All inpatients treatments continued. Pt maintained on o2. Pt maintained on EKG showing NSR s ectopy. Pt rested comfortably during transport without any additional complaints. VS (vital signs) q 15min without change observed.

As far as the "Treatment" section is concerned, write what you did and how the patient responded. For routine treatments, such as oxygen, bandaging, splinting, and an IV, I usually just write that I did them if the patient condition is such that they would be automatically assumed to be done. For more complex treatments, such as medication given or the pleural decompression described above, I document the rationale and the technique used. A good rule of thumb is: The more invasive the treatment, the more you should write why and how you did it. You should also write how the patient responded to the treatment, and if you considered one treatment over another, write that too.

To end my report, I put the patient's disposition. I also include a statement on how I contacted the receiving hospital (in my case) or medical control:

  1. Receiving hospital notified of incoming level 1 trauma by MedChannel radio. Med-Pigeon Flight crew arrived and our crew assisted in packaging the patient. Handed over Pt care to flight crew and assisted with transporting the Pt to the waiting helicopter. Care transferred.
  2. Pt transported and transferred to St. Bernard ICU RN staff s incident or exacerbation of condition.

    The above statements concern what you ended up doing with the patient. Always show that you passed the patient to an equal or higher level of care. Show that it was an orderly and legal transfer. If you are calling into the base hospital or medical control, state any orders received and who gave them to you ("Formerly St. Hospital contacted via MedChannel with orders received to administer 1 amp D-50 per Dr. Marcus. Order confirmed. 1 amp D-50 given per the order"). If you receive no orders, write that too. I always include the phrase "Pt transported and transferred (to whom) s (which means "without" in case you were wondering) incident or exacerbation (which means, "to get worse") of condition".

Now, let's bring together the reports #1 and #2 so you can read them as a whole:

  1. Ambulance 1-J-26 dispatched emergent through the 911 system to the scene of a two-vehicle MVC with injuries on a two-lane 55mph rural highway. Upon our arrival we found a "head-on" style collision between two late-model pick-up trucks with heavy damage to both vehicles on their front driver's side. Triage was initiated and this Patient (Pt) was identified as critical. There were four injuries on this scene. The Pt in this report was the restrained driver of a late-model pickup truck with heavy front-end damage and intrusion into the passenger compartment. Pt was pinned in the vehicle upon our arrival with his chest set between the steering wheel and the seat. Pt was conscious, alert, and oriented x 2 with labored breathing but no apparent airway compromise. Fire/Rescue notified of the need for heavy extrication and a Med-Pigeon Helicopter was requested for a scene response. Traffic control and the landing zone referred to Anytown Sherrif's Dept already on scene. Pt was still located in the driver's seat and was able to understand that he had been in a severe car accident. Pt had strong and rapid radial pulses noted but had shallow respirations. Pt was unable to tell us what time or what day it was. C-spine precautions were initiated in the vehicle with a c-collar and manual stabilization as fire/rescue extricated the patient. Extrication took approx. 10min. Patient was removed via backboard and secured with straps, head blocks, and tape. Pt secured on cot. Due to 10min ETA from ther responding helicopter EMS and an estimated 30min transport time to a trauma center, Pt was taken to the ambulance for stabilization. Patient with CC (Chief Complaint) of chest pain and dyspnea. ASSESSMENT: As above. Skin Pale, cool, diaphoretic. Pupils PERRL. No evidence of head trauma. JVD (Jugular Venous Distention) noted. Trachea midline/mobile. Chest with asymmetrical movement to inspiration, markedly decreased breath sounds in both R upper and R lower chest, bruising, abrasions, and what appeared to be a steering wheel imprint left in Pt's chest with other indications of thoracic trauma. ABD tender to palpation in the RUQ and LUQ, not noticeably distended. Pelvis intact. Extrem c weakening peripheral pulses but good motor and sensation. Pt seemed to be becoming increasingly lethargic, confused, and agitated. Pt was loudly complaining of chest pain and diff. breathing, stating that it "hurt to breathe". Pt's Blood Pressure (BP) taken q 5min showed 1st reading at 134/84, 2nd reading of 128/92, and 3rd of 110/98. TREATMENT: As above. Pt placed on 15-LPM o2 via NRB while still in the vehicle. Bilateral IVs started with a 14ga in L AC and a 16ga started in R AC. Both IVs running 1000ml warm NS fast TKO. Pt placed on 5-lead EKG showing S-tach (Sinus Tachycardia) with occasional PVCs. Pt's abrasions and various superficial bleeding controlled c gauze and tape. Due to Pt's increasing dyspnea, narrowing pulse pressures, JVD, and decreased breath sounds on the R side a needle decompression was performed in the R upper chest (beween 2nd/3rd intercostals) with 14ga IV cath and flutter valve placed. Pressurized air return noted in syringe upon penetration of the pleural space. Note trends of vital signs. Pt's breathing improved markedly and Pt's LOC began to improve. Pt continuously monitored during and after treatment. Receiving hospital notified of incoming level 1 trauma by MedChannel radio. Med-Pigeon Flight crew arrived and our crew assisted in packaging the patient. Handed over Pt care to flight crew and assisted with transporting the Pt to the waiting helicopter. Care transferred.

