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Coming Soon – The Law of Unintended Consequences meets the fire service

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Remember the post I put up a few days ago entitled “A Predatory Ambulance Fee”? It talked about how the Elgin, IL city council is planning to help recoup their costs for Fire and EMS services by charging for refusals.

(This is the link if you didn’t read it: “A Predatory Ambulance Fee”)

This just in:

Apparently they’re not done proposing new fees in the city. They seem to be very serious about recouping their costs and finding new ways to monetize their services. According to this article posted on Firefighter Nation, they’re planning on adding quite a few new fees to their repertoire.

Here’s the link: “Illinois Department Considers Charging Non-Residents for Fire Services” Read it and see what you think.

The article only mentions two specific fees, a $500 per hour fee for an engine response and $2200 for “a serious car accident where someone has to be transported by helicopter.” These fees are interesting enough, but the article also hints that there are further fees forthcoming.

The chief is quoted as saying that he expects most of these fees to be covered by insurance. After all, he says… that’s what insurance is for.

The chief may be very correct with that statement; insurance exists to pay for the unforeseen costs of bad things that happen to people who pay for it. Insurance companies pay these costs based upon rigid contracts they sign with their customers and charge their customers rates based upon the average risk they assume on behalf of the customer. They will only pay for what they are contractually obligated to pay for. While I have no knowledge of whether or not insurance will actually pay for the charges Elgin is proposing in practice, I’m assuming the city of Elgin doesn’t either and if they don’t seem to care whether the people they are saddling with these kinds of fees are insured for them or not, why should I?

It’s not like these insurance companies aggregate risk across all of their customers and will pass the overall cost of these fees to everyone in the area causing everyone’s insurance rates to go up, right?

Remember, I am not against fire departments, cities, and/or EMS services finding new and innovative revenue streams or ways to defray costs. The City of Elgin is not a villain here. It is very expensive to operate a service and I completely understand wanting to recoup some of those costs. These kinds of fees are somewhat the result of a rigid and over-regulated EMS payment system that chains our entire industry and squashes most hopes of innovation. I believe in EMS payment reform. In fact, I demand it.

But guys? While you’re by far not the only department in the US proposing and implementing things like this… you’re all opening Pandora’s Box. Your citizens are going to fight this, the press won’t be good, and you may end up creating more of a wave of dissatisfaction than you’re really prepared to endure. Think about Moline, IL and what they’re going through right now. Could you imagine their chances of winning their fight if they had implemented these fees?

Then again, perhaps they should implement them in Moline and let the revenue sources balance their budgets… In Moline they say they’re operating at over a $340,000 budget deficit and maybe these kinds of fees would offset that deficit enough that they could make their EMS financially viable.

Or maybe the marketplace will decide and departments that do this kind of thing will be put “out of business” (for lack of a better term) by competitive forces.

I would be willing to bet that there’s someone out there that would only charge $450 an hour for an engine response and only $2100 for a “serious car accident”. There are probably plenty of people and companies that would be happy to do fire response for profit. That’s what happens when governmental services start acting like monopolies in a capitalistic system, they get replaced by free market alternatives. Back in Ben Franklin’s day the fire service was a private endeavor that was only made public when the cost of providing protection wasn’t profitable enough to serve the ends the people wanted it to serve. Make the fire service profitable and private industry may find a way to make a solid business model out of it. Don’t believe me? Think Fed Ex and UPS versus the US Postal service.

I’m not saying it’s a good or bad thing. It’s why private industry exists. If there’s an opportunity to make money doing something, someone will step up to make money doing it. These fees, if they become lucrative, may just be the opportunity for private industry to find a business model that didn’t exist before.

I am able to understand why Elgin wants to implement these fees… but I think that this is a situation ripe for the Law of Unintended Consequences. If I could give cities proposing these kinds of fees some advice I would tell them they should find every single efficiency within their existing budgets before they set about increasing revenue through raising fees. Make no mistake, within the contemporary political climate; citizens are going to scrutinize every aspect of your budget when you start trying to get them in the wallet. You may not like what they find.

I don’t have the ultimate answer but I’m keeping an eye on this story. You should too.

Issues: I’m Scared of something, Have a Rhythm, and A New Column Up, Too.

2 comments

First off, my newest column is up over at JEMS.com – You might like it. I’m challenging the status quo. Like I do:

“EMS Provider Questions 3-Dose Nitro Rule – JEMS.com”

Did you read that and then come back? Good! But if not, I’ll link it again for you at the bottom. I’ve got a few other things that are on my mind today. Like this:

If you haven’t noticed yet, my posts are back in a rhythm.

I’m really enjoying all of the feedback and participation I’m getting on the blog since I’ve been hitting it regularly lately. I’m trying to do good, solid posts on Mondays and Wednesdays, with something on Friday to carry me through the weekend. On Tuesdays and Thursdays I plan on the occasional link love and mention of some of the other great bloggers out there. I hope y’all like the schedule and what I’ve been putting out lately.

But this week? The schedule is a tad off…

I wrote a detailed, strongly worded, journalistic, researched, and somewhat opinionated piece on a topic I care deeply about. It went long, so I broke it into two parts and planned to run it this week on Monday and Wednesday.

However, you’re probably noticing that you aren’t reading that post right now. That’s because the post scares me.

I am playing with fire with this post. Literally. It involves a burning issue that’s impacting a fire department that I am very familiar with. They, in turn, are very familiar with me. Their city council just voted to end their ambulance service in a move that they deemed purely financial. In the piece, I gave them strong advice and tough love after thoroughly exploring the issue as best as I was able.

But I’m scared to put it up here, honestly.

Any Fire-Based EMS vs. The World issue is a hot issue, fraught with peril for anyone who should so dare offer an opinion that isn’t “FIRE RULES!!! WHAT ARE THOSE IDIOTS WHO DON’T LIKE FIRE DOING!?!?!?!” I didn’t offer that opinion. While I support those firefighters and my good, long-time friends among them, I simply can’t blindly repeat that dogma. This issue is much, much more complex than that and unfortunately for my friends, that dogma isn’t going to work here. It has already failed and it will continue to fail if they continue to use it. The landscape has changed. Down is now up. Dogs and Cats are living together… Mass Hysteria! is happening and they need some new strategies.

Our friend Chief Reason wrote on the topic on his blog over at Fire Engineering and you can read his opinion on the issue I’m talking about here: “City Fires; Chief ‘retires’.  (Oh, and Art? We miss you over here at FEblogs)

Chief Reason does a good job of explaining the issue. I respect that man’s opinion a great deal and always have… and I’m not saying he’s wrong at all. I’m just saying that the argument he’s using to defend the position he’s defending is well… dated. The reality has changed as I have said and that kind of argument just isn’t going to work anymore.

Read Art’s post on the subject for more. I’ve written on it but am holding the post for a while. If anyone from Moline cares to talk about my opinion, I’d be happy to speak on it. However, I didn’t just write it for Moline. There is a much, MUCH wider issue at hand.

Here’s the deal: This thing that happened in Moline? It’s coming to your town. It’s coming to where you live and if you defend yourselves the same way I see them defending themselves, you’re probably going to lose your fight. (Not that I want them to. I support quality EMS in the City of Moline. I have a lot of friends and family that live and work there and I want the EMS there to be the absolute best it can be)

I’m going to think about posting the piece. Till then, if you care to read it before I decide, e-mail me at ProEMS1@yahoo.com or hit me up on Facebook and I’ll send it to you.

Also as I mentioned up at the top, my newest monthly column is up over at JEMS.com – Pop by and have a read. I’m challenging beliefs there, too.

“EMS Provider Questions 3-Dose Nitro Rule – JEMS.com”

GPS in the Ambulance – An overreliance on Ms. Kitty

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Actual conversation between me and my partner a few years ago right after receiving an emergency call:

Me:        “Lemme get this on the map… I think it’s South of us. Head South… Southeast! Yeah, it’s Southeast of us”

Her:       “Whattaya mean Southeast!? I don’t know directions. You’ll have to tell me Left or Right!”