     

  2. Ambulance 1 dispatched non-emergent for the routine scheduled transfer of the 59yo F Pt from HOLY BEAGLE HOSPITAL –Rm #223 to ST. BERNARD REGIONAL ICU. Upon our arrival we found the Pt's RN who gave us a passdown report on the Pt. Pt had been admitted to Holy Beagle for treatment of an exacerbation of CHF and had been diagnosed with further respiratory compromise related to pneumonia per her physician. Pt was being transferred for ICU care at St. Bernard. Found the Pt Conscious, Alert, and oriented x 2 with ABCs intact. Pt was sitting upright in her hospital bed. Pt on EKG monitor showing NSR s ectopy. Pt had been given a 20ga IV in her R hand and was receiving an IV drip of 1000ml Normal Saline at 100ml/hr and an IVP drip of Levaquin via that IV site. RN std that Pt had also received an IV bolus of 40mg Lasix approx 20min prior to our arrival as well as 1000ml Tylenol PO for a recurrent fever, last measured at 101.5 degrees. Pt was on o2 at 4-LPM via NC bringing her SpO2 to 98%. Pt had a foley cath in place (thank goodness). Pt was unable to ambulate due to her condition and resultant weakness. Pt secured on cot and taken to rig. Vital signs assessed and per previous in this report (Yes, this is the ONE thing that the check boxes are good for). Pt denied CC other than of being tired. ASSESSMENT: As above. Skin Warm, pink, and moist. Pupils PERRL, no JVD, trachea M/M, Chest equal rise/fall bilaterally c diffuse rhonchi and rubs throughout. ABD SNT. Extrem c good Pulse/motor/sensation/temp x 4. Some pitting edema noted to both lower extremities. Pt was resting comfortably and std that she "felt much better" after the Tylenol. Pt denied other complaints. TREATMENT: All inpatients treatments continued. Pt maintained on o2. Pt maintained on EKG showing NSR s ectopy. Pt rested comfortably during transport without any additional complaints. VS (vital signs) q 15min without change observed. Pt transported and transferred to St. Bernard ICU RN staff s incident or exacerbation of condition.

The two reports above could not be much more different, however if you look, they are both written using the same, versatile format. SOAP is a tool for you to use to help organize your information and tell your story of the patient care. Use it as a guide, or a process. Don't use it as a strict format. It will help you as it has me.

Remember, the SOAP chart is just one example of the EMS narrative report, the EMS patient care report, the Paramedic narrative, the EMT narrative, the ambulance report, or the patient chart. Written well, and you are improving your patients' care. Write it poorly, and you're harming your patient and maybe looking like an idiot.

You may print this out and use it with my permission, as long as there's a link: Http://www.LifeUnderTheLights.com – and my e-mail: Proems1@yahoo.com

Till later, all.

 

 

The Insanely long work week – Part 14 2/3

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This has been my shifts so far. One really good save at the start of it, then… well, this.

I was the cat at the end. I envision that there’s an epic fail coming up

The Handover – June ’09 Edition

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BasicsDoc took on The Handover blog carnival this month. As always, there’s a ton of excellent articles from my fellow EMS bloggers. It’s all “must read” stuff.

Great stuff. Good Job Doc.

Remember, “Support your local EMS Blogosphere!”

Video – Rockford, Illinois – Train derails and explodes during severe thunderstorm

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June 19th, 2009 – Rockford, IL

So last night, I was working my ambulance job in Wisconsin and MISSED THIS. My Illinois Fire Department sent an engine and a chief through the MABAS system who are still there. I don’t have all the details, but apparently a severe thunderstorm washed out railroad tracks which caused a train to derail. The train was carrying haz-mat. It ‘sploded, sending a fire ball 300 feet into the air.

Wow. And I missed it. I slept most of the night. They are reporting that there is one dead and nine injured. Those poor people. God’s blessings to the rescuers and the victims.

You can get more details at: the Rockford Register Star

Update: Here is some more information from RRstar.com

A very cool site

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Want to learn something? This site: Http://www.callandpump.org is the flavor of CPR I do. I’ve been getting some real “Kick the Grim Reaper in the Balls” saves with it.

You should read about it too.

“In Their Eyes” – From Guest Author – Randy Lovelace EMT-B

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Ladies and Gentlemen, Boys and Girls, EMS people and Firefighters,

I bumped this post up, because Randy’s such a darn good guy.

This post is placed with the permission of the author, Randy Lovelace EMT-B. He’s a friend of mine and a firefighter/EMT-B at a department where I work. He wrote this article after a training that our department completed and it was just published in our department’s monthly newsletter. I believe that the post needs more exposure, because it is just great. It exemplifies the camaraderie and community spirit that is embodied in our small-town department (that runs about 3k calls a year). We’re an anomaly, our small-but-proud department. We’ve got a fanatically devoted, passionate group of highly trained volunteer firefighters and EMTs that provide the best possible service to our citizens.

I’ve taken out the references to our department because I try to maintain my anonymity to provide another level of protection of patient confidentiality. It doesn’t detract from the piece.

Thanks Randy, great article.

————————————

In Their Eyes

Last Saturday, May 30th, the Mid-Size Midwestern Fire Department held training for all members at the Greenlee Farm site. Everyone that came was kept busy with all the work of training evolutions, scenario management, fire control, safety, and finally, the actual burning of the house on the property.

Throughout the morning, people started coming out to the site to see what was going on and find out why there was so much activity. Many of those people, however, were family members of the firefighters. There were wives, children and significant others all interested in seeing what we do and how we do it.

For the firefighters, the activities were fairly fast-paced. Most of the training was geared towards fire suppression, which required teams to advance hose lines into the burning structure, identify the source of the fire and its fuel, and correlate the conditions inside with a method of fire attack that would result in the maximum possibility of success while subjecting the firefighters to minimum risk. Some new operators were manning the pump controls on the engines, others were shuttling water from the nearest water source to our site, and dumping it into porta-tanks for use by the firefighting teams.

Instructors, safety personnel, training officers and operations officers all worked throughout the morning, checking everything, verifying that all risks had been mitigated as much as possible, and that all planned training was taking place on time to previously determined standards.
For many of the firefighters running evolutions against the scenarios, this was their first time in a burning structure beyond our training tower. This was their first time fighting fire in scenarios where the fire could get away from them, and their first time in conditions where the heat was a physical entity – attacking you as soon as you entered the house.

Our probies proved that morning that they knew how to properly check their nozzle and hose line before entering a structure. They remembered that you turn the nozzle head to the right (for a stream pattern) to fight the fire, and verify you have water, not air, coming out that hose. They didn’t know that our primary interior training officer was intentionally setting the nozzle for a fog pattern every time a previous team got done, just to test what they did remember. Even our newest firefighters remembered that you position yourself outside the hose line as it turns around a corner, and they all got to experience what it truly meant to back up the nozzle man – that they were his eyes, his guardian angel. They learned how much they could ease the work of aiming the nozzle for the nozzle man, or make it extremely difficult to even hit the fire if they positioned themselves improperly. They demonstrated that although the fire was exciting, it was a known force, and they were to look for the unknown dangers lurking in this burning environment in order to protect themselves and their partner.

Our new firefighters all came to understand the reason for properly wearing all their gear even outside the burning building. They got to feel the immense heat of the fire from 10 yards away, and they felt how much their gear does shield their skin from that heat. They learned that a fog spray from a nozzle can create a magic barrier, insulating them from the heat and allowing them to complete tasks near the fire.

At the end of the day, we had probies and rookies saying they’d never been this hot, they didn’t remember a time when they were this tired. Firefighters of all levels of experience were drenched in sweat, looking for any place at all to sit down, rest and cool off. This day, everyone worked their tails off, everyone was tired, and most had aches of one sort or another.
It’s days like this when we could have been mowing our lawns or napping in a hammock that each of us asks, “Why do I do this? Why do I give up my free time to train so hard?”
The answer to those questions could go in many directions. We could say there’s nothing better to do, it’s for the adrenaline rush, it’s for the camaraderie, it’s to get far away from the Wife’s Honey-Do list. But, reflecting honestly, I think we work and train like this for a different reason. I believe a small piece of each of us wants to be a hero. I’m not talking about saving the world all by ourselves, and I’m not talking about the rush to disaster when all others rush the other direction. I’m simply talking about doing something that needs to be done, when it needs to be done, and doing it well enough that we end up making things better, not worse, for all involved parties. I’m talking about doing the right thing, serving our community doing things that others will not or cannot do.

The belief I’ve just stated, however, was modified on Sunday, the day after our training burn and all that hard work. I got a phone call from my daughter, relating something that happened between my son-in-law (a firefighter) and his son, Austin.

Austin was at the fire on Saturday, and he watched everything he could. His eyes were flashing in every direction, seeing what was going on, where the fire was, what the firefighters did to contain it, watching pump operators, watching hose line tasks, listening to the commander give instructions over the radio. He looked for his father, wanting to see what Dad was doing. When his father sat down, Austin joined him, assuming the same posture. And Austin had the biggest smile I’ve ever seen on a child’s face during that entire time.