Me:        < Scanning the map> “Um… Ok, we’re heading North, so make a Right up here on River Drive and head to Mulford. The street is right off of State and Mulford, one West and two South”

Her:       “It’s what?”

Me:        “Just head to State and Mulford and I’ll get ya in

Remember that? Remember those days when we used to use paper maps? I do. Man, those days were crazy… back when we had to use those archaic things, right?

Actual conversation between me and a different partner in the much more recent past while driving to an emergency call:

Me:        “Dang it! The GPS won’t get satellite signal! I can’t lock in the address”

Him:       “Where do I turn? What street is it off of?”

Me:        “Hang on, I’ll try to look up the address from my phone… Gah! Why is the connection so slow!?”

Him:       “I’m going to turn down this street… what was the address again??”

Me:        “Um… I think it was… 432 Mulberry… I think… Don’t we have a paper map in this truck???”

Him:       “I didn’t see one. Maybe I can get the address on my phone.”

Me:        “Wait, is that a cop up ahead? I think he’s at the call, drive up there.”

Cop:       “Hey! What took you guys so long!?”

Ain’t modern technology great?

It was only a few years ago that we got GPS machines in the ambulances I ran in. Previous to that we had survived off of our “Stacy Maps” which were these awesome map books designed by a local company. They weren’t sexy or technologically sufficient for the times… but they always got the job done if you knew how to use them. Sure, they were hard to read by yourself if you were the only one navigating the truck, but they worked… every time. No outside force could stop them from working. If you had one, you weren’t lost, period.

Now, with our increasing reliance on the magic voice in the GPS box (I call my GPS voice Ms. Kitty) we seem to be able to get to our calls seamlessly and smoothly… 90% of the time. There are times when the GPS doesn’t work, times when it’s just too darn slow, and times when it doesn’t have an address to lock in to. The GPS just isn’t always optimized for emergency response. I’ve found that my GPS is great when I am dispatched to 9933 Harrison St as a physical address… but not so much when I’m dispatched to “The bike path in the field behind Costco off of the side road next to the blue house”.

I remember a call I got once when I was working a relief shift at a contracted rural station. We had just cleared a call from a downtown hospital when the service got a call for a nasty auto wreck out in the country. Their dispatch asked us to respond as the third ambulance. I usually worked in the city the hospital was in so I knew how bad the regular routes were clogged with construction, being as it was summer in the Midwest. I drove and was able to use my knowledge of the city to get us around every bit of it. I took State St to Prospect, Prospect to Guilford, Guilford to Highcrest, Highcrest to Springcreek, Springcreek to Springbrook, Springbrook to Perryville, to… well, you get the idea. I was able to bob and weave through that city so much that we arrived at the scene in record time… which was just in time to be cancelled and sent back to quarters.

What I’m saying is that I knew the city so well because I had been forced to learn how to navigate it by reading paper maps. A skill that sadly, I’m afraid we’re losing as we increase our reliance on the magic directional box and the voices inside of it. GPS is a great tool, but since a huge part of our effectiveness as EMS people is actually being able to arrive at an address in a timely manner, it can’t be our only tool to find one. If you're relying on your GPS as the only tool you have to find the address of an emergency call, you're turning your GPS machine into a life-safety device. I'm sure the manufacturer will agree that It was never intended to be one of those.

My advice is to learn to love your paper maps. Read them. Study them as much as you study your medical protocols. Drive around your wider response area without turning on your GPS. Get lost in it every now and then and try to find your way around. Be sure to pay attention to the hundred blocks, the street names, and the short cuts. Don’t become clueless when Ms. Kitty takes a coffee break.

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For more of my “You Kids Get Off My Lawn!!” ramblings, you may want to check out “Those Darn Kids!”

What Does “Brotherhood” mean?

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I read an article yesterday in the Milwaukee Journal Sentinel that unfortunately, didn't surprise me all that much. It regards a professional, career firefighter who chose to opt out of his union due to his political beliefs. He's a conservative, and due to his stance on the political causes championed by the union, he's decided to take his money elsewhere and invoke a little-used "Fair Share" legal clause that allows him to drop his union membership and only pay pro-rated dues for his share of the collective bargaining. He does not pay for the union's wider political activities.

And this? Well, actually I can support it. He's voting with his feet based upon his beliefs. I respect anyone of strong conviction that truly does what they believe to be right. I like that, in fact… no matter a person's political spectrum (Well, almost no-matter their political spectrum)

I rarely talk about politics here, but this case is different. It seems this firefighter has constructed a float commemorating his brothers who died in the Sept. 11th, 2001 attacks and wants to run it in the local Racine, WI 4th of July parade.

The union thugs (Yea, I said "Union Thugs". That's what they are) have issued a fatwah barring any union firefighter from riding on or marching with the float in the parade. They won't comment further on the issue. They just don't want to support the "fair share" firefighter.

Here's the article, you should read it yourself "Firefighters' Union Throws Cold Water on 9/11 float"

As I said, I am not at all surprised by this. I'm still saddened, though. It makes me think it's time for me to pull out my favorite Paul Combs political cartoon.

Kind of says it all, doesn't it?

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Also on another note,  did you read my last monthly JEMS column on Ambulance Service Disaster preparedness? You really should:

http://www.jems.com/article/major-incidents/ems-agency-plans-natural-disasters

 

 

Blood Pressure – Vital Knowledge for EMS

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The blood pressure is one of the most ubiquitous diagnostic tools used in medicine and has a sacred role in EMS. Every EMT and Paramedic needs to be able to get an accurate blood pressure from every patient, every time. It is so widely regarded throughout medicine as a useful diagnostic tool that it’s considered to be one of the “Vital Signs” and pretty much everyone reading this has either taken someone’s blood pressure, and/or has had theirs taken many times.

Of course we know that the blood pressure is the measure of the heart’s ability to pump blood throughout the body. It’s simple, right: Cardiac Output – Vascular resistance = BP. The blood pressure is represented as a number *slash* number, or “Something *over* something” measured in “mmHg” (millimeters of mercury). These numbers represent the “Systolic” and the “Diastolic” pressures, with the Systolic blood pressure meaning the peak fluid pressure of blood flowing through the arteries at “systole”, or the heart’s peak contractile force; and the Diastolic blood pressure measuring the pressure of blood in the arteries when the heart is at “diastole”, or at rest. EMS people use the blood pressure to see how well the patient is “Perfusing” or circulating blood and the oxygen and nutrients it carries to the end tissues it supplies. “Hypotension” is too low of a blood pressure and can result in tissue damage, tissue death, and/or Shock; and “Hypertension” is too high of a blood pressure and can result in all kinds of short and long-term damage to the body, including heart disease, kidney disease, stroke, and many other chronic conditions. In EMS, we use the blood pressure as an important diagnostic tool in such things as trauma to measure blood loss, and also in medical care to determine shock or cardiac compromise.

But we all know the basics, right? Good, if you’re an EMT, you probably should know all that. However, you may not have heard these terms:

  • Pulse Pressure: The difference between the Systolic Blood Pressure and the Diastolic blood pressure. For example, a patient with a BP of 120/80 has a Pulse Pressure of 40mmhg.
  • Stroke Volume: A measure of the volume of blood ejected with each beat. (Stroke volume + Pulse rate = Cardiac Output)
  • Preload: A measurement of the pressure left in the vascular system during Diastole (Or “Left Ventricular End Diastolic Pressure” I’m just going to call it preload)
  • Afterload: The pressure that chambers of the heart must generate in order to pump blood. In the case of the Left Ventricle, it’s the pressure it must create through contraction in order to pump blood into the aorta.

(For everything else you’ve ever wanted to know about blood pressure, read this: “Overview of Blood Pressure” by John Ross)

What if there were more things that taking a patient’s blood pressure could tell you about them?

There are, of course. The blood pressure is way more useful as a diagnostic tool than most EMTs and Paramedics realize. Here are some of the things that the simple blood pressure can help you learn about your patients and the care they need:

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It can diagnose Orthostatic Hypotension

Have you ever seen a medical provider take “Orthostatic Blood Pressures?” These are taken as three consecutive blood pressure measurements taken with the patient in the Supine (laying down), Sitting upright, and Standing position. To properly perform this, have the patient lay supine for five minutes and take a baseline blood pressure measurement. Then have the patient sit upright, wait two minutes then take their blood pressure. Repeat with the patient in a standing position. If the patient gets dizzy for more than a minute with positional changes, that’s a positive sign for orthostatic hypotension, as is a drop in systolic blood pressure by 20mmhg between readings.

What does this mean?

Well, it can mean that the patient is dehydrated, is experiencing hypovolemic shock, has some type of cardiac compromise or an arrythmia, is anemic, has a problem regulating their blood pressure, has an electrolyte imbalance, and a few other conditions. It can also be caused by medications such as Beta Blockers or even Viagra. Orthostatic Hypotension is also a common cause of Syncope, or fainting. It’s an important assessment finding to record in your patient care report and to pass on to the receiving facility.

(Read More? http://www.medicinenet.com/orthostatic_hypotension/page2.htm)

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It can help diagnose a Thoracic Aneurism

The arms are the most common places where the blood pressure is measured. The blood pressure cuff aka a “Sphygmomanometer” is wrapped around the arm at the bicep and applies pressure to occlude the brachial artery. The brachial artery is supplied by the subclavian artery, of which there are the Right and the Left subclavian arteries respectively. It has been shown that there may be a normal 10 to 20mmHg difference in blood pressure between the arms in a small minority of patients. Therefore it is important to take blood pressure readings from both arms when diagnosing hypertension. It is also useful to note when there is a difference in readings above 20mmHg from one arm to another. This can be a sign of Increased intra-thoracic pressure, a Thoracic Aneurism, or something called “Subclavian Steal Syndrome”.

In a thoracic aneurism, a condition with a mortality rate reaching up to 80%, the aortic arch in the chest is compromised. This results in severe pain (usually described as “ripping” or “tearing”), hypotension, and usually death if it ruptures. As the aneurism tears, it compromises the entrance to the right subclavian artery before the left, causing the blood pressure in the right arm to drop. This is an important diagnostic tool to use in diagnosing chest pain and should be documented.

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 It can help detect increased intrathoacic pressure and other conditions

The thoracic cavity is the area commonly called the chest and is the area above the diaphragm protected by and enclosed in the rib cage. As we know, there are a lot of important things in there that humans need functioning properly in order to, you know, live. Pulsus Paradoxus is a condition where the heart’s pumping capacity is compromised by the thoracic pressure and the blood pressure rises and falls with inspiration and exhalation. The blood pressure drops (and sometimes even the radial pulse disappears) with inspiration and rises again with exhalation based upon the volume/pressure of air in the chest. The “paradox” results from the fact that you can hear cardiac beats on auscultation of (listening to) the chest, but cannot detect them with the blood pressure and/or pulse.

What does this mean?

Lots of conditions can cause Pulsus Paradoxus and roughly they can be broken down into three groups: Cardiac causes, Pulmonary Causes, and Other causes.

First, let’s give a nod to the other causes, the non-cardiac and non-pulmonary causes, which are Anaphylaptic Shock and an obstruction of the superior vena cava.

The cardiac causes can be:   (and THANK YOU Wikipedia for being smarter than me and very accessible)

  • cardiac tamponade – A “bruise” of the heart resulting in the pericardial sac filling with blood that cannot escape and compromises cardiac function. (Treated with a pericardiocentesis, which some EMS providers can do in the field. I can).
  • constrictive pericarditis – Inflammation or purulent (puss-filled) infection of the heart which compromises pumping ability.
  • pericardial effusion – Fluid around the heart
  • pulmonary embolism – A blockage in the pulmonary artery or vein
  • cardiogenic shock – Impaired pumping ability of the heart due to cardiac damage or other compromise. Commonly seen in severe myocardial infarctions. (Heart attacks)

It can also be caused by pulmonary (lung) conditions, such as a tension pnuemothorax, COPD, and sometimes in severe and acute asthma, where the patient traps so much inhaled air in the lungs that they cannot exhale the excess pressure due to the inflammation of the air passages.

When you see these signs, make sure to take multiple blood pressure measurements to trend the patient’s progression. Calculate their Pulse Pressures, as cardiac tamponade, tension pneumothorax,  and other conditions are characterized by narrowing of pulse pressure and compromised cardiac output also resulting in hypotension.

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 It can help detect a closed head injury, stroke, or Intracranial Hemorrhage (<– that’s an excellent link)

Cushing’s Triad, aka Cushing’s reflex, is a group of symptoms that has been shown to reveal increased intracranial pressure (ICP), the pressure within the cranial vault around the brain. This reflex shows three distinct signs which are predictive of Stroke (both ischemic and hemorrhagic), intracranial bleeding, head trauma, and some other conditions that raise ICP. These signs are:

  • Slowed pulse rate
  • Markedly increased systolic pressure (high BP) with widened pulse pressure, as the diastolic pressure usually stays normal, and:
  • Irregular breathing (Cheyne-Stokes pattern respirations)

Any time you suspect an injury or condition that may raise ICP, check the blood pressure and look for Cushing’s Reflex. It can help you zero in on the patient’s condition.

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Here are some tips for making sure your blood pressures count:

  • Automatic BP cuffs do an ok job of measuring the blood pressure in a routine setting, but they have weaknesses. They cannot detect pulsus paradoxus, they give wildly inaccurate readings in bradycardia (slow heart rate), and they’re very much affected by the bumps in the road felt in the back of an ambulance. TAKE AT LEAST ONE OR TWO MANUAL BLOOD PRESSURES.

 

  • Can’t hear the systolic pressure? Take a palpated blood pressure by feeling the radial pulse while you deflate the cuff. The first pulse you feel = a reasonably accurate systolic pressure.

 

  • As with a lot of diagnostic tools, the first blood pressure measurement is a spot-check. The second reading creates a trend and reveals a lot more information. Take them every 5-10 minutes on critical patients, and every 10-15 on stable ones, keep mindful of the pattern.

This is by no means an exhaustive list, but it should give you some more respect for the humble blood pressure. As always, follow your local protocols and medical orders and this article isn’t meant as medical advice. Keep learning out there.

Also, feel free to add things in the comments section. I’d love to see what I missed.

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Want to learn more stuff about stuff? Check out:

 

 

Perils of Paramedics Pursing imProper Patient Refusals

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Inspector General Faults DC Paramedic’s Response to ‘Acid Reflux’ Case

This article comes to us from JEMS.com which has a link to the full article over at The Washington Times. It’s not necessary to read both articles, but since JEMS originally called it to my attention it’s only fair to link the boys over there first. Read the full article, please… I want to see if you feel the same way about it that I do.

Ok, ya back? Good.

In this case that is very reminiscent of the case law I wrote about last year in “EMS Case Law – AMA Refusals, Death, and Documentation” – A DCFD EMS paramedic obtained a signed refusal from a patient who called 911 for chest pain. According to the < sarcasm> stellar, just friggin’ stellar < /sarcasm> journalism employed in the story by the reporter (I mean seriously, can any reporter anywhere ever write a story about EMS that doesn’t sound like a 5 year old’s understanding of Mozart?) the Evil paramedic did bad things that caused someone to die.

And, well… Here are some quotes from the piece, although I still think you should read the whole thing:

“The crew found Givens, 39, on the floor of his home after his mother called 911 — “an indication that he may have experienced something more serious than what was later described as simple acid reflux,” the report says.