When he got home, Austin wrote his father a letter, and drew a picture for him. The letter, transcribed exactly, read:

To Daddy,

Dear daddy I loved waching the fire. It was one of the most coolest things I ever sean. I sean a fan fall that was fun. When I get older I hope I am going to be a firefiter. Just like you.

From Austin

(transcribed with permission from Austin and his Dad)

After my son-in-law read this letter, he was quoted as saying “Aw Buddy, that’s great. Thank you. I love you, too!”

When this story was related to me, tears began to form in my eyes, and I started to understand that I just might be wrong about this entire process. These people I trained with on Saturday, they’re not probies and rookies and veterans and officers, these people are family. I don’t train with them, and go to calls with them. I work with them. I work to protect them. I work to accomplish things together that we could never finish alone. And they all do the very same for me. We nurture each other, we care for each other, we make each other better people that any of us thought we could be.

This firefighting family isn’t a replacement for my own kin. But they’re a perfect model of our families at home. We do the same things at the department as we do at home. We protect and nur
ture, we prepare, we train, we work at home just as we do with the fire department.
I realized that we say we have many reasons for being volunteer firefighters, but in the end, we do it for our families. We do this because we have a need to teach our own how important it is to do good things. We teach them that rewards aren’t always monetary, quite often, they’re heartfelt. We teach them that hard work can be its own reward. In this process, we get benefits as well. We raise children that aspire to be like us, children that are excited for what we do, even when they see how hard we work and sweat to accomplish our tasks. We’re teaching future members of society to love the work we love, and we are preparing them to replace us when we’re too old to continue the exhausting pace that firefighting demands. We’re teaching our children that success exacts a toll – exhaustion, aches, sweat, time. Success demands that we first be ready for a challenge before we can tackle that challenge. And we teach them the sweet taste of victory when we’ve done all that work. We provide them with functional families, homes with love and caring, places to be safe from the rest of the world.

As you prepare for Father’s Day on the 21st, take time to reflect on what you’ve just read, as well as the following concepts. Please note, the phrase “father figure” implies gender, but there’s no gender requirement to be a father figure.

1. If you mentor, you’re a father figure to the one benefiting from your tutelage.
2. If you lead, you’re a father figure to those you command.
3. If you’re the Fire Chief, you’re a father figure to the entire department.
4. If you have children, you’ve already met at least 2 of the previous tests.

For each of us, there’s one more benefit. Austin said it in his letter and all of our children have said the same at one time or another. We’ve already done what we’re still hoping to accomplish. In their eyes, we’re already heroes.

———————————-

Comments on this post will be read by the author. He deserves kudos.

CPR Fail – Shout out to Ambulancedriverfiles

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http://ambulancedriverfiles.blogspot.com/2009/06/cpr-u-r-doing-it-rong.html

Kelly, over at Ambulancedriverfiles, has an interesting post. Like me, he uses Sitemeter to trak how many hits he gets, how those hits get to his site, and even the search terms in google that get people to him.

He got the one that you saw up there. Look at the Google search words.

OMFG is all I can say. That’s a 911 awareness fail if I ever say one. Wow. I have written about how PR saves lives a lot. I strongly believe that the more we get the word out on how to properly use 911 (or 999 for you Limeys – HA! Limeys) the more lives will be saved.

So let his post be a rallying cry for you all to get out there and promote the proper use of 911.

Related Posts:

“Huddled Masses. Healthcare. Honor. EMS”
“The Profession that is EMS”
“Oh No You Didn’t”

Promoting my boy – Medic999

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Medic999, over at his UK EMS blog – http://medicblog999.wordpress.com/ – just put on a comment promoting a podcast he participated (It’s ok bud, promote away anytime) It’s over at www.EMSgarage.com and I thought that it deserved it’s own main post.

The podcast has some big names on it, including:

Chris Montera
Thom Dick – The guy who gave me the courage to write things about EMS and one heckova guy
Jamie Davis “The Podmedic” – www.EMSLive.com (look for my articles)
Rob Theriault
Mark Glencorse
Skip Kirkwood
Buck Feris

I Love Cracked.com – A bit of Tattoo humor

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This site is a tad, um, “peppery” but I feel comfortble reading it at work as long as nobody’s looking and I’m at the firehouse. Some of the language gets a bit rough, but everything is decidedly “PG”, other than some of the topics.

Here are Three articles on tatoos that I thought were awesome:

Tattoo locations and their meanings

If Tattoos Actually Told the Truth

I love this site. I go there almost every day. You’ll probably get hooked too, but please come back and read my blog.

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