Although they asked Givens multiple times whether he wanted to be taken to a hospital and he declined, the report suggests responders should have done more to persuade him to go.”

So they find some guy, a 38yo guy, a young guy who lives with his mother (maybe) laying on the floor probably being all dramatic and stuff… I’m sure he was all like “Ow. My chest hurts” and the medics were all like “Dude, we have a low index of suspicion for your condition being cardiac related due to the fact that you’re young and don’t appear to have many risk factors” n’ stuff.

Or something like that. At any rate, I’m sure they were less concerned about this guy than they would have been with say, a middle-aged male with classic STEMI (heart attack) symptoms. Yes, they signed him off AMA while telling him to take Pepto-Bismol, and yes… the article does indeed say this:

“The inspector general’s report also faults emergency workers for not recording fundamental information, such as Givens’ first name, age and medical history and interactions with his family members on a patient care report. The reports are typically passed on to hospital personnel when a patient is taken to a hospital but are considered necessary even in cases in which a patient is not taken to a hospital to provide medical and legal documentation of responder’s actions.”

But that doesn’t mean that they just plain didn’t care about the guy and were encouraging the refusal, right?

“When Givens asked one of the four emergency workers who responded if he needed to go to the hospital, the responder replied, “That’s up to you; if you want to go we will take you,” according to the report.”

Yea… I’m just going to come out and say that the only time I ever use that line is at 0330hrs when I’ve been called out for a stubbed toe in the winter time and I am actively encouraging the AMA.

But this can’t be a systemic problem with the whole administration of the DC Fire Department EMS division, can it? I mean… that’s one of the nation’s busiest fire-based EMS providers and I’m sure they care a great deal about EMS and give it the full attention it deserves.

“A 2009 investigation by The Washington Times into the training and education of the District’s paramedics found many could not pass basic written exams testing their medical knowledge or that they mishandled basic life-saving procedures during videotaped assessments.

The test results of the paramedic who treated Givens were among those criticized by experts in the report by The Times, and the lawsuit filed by the Givens family accuses the fire department of being aware of the paramedic’s “poor performance” but leaving him in the field.”

Um… but that was in 2009! And I’m sure that the DC Fire Department EMS Division has progressed greatly in improving their EMS care and service delivery, right?

DC BLS Ambulances out of service as Hot Weather Arrives

<sigh>

I will admit, there isn't enough information or proof here to make a decision on due to the *amazing* clarity of the reporting here. I'll admit that I read between the lines when I made my judgement and then pulled back from my original thoughts. Then again, it does seem like my worries about this case are correct… I don't know exactly what the truth is, but I'm guessing it's not favorable for DC Fire EMS.

Excuse me, I mean "FEMS."

<sigh>

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Have you ever read my post on the ultimate, most off-limits “no go” topic in EMS blogging? It might tick you off as well.

 

Keeping an Eye on the Sky

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If some of you out there don’t know it yet, I’m away from my home area working one of my jobs in another state. I’ve been gone for just over a month at the time I write this and I haven’t gotten my end date quite yet. I may be here a while longer.

Last night I came back into my hotel room and turned on the TV to find none other than Jim Cantore on the screen talking about my home area. Apparently, the wrath of Mother Nature isn’t limited just to other areas of the country. My area took it pretty hard last night and thank goodness there weren’t any injuries.

My girlfriend (Oh yea, I have one of those now by the way, which you would know if you followed me on Facebook or Twitter) was driving my car during the storm and just happened to drive right into the heart of the gust line, the leading edge of this monster storm. She ended up taking the brunt of it and had to leave the car and take cover in a ditch (Which by the way, is the smart thing to do) she got scraped up a little bit by flying debris and all; but thank goodness… the car is fine. (Love ya honey!)

This storm blew up quickly and just exploded out there. To my knowledge, there wasn’t a tornado formed, but the wind gusts were reported at upwards of 80mph and were forecast to hit over 100mph. The rain was torrential and the storm lasted a long time, lashing the area with high winds for quite a while. It was a bad one, but thankfully not as bad as other areas of the country have been getting. There was some damage, and my local Facebook buddies have been posting pictures of it on their accounts all morning. It could have been much worse, but it was pretty bad by itself. It certainly was a wake-up call.

Talking to my girlfriend on the phone last night after her scary ordeal she told me how she figures she was able to be caught off-guard by the storm. While she drives, she listens to MP3s rather than listening to the radio and therefore did not hear any severe weather warnings. She said that as soon as she saw how bad the storm was getting that she turned on the local radio, but by then it was too late… she had driven right into the path of the oncoming fury. A few days prior to this, I had discussed with her the possibility of employing underground storm shelters in our area and she said how she thought it was overkill. She didn’t think that we had bad enough weather in our area. I assured her we do get bad enough storms often enough, but the conversation didn’t go much further. Storm preparedness, like fire safety, is not a flashy topic. It doesn’t seem to be taken seriously until after something happens. However, as Mother Nature has proven to us this season, we need to be prepared.

The girlfriend is a smart lady, very smart actually. She’s not one to be taken off-guard by anything and can handle most anything that comes. This, however, was a surprise to her and I’m sure it surprised a lot of other people as well. It’s not that we don’t get storms like that in my area, in fact they come quite frequently, but people are still complacent about them. They just don’t think that it could ever get that bad, no matter what they see on the news happening in other areas. There are a lot of things in our society that are affected by our natural tendency to become complacent in our contemporary lifestyles. There are lots of things we just seem to forget can happen to us when we’re caught unaware by the realities of our world. Everything from storm preparedness, to fire safety, to cardiovascular health, to crime prevention, to drinking and driving, to most of the behaviors that keep EMS in business can be attributed to this fact. It’s just how we’re wired, I think.

If I can offer you all out there any advice, it would be to consistently remind yourself of the need to be aware of your surroundings. Maybe it’s the fact that as a paramedic my life is spent cleaning up the messes of the more unwary of those among us, but I tend to believe that most “accidents” can be attributed in most part to a lack of planning and situational awareness. I don’t want anyone to be afraid of living their lives, but keeping an eye on the horizon seems prudent these days. Don’t be caught off guard. I need all of my readers out there and want you to be safe.

Also, if you’re driving and you see or suspect severe weather, turn on the radio and turn off the CD or the MP3 so you can hear emergency broadcasts. It might just save your life.

Have you been to these websites yet?

As always folks, stay safe out there.

From the #WTF files – AL Fire Chief Flushes Twins down the Toilet?

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Holy crap! Read this: Odenville, AL Fire Chief Terminated  FireLawBlog.com

Did I read that correctly? Did a Fire Chief really FLUSH TWO STILLBORN TWINS DOWN A TOILET!?

No way, that's gotta be a hoax… I mean, that can't happen, right? Please tell me that nobody is that stupid. Please restore at least a little of my faith in humanity…

Nobody? <sigh>

FireLawBlog.com's story on this has a link to the St. Clair Times article on the subject, and it looks like there's a lot more to this story than has been reported. The comments on the article are pretty telling… although I still have very little idea on what actually went on here. At face value, I can't see any possible reason that this would have happened. I just don't understand. Maybe if she miscarried into the commode maybe? I suppose they *could* have missed them… right?

Eww.

Also, the former chief defended himself with this cryptic statement, which I've seen repeated three times in various articles on the story:

"There were two of us there, and we followed protocol,” Davis said. “We followed the state protocol issued by the medic who was in charge at the scene.”

Soooo… Um… The medic… issues state protocol? and he/she ordered this? Aaaannnd… I'm sorry I just don't understand the statement. Maybe it's a bad quote, I don't know.

Anyway, here's the followup story. I just thought I'd call it to your attention.

http://firelawblog.com/2011/06/alabama-fire-chief-sued-over-disposal-of-stillborn-twins/

 

 

Remembering the True Heroes – D-Day, June 6th 1944

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I plopped down on the bench seat next to the patient we had just picked up as my partner closed the door of the ambulance behind us. I’d already gone through the usual pleasantries and introductions with the guy and was making him comfortable for the trip from a small ER for to a slightly larger hospital with an ICU. The patient was sick and advanced in years. I suppose you could say that he was elderly and infirm. The years he had seen were catching up with him and he didn’t seem to think too much of it. He wasn’t very talkative to this ambulance guy who was loading him up and trying to make conversation and I tried to find something to spark it, else I respect his wishes and let him be.

I hooked his nasal cannula up to the main oxygen tank and slipped on the automatic blood pressure cuff. While doing so, I noticed an old, faded tattoo on his arm and figured out what we could talk about for the 30 minute trip to the next hospital. As I was hooking up the patches for his EKG I asked him, “So, you’re a Navy man, eh?”

He looked at me like I wasn’t worth spit and said “Naw, I wasn’t ever one of those bastards.”

I have the utmost respect for the Navy. My grandfather served aboard ship in the Pacific Theatre in WW2 and was one of the lucky and skillful ones who lived to tell about it. I still remember the stories he told, at least the ones he would talk about, and I have always held the service of He and others like him in the highest reverence. So I was taken aback by the patient who’d just derided something I happen to hold so dear.

“Really?” I asked. “I saw that tattoo on your arm and figured you might have been”.

“Son, ain’t you ever seen a Coast Guard tattoo before?” he snapped back.

Honestly, I never had. I live in the Midwest where Coasties are pretty scarce. I’ve only rarely chanced to meet someone who is actually in, or had been in the Coast Guard. His tattoo was pretty new to me and I explained my ignorance to him. He wasn’t offended. He began to open up and we talked the whole rest of the trip to the ICU. He explained his aversion to the Navy by telling me this:

“I was there when they stormed the beach at Normandy and I tried my damndest to rescue the men those Navy guys were dropping in the water. The guys drivin’ the landing craft were opening the gates too far away from shore and making those poor soldiers drop into water too deep for them to swim. Lots of men drowned under the weight of the packs they were wearing without firing a shot. We tried to rescue them, pulled as many as we could into our boats as they were shooting at us. I couldn’t believe that the Navy would do that. I just can’t believe it.”

He continued telling me about his service in WW2 and at D-Day as I sat there, spellbound by his stories. I was in awe of him and what he had done. I was humbled to be in his presence and was enthralled by what he was telling me. He told me stories of the invasion the likes of which I’ve never read about nor heard. I learned more history of our country and the service of the men who defended it in those thirty minutes than I ever could in a history book.

I was humbled. I was honored to be in this man’s presence. I couldn’t believe my luck to get a chance to sit and talk one on one with a living piece of history. What a man he was. I had never heard WW2 stories from the perspective of the Coast Guard and I am so thankful I had the opportunity to hear his stories.

Before I knew it, we had arrived at the destination hospital and I realized I hadn’t done any of the normal things I do on transfers. I hadn’t gotten signatures, I hadn’t written down the vitals more than once, and I was way behind on paperwork as it was. I didn’t care. I had listened to the patient’s stories the whole time and I figure he would have told me had something been wrong. I got the signature and my partner and I unloaded him from the ambulance. We continued talking as we wheeled him up to the floor. He was friendly now and very talkative and I was sad that the transport hadn’t taken longer. When we got him to his room and transferred him to his new bed, the ICU nurse came in to take report. I gave it, there had been no change in his condition from one place to the other and the only thing I did was tell the nurse that the patient was a national hero. It’s not every day that someone from my generation gets to meet and talk to a living part of history, a true national hero the likes of which I could never be.

I never got a chance to talk to the patient again, but I know he’s going to be just fine, regardless of what happens. Men like him take their challenges in stride and overcome them. That’s what being a hero means.

I wrote this on the anniversary of the D-Day invasion June 6th 2011. On that day, 67 years ago, our nation proved we had what it took to overcome the looming darkness and fight the good fight. We still have that resolve within our nation and the men and women of our military are out there proving it every day. Thank you, all.

Here’s an Excerpt from Ronald Regan’s speech given on the 40th Anniversary of the invasion:

"Forty summers have passed since the battle that you fought here. You were young the day you took these cliffs; some of you were hardly more than boys, with the deepest joys of life before you. Yet, you risked everything here. Why? Why did you do it? What impelled you to put aside the instinct for self-preservation and risk your lives to take these cliffs? What inspired all the men of the armies that met here? We look at you, and somehow we know the answer. It was faith and belief; it was loyalty and love.

The men of Normandy had faith that what they were doing was right, faith that they fought for all humanity, faith that a just God would grant them mercy on this beachhead or on the next. It was the deep knowledge–and pray God we have not lost it–that there is a profound, moral difference between the use of force for liberation and the use of force for conquest. You were here to liberate, not to conquer, and so you and those others did not doubt your cause. And you were right not to doubt.

You all knew that some things are worth dying for. One's country is worth dying for, and democracy is worth dying for, because it's the most deeply honorable form of government ever devised by man. All of you loved liberty. All of you were willing to fight tyranny, and you knew the people of your countries were behind you."
"Today, as 40 years ago, our armies are here for only one purpose–to protect and defend democracy. The only territories we hold are memorials like this one and graveyards where our heroes rest."

(Posted from: http://chatterboxchronicles.blogspot.com/2008/06/ronald-reagans-speech-at-normandy.html)

Well said, Mr. President.

Wake Up! You may have a call…

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Every so often the discussion of the most healthy and appropriate way to wake a sleeping firefighter or EMS person from their slumber in order to alert them to the presence of a call for service crops up in the national discourse. Some believe that soft, gradiated lighting combined with a soothing tone and soft-voices is best for the long-term cardiovascular health of EMTs, Firefighters, and Paramedics. They say that a quick wake up to a jarring alarm tone is unhealthy and can cause long-term damage through a rapid increase in heart-rate and blood pressure.

I think it's BS, actually. I can't seem to get up without the assistance of Gabrial's trumpet, a car battery, and some alligator clips… and even then, I have woken up more than once in the middle of a call, coming to fully-realized alertness in the act of performing CPR or decompressing someone's chest. I think that that's way more startling. Also, our night dispatcher has a voice that would be very well suited to that of a 900-number call-taker and isn't the kind of voice that tends to make a guy want to get *out* of bed. ("Tell me more about the fire, Dave!")

While searching the world's most accurate source of information, the internet, I came across this invention. I love it. I may try and buy the rights to it and sell it to ambulance agencies such as mine.

Here, see for yourself!

In addition, I think this would be an awesome way to get the crews to do their shift chores. The supervisor of the day would keep the machines on until the garbage cans were emptied, the floors were mopped, the toilets were clean, and the training was trained.

I think it's a potential gold mine.

Dreamland Paramedics…

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So there I was, on shift and driving around in what we call our Interceptor vehicle. It’s a marked SUV outfitted with lights and sirens that carries a full compliment of ALS gear. We use it to quick-respond to 911 calls in our own jurisdiction and to intercept BLS ambulances with a single paramedic. It’s a cool ride and I was driving it around what looked like our town when a very cool lightening storm rolled in. Then a blizzard started up, and then it was sunny when I pulled into a parking lot of… a building I didn’t recognize. I think it was another ambulance station whose members were working on a male patient who was lying unresponsive in front of their front door… I parked, got out, and walked up to them. Their uniforms were white shirts, badges, with navy-style epaulets on their shoulders. They looked nice.

This alien ambulance crew said they had the situation under control, and even though I thought this was odd… since I was in our 911 territory, I didn’t argue… I did, however go in the building to find their commanding officer, whom they had said was inside. Turns out, their ambulance station was this awesome night club complete with a stage, people dancing, and a good-looking crowd. I found the ambulance manager at the bar and asked him what was going on… He started to run away but motioned for me to follow. I ran after him, chasing him around the building, which turned out to be a huge place containing staircases, long hallways, and some epic leaps across chasms. There was even a part where we ran up a wall, Spider-Man style, where I had to grab on to steel cables and slide down them to get back to the floor. If I were really asked, I’d say the building looked… um… kind of like the Baltimore Convention Center where they hold EMS Today. I never caught up to the guy… in fact, I never went back to my vehicle because it turned out that I was actually in my old high school, I found some old friends I hadn’t seen in a while and we threw a party. We had a great time with lots of catching up, back-slappin’, laughing, and carrying-on. Then… and this is awesome, a bunch of people, a veritable parade of people I have had disagreements with over the years came walking in the room and I told them off quite eloquently. They all agreed they were wrong quite readily and invited a team of British Rugby players into the party who brought a keg of this really good beer. I had two or three glasses of the stuff. After that, I walked out of my high school and all the way to my childhood home where I could see my first cat, Katchoo, through the window as I was walking up the driveway.

And then… Doooooooo Doooooooo… this loud noise broke in to my dream from somewhere… I recognized it as a call and thought to myself… “I can’t go on a call! I’ve been drinking! Good thing I’m off-duty”.

But of course, I wasn’t off-duty. I was at work, and I woke up in my bunk-room to our dispatcher squawking about some lady somewhere with some pain in her belly. I stumbled to my clothing, still not fully realizing that I had been dreaming a minute before I was so rudely ripped from my slumber, and got dressed to groggily stumble out into the early-morning light.

I suppose at this point I should explain that this was a dream I was having while sleeping on-duty from about 2 through 3am this very shift. The dream colored the whole call for me. I must have been sleeping very soundly because while I’ve only gotten like 3 hours of sleep this shift, I feel fully rested and am writing this post at 0530 rather than attempting a triumphant return to my snug, warm bunk. I love having dreams like that… when I’m home in my own bed without the possibility of the radio waking me up. Dreams like that when I’m working tend to bleed into my reality when I’ve been ripped away from them to respond to a call. Sometimes like today, it’s no big deal other than the momentary thought that I’d made a HUGE error and quaffed some ETOH while on-duty (which I never have and never will). Other times, like when you’re having a nightmare about the Zombie Apocalypse and you get called to work a code in the middle of your epic chainsaw-intensive last-stand, the waking-from-dream thing can be detrimental. Ever had a dream about being attacked by zombie clowns and then wake up to work a code in a circus-tent? Neither have I… but it could happen.

Is this an interesting EMS post? No, not hardly. But for those of us that work our rotating 24 hour shifts and live, eat, sleep, and spend generally more than a third of our lives at work, it’s just one of the myriad things we find out about what this shift pattern and this job do to a person. Is it an occupational… hazard? I don’t know. I do know that it’s one of those odd things about working EMS that you’ll rarely find in other professions. I mean, how many times has your local hedge-fund manager had to wake up to manage some hedges and/or funds in the middle of dreaming about whatever it is they dream about?

I’d love to hear some of your stories on the same thing. I’m sure they’re out there.

Oh, and good morning everyone!

Wheel of the Regulars: Turn Turn Turn

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“Howdy April! “

“Hi Chris”

“I gotta ask ya… How did I look in my underwear tonight? I wore a special pair just for you”

“Um… What?? What do you mean?”

“Well, you always seem to call me to come over here just after I’ve gotten into bed and right as I’m going to sleep. I figured you probably have a camera in my bunk room at the station or something”

“Uhhhh…”

“I wore the pink ones. They’re special. Just for you.”

This conversation pretty much actually happened the other night. No, her name wasn’t “April” (because I’ve changed the name) and I wasn’t actually wearing pink underoos (they were purple) but the sentiment was there just the same. Even in my relatively small jurisdiction we have our share of “frequent fliers”, the regular patients who call 911 all the time and seem to make up an extremely disproportionate number of our annual calls for service. They’re our regulars. We know their addresses by heart and cringe every time we hear them come over the radio. Sometimes the regulars are sweet people, nice folks in every way who call us for legitimate reasons… other times; they’re not.

Regardless, the regulars are fixtures at every single EMS station I’ve ever been to. Every service has their share and every service knows them by heart. We get to know them, and they get to know the crews as well as drug seekers get to know the local ER docs. Sometimes they even get to know our shift schedules and only call on days where they like the EMTs that are working. Sometimes they just don’t care and call when they’re lonely, or when their scalp is itchy, or when their feet are dry, or when they’re sure the kid down the hall is up to no good and they know the cops will come when they call for an ambulance… etcetera.

Sure, I could be a good little EMS blogger and give you a bunch of useful strategies on how to positively affect the lives of these patients and offer them resources on how to more constructively manage their healthcare/loneliness/insanity needs… but not tonight. Tonight is the second night of an unscheduled 48hr shift and I know… I JUST KNOW that the camera in my bunk room is very much functional and someone is going to see my polka-dot underwear and call for me just as my head hits the pillow.

So tonight I’m going to tell you about my new idea for a game we can start to play here at the unnamed ambulance service where I work.

I call it, the “Wheel of the Regulars”

I plan on making a “Wheel of Fortune” style game board complete with a rotating wheel made out of plywood. I will put a spinner on it and divide it up into sections. In each section, I plan on putting the initials of our most prolific EMS regulars… the ones who we are almost guaranteed to see multiple times in one week. I’ll make it so that the wheel can be spun manually, and will eventually stop with an indicator showing the initials of one of the regulars.

Each morning at Start of Shift, I plan to have each crew-member take a turn spinning the wheel. That will be their bet for the day… if the regular whose initials they have randomly chosen through their spin calls 911 during the shift, they will win a prize. Their bets can be hedged by the EMT estimating the time the patient will call down to the minute, and the employee who gets closest to the time the regular patient actually calls will win an additional prize. I have a feeling that we can get a pretty good pool going with this and that it will be loads more fun than the run-of-the-mill sports pools that go around this place. I figure that if the game gets big I can make a lucrative side business selling the game board and the system for playing the game.

Maybe I ought to sell this idea to the people who brought out the EMS Monopoly game?

Nobody has found a really effective way to deal with regular EMS callers yet (Could I call them “Prolific Patrons”?) because the problem is as multifaceted as it is expansive. Sure, there are tools out there for our use, but none of them are very effective.

And until we find a way to fix the problem, we might as well have some fun with it. I even tried to come up with a song to sing while the wheel was spinning, but all I could think of was this:

 

Have a good night, everyone!

Thinking about the ones that got away… at Midnight on a Wednesday

2 comments

A conversation I had tonight with a very good friend of mine made me think of two older posts that you may not have read. They’re… well they’re very personal posts, but I still read them from time to time when I need to put stuff in my head other than the crap that usually floats around in there these days. Replacing over-thought-about current sadness with past sadness? Who knows if that’s healthy, but sometimes it just has to happen.

Anyway, these two posts are worth a read I think, if you don’t mind an old medic rambling about people he didn’t save in years past.

Thanks, friend. I needed to think about these things tonight.

My first… – My very first cardiac arrest patient

In an Instant – A perspective on a tragic death of a young person after years on the street

Maybe I’ll elaborate on these posts tomorrow… tonight’s not the night for it. I’m on duty and the bunk is calling. Who knew that I’d be shaped so much by my career? It is nights like these where I’m sure that I’m motivated to be a paramedic by things way more important than money… Not that I’ve ever been not sure of that fact… and not that there’s ever really been enough money to convince me otherwise.

Anyway, enjoy the above links. They’re in my brain tonight. I hope you like them.

Remebering My Father, Chief Richard A. Kaiser

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I was walking out of a nursing home last night after a simple transport when my brother sent me a text. We talk fairly often; my brother and I, so this wasn’t very significant… except for this text said “11 years today, RIP Richard Kaiser.”

And I hadn’t remembered.

Has it really been 11 years? Did my father, Chief Richard Kaiser really pass away 11 years ago? 11 years? Eleven? Years? Has it been that long?

My dad passed away in his sleep, the cause of death being listed as cardiac arrest of an unknown cause. He probably was a victim of Sudden Cardiac Arrest (SCA), possibly precipitated by a heart attack (MI) that he either wasn’t aware he was having, or didn’t report that he was having. My educated guess is that my father ignored chest pain. If I had to guess about my father, the proud, healthy and vigorous man that he was, I would say that he probably felt some chest pain and ignored the symptoms. I’d guess that he believed, as so many of my patients through the years have believed, that his body wasn’t telling him anything important when he chose to go to bed and see how he felt in the morning. I’d guess that he had been experiencing the pain in his chest all day and didn’t choose to do anything about it.

My father was a volunteer Fire Chief in the small town I grew up in for well over a decade. The department and the community there still benefit greatly from his legacy. He owned the hardware store in town, was the president of the town’s small water company, and was the general fix-it man for many of our community members when they needed something done. He was always willing to help out anyone in need and was a genuine example of a genuinely good man. I benefit greatly from having his example to lead me in my own life and I am blessed to have had him for the twenty years that I did. I will always be thankful for his legacy and the path he left me to follow.

I’m a career paramedic and firefighter and I would say that it is probably him that got me interested in the Fire Service, which blossomed into my love of the Emergency Medical Services. Without his lead, I don’t know if I would have gravitated to the ambulance game. Perhaps my bank account would have benefited more so if I had chosen to adopt his entrepreneurial spirit, or even maybe his MacGyver-Like ability to look at something and make it fixed… but I took on his love of helping people. In fact, as his legacy I’ve tried to impart in the kid that I consider to be my own son that “Our family helps people”… and a lot of that comes from my dad.

After he died, I lead an unsuccessful attempt to place AEDs throughout the part of the county where we lived. The area is very rural. In fact, the town I grew up in, Edgington, IL, is an unincorporated bump-on-the-map surrounded by vast amounts of corn and cows. There isn’t even a post-office. The ambulance that responded was actually the first ambulance I ever ran a call in, and it came from 13 miles away staffed with EMT-Basics. An EMT did respond direct to the scene from her house and began CPR, but she wasn’t equipped with a defibrillator… and ALS care was coming from the city 30 miles away. I was an EMT then but I wasn’t home.

Needless to say, when someone drops dead out in that area, they tend to stay that way.

Since my father passed away at age 53, most probably from ignoring pain in his chest, I have been hyper-vigilant on diagnosing and treating heart attacks and chest pain. As a paramedic, my number one pet-peeve is patients who ignore the symptoms of a heart attack and don’t call 911. Trying to “Tough it out” cost me my father. It cost my father his life, and I have got to tell you… there are times in my life since where I really have wished I had him around to talk to. I have tried to stop questioning how different my life would have turned out had my father simply chosen to call 911 and get his symptoms checked out. I have come to terms with the fact that it was his time and that we can’t second-guess or play “what-if”. I’ve even reconciled my feelings that I can’t always be there for everyone all the time, no matter how much I may have wanted to be.

But people who ignore chest pain and other serious medical symptoms simply because they believe they’re tough or that it can’t be happening to them still bug me. My ambulance partners will tell you, I give these people “the speech” where I expound upon the fact that they should always call 911 for chest pain. Sometimes I even get through to them.

In remembrance of my father, Chief Richard A. Kaiser of the Andalusia/Edgington Volunteer Fire Protection District, I am asking each and every one of my readers to do me a favor. Please spend some time evangelizing to your friends, family, and other loved ones that they should never ignore chest pain or other symptoms of a heart attack. Tell them to learn the symptoms and make the call to 911 when they have them. You do the same for yourself. Don’t try to tough it out or do anything stupid like that…

Because I miss my dad.

Call 911 for chest pain. Just FREAKING do it.

If you’d like to share something on your Facebook pages, twitter accounts, or print something out and pass it to your friends, please click on this link: “Heart Attack? Call 911 – Don’t Just Burp” It’s a piece where I write about the same topic… just without this level of emotion behind it. I’d like that piece to go as far around as it can go. If my father’s legacy can save any more lives, this is one of those ways.

Rest in Piece Dad, I love you. Thanks to you all in advance for helping me spread the word.

Does How Your Brain Works Affect Your Patient Care?

8 comments

Hey everyone, before you read the post below, watch this video. This is part of a test:

Now, after you have watched the above video and reacted to it in some way, read the following humorous statement:

“Some helium floats into a bar. The bartender says “We don’t serve noble gasses here!” The helium doesn’t react.”

(Ok, if you’re not a nerd.. The noble gasses (of which helium is one of) are non-reactive. Ha!)

Which one of those two things made you laugh harder, if at all? Did you have a positive or negative reaction to either of them? Both?

The reason I ask this, is because I told my partner that joke about the helium today. His reaction: “Wow… All that knowledge and you still can’t tile your bathroom floor.” He came to EMS after being a contractor and working in the trades. You know, doing stuff that you have to do with your hands. I did too, honestly, since I pretty much grew up on a farm with a father who owned a hardware store. So you’d think I’d be handier than I actually am. I can fix things, sure… but I certainly couldn’t build a house. That’s just not how my brain works.

Years ago, while working in an emergency room I overheard two physicians having a discussion about another ER physician who was very popular with his coworkers and patients. This doctor was friendly, jovial, kind, and nice. I liked him quite a bit and was a little weary of the other two docs talking about him. They talked about how nice this other doctor was to all of his patients and how they wished they could have him follow them around to all of their own patients and be the “nice” doctor who made their patients feel better while they attended simply to the cold, hard realities of their patient’s medical needs. Their solution was that a happy medium could not be reached, and that a healthcare provider was either “too nice and incompetent” or “competent, but a jerk”.

And today, after my coworker brought up the severe need for a new tile floor in my bathroom, I thought back to that conversation. He and I are both paramedics. While I’m more experienced and have been a paramedic for more than a decade longer than he, He and I both take care of the same types of patients with the same types of complaints and make similar results. We follow the same standing medical orders and work under the same medical director in the same ambulances. However, since his brain works so very differently than does mine, how can we possibly achieve the same results?

People choose their physicians based upon their personalities as much as they do anything. They want to develop trust in their doctor, and the interpersonal relationship between doctor and patient on outcomes has been widely speculated upon and researched. I wonder if the same phenomenon exists within EMS. Does the way our personalities, experiences, strengths, weaknesses, and other traits affect our patient outcomes? If my brain is wired so very differently from my partners, how does that affect his patients’ care over my own?

I don’t have the answer to the questions I’ve asked here, but I’ve become pretty curious about this over the last hour or so. To help answer the question of what personality type you think makes the best type of paramedic or EMT, I ask you to write your opinion in the comment section below. I think that we might get some pretty darn interesting answers. 

Be sure to put which humorous thing you most enjoyed above somewhere in the comment.

(Oh, and so two Atoms were walking down the street. One said “Oh no! I’ve lost an electron!” to which the other replies “Are you positive??”)

 (Also, my friend with the Ph D in chemistry said that the helium joke was “A real ARGON-er” – Get it? Ha! Nerd humor is nerdy)

I am not immune

14 comments

I’m going to make an announcement:

I am not immune to the things that I thought I was immune to.

You see folks, I am human, and as a human I am fallible, faulty, and flawed… Just like everyone else. I have emotions, thoughts, feelings, vibes, good stuff, and bad stuff that I carry with me inside this noisy brain of mine. I am not immune to the events that affect my psyche, nor am I immune to carrying the baggage that I obtain or the sadness that splashes on to me in my daily travels.

Of course you know that, right? Because for the longest time, I sure didn’t seem to.

I’m a long-time full-time professional EMS person and as such, I thought I was immune to so much of the stuff that I see on the streets every day. I’ve always said that I will jump right in and work in whatever conditions the job and my life seems to throw at me. I just tried never to get any of it on me personally. Death, destruction, abuse, trauma, pain, sadness, loss, grief… all that stuff seems both very real and yet still surreal to me.  I thought that I could bear witness to unfathomable human tragedy on a daily basis without any problem. For many years I still seemed to myself to be able to function normally. I thought I was ok with all of this.

And no… no I wasn’t that’s abundantly clear to me now.

You may have noticed that the blog’s been silent lately, and well… that’s for personal reasons. If you’ve been following me on Twitter and Facebook you probably know why I’ve been silent, but on the blog here I’m just going to say that I’ve had quite the personal upheaval. This, combined with a huge change at work has left me little time to sit and think about writing. It’s not that I didn’t want to write, because I truly love this blog and all of the fantastic people it has brought into my life. I just didn’t want to write crappy or say something I’d regret… so I remained largely silent on here.

I have, however, learned some things and have some things to say:

First of all, to my guys at the Rescue Squad: You are more than my coworkers, you are my brothers. Thank you for everything you’ve done for me. I wouldn’t have gotten through this without you. Family doesn’t begin to describe it. Thank you.

Second of all, to my local friends and Family: Ditto the above. I’ve gotten the chance recently to reintroduce myself to all of my old friends. I’ve missed you guys. Thanks for being you and thanks for being there for me.

And Third, to my blog followers, fans, and interweb friends:

I chanced to look at some of the facebook profiles of the people I’ve been talking to online lately. It’s amazing to me how many mutual friends I have with people I may have never met in person or have only met a few times. The names I see out there on the web are common names in my daily life. Since I started this little place on the interwebs the relationships I’ve been able to make with hundreds if not thousands of fantastic EMS people are amazing. You’ve all been there for me as well and I am literally so appreciative of it. You’ve rejuvenated my EMS career and shown me that there is indeed a future for us all in this business. I can’t tell you how much I appreciate it… it’s amazing.

It’s too common for us EMS people to ignore the crap in our own lives and simply drive on towards the next call. We shake off whatever is going on in our personal lives, shake off the sadness and grief that splashes onto us from the streets, and drive on like nothing has happened. We are mission-focused and are confident in our abilities and our immunity. I sure was. I ignored the bad stuff in my own life and focused on my responsibilities. Just like I would have gone on to the next job after a tragic call, I ignored a lot of things and kept my eyes forward. All EMS people tend to do that… we probably have to. The thick shells we develop are most probably a defense mechanism. Personally, psychologically, and physically we ignore what we need and focus on meeting the needs others place upon us. The long hours, the hard calls, the low pay… they do take a toll on us and we have to do more for our own well being than simply paying it lip service. None of us are immune. All of us are human.

It is shocking to me when I look around me at my EMS friends and coworkers and see how much strain they place upon themselves and yet are still able to take the next call. Nobody I know in EMS takes care of themselves like they should. All of them ignore their own well-being. I did that too, and even when I say that I’m going to focus in on taking care of me for a while, I feel selfish.

Well take it from me, you’re not selfish for putting your own needs first every now and then. It will make you a better person, and a better provider. If I could do things over again, I would have met some of my own needs and I bet that things might have changed for me… but I didn’t, and I can’t… and that’s ok. We all have new beginnings in our lives and this is my opportunity to do just that.

To my EMS people out there: Evaluate yourselves right now. Refocus on what’s truly important… don’t play SuperMedic because you’re just as human as I am. I also am issuing a challenge to everyone out there: Just as my coworkers became my surrogate family after my issues and watched me to make sure that I was ok, you all have to do that for your coworkers and friends as well. We depend on you, you should depend on us too.

Stay safe out there.

Those Darn Kids!

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These darn kids and their new-fangled toys!

Hey, at least I aint @FossilMedic 's Age yet.

Call me old fashioned if you want to, but allow me to hike my EMS pants way up higher than my belly button and talk in my Old Grizzled Medic ™ voice for a second here. You see, the kids these days are doing something that just tans my hide. What, with their iPhones, and their iPods, and their iPads, and me with my iGlasses and the Etch-a-Sketch… Confound it! I just don’t understand.

You see, Youngins… back in my day we didn’t have all of these fancy techno-toys that we do now. When it came to running on the ambulance, we made do with what we had and that was the way we liked it. What, with all of the trudging 20 miles to work in the feet of snow uphill with the both ways and whatnot we earned our measly pittances and then trudged back home to our coal-heated shacks to jitterbug away the three hours we got off of work in between our 120 hour shifts. We didn’t need all the pansy stuff you enjoy now.

We did our medical care to the best of our abilities then. We actually had to LIFT our patients into the ambulances on the cot, rather than having the little button lift 700lbs with one finger. We had to look at actual paper maps to find addresses, rather than having the nice lady in the GPS tell us where to go. Heck, we even had to write paper reports on our EMS calls BY HAND USING A PEN.

Paper reports written by hand do one thing and only one thing very well. They suck. They are simply awesome at sucking. They stink on ice. They are medieval torture devices left over from the Monty Python version of the Spanish Inquisition and honestly, the day we switched over to computerized reporting I stabbed a wooden stake through a stack of the dreaded Illinois “Bubble Sheet” EMS report forms. Then I poured gasoline on them, turned around and flicked a match behind my back as I walked away in slow motion without looking back at the explosion and flames. I was wearing sunglasses. It was epic.

It was Just Like This! Only with more geekery and no little girl and I was shirtless...

Paper reports could be documented at the patient’s side but it just always seemed so darn inconvenient to do so. I did it occasionally during long transports, or when we were running back-to-back calls and I wanted to jot down the high-points of each call on the report form so I could accurately remember them when I got the chance to catch up on my paperwork. It wasn’t uncommon to be “down” four or five reports in those days because we were just so dad-gum busy and the reports took so blasted long to `complete. A stack of those paper reports could give you writers’ cramp for days. Especially the Illinois “Bubble Sheet” forms which I used for years, they were awful monstrosities constructed to worship the demon “ScAnTr0nn” who mandated that little bubbles be filled out perfectly for every name, address, and number you scrawled on the form. Those evil little dots cost me hours of my life, a good amount of my hair, and most of my sanity. After using the awful bubble sheets for years, I switched systems to a place that utilized a somewhat less-evil paper report form, and then back to a place that still used the hated bubble sheets, and then Huzzah! To a place that had computers.

Although I must admit that the hand-strength I developed from writing those awful things made my one-handed beer can crushing trick a hit at parties.

The first report I wrote on a computer was a simple little form written on a then state of the art laptop that weighed approximately 17523lbs. It took forever to load, locked up and lost reports frequently, and was an absolute gift from God. Then, the regional EMS system stepped in and put computers in the EMS report rooms at the hospitals because nobody could ever figure out how to hook up their ambulance laptops to the ancient dot-matrix printers they’d provided for us. Those programs were sweet! I hate switching my hand between a mouse and a keyboard 15 times per second to enter data and the reports we used on the desktop were forms I could simply use the keyboard with the whole time. I actually typed faster than the program could keep up and knew just how many times I had to tab through a list to mark the correct spot on the form without seeing it on the screen. I’d end up having the report typed out a few seconds before the machine caught up and put the words on the screen. It. Was. Awesome.

Still, those reports were something that could only be done away from the patient’s side. We all had note pads to jot down info we wanted to put on the report while we were treating the patient and we took those notes to the computer to enter into the report. Nowadays, them kids with their fancy technology have Toughbooks with touch-screens that they use to write their EMS reports and since their invention, I’ve noticed a trend.

It first started when I noticed my medic protégé Chad had a habit of bringing the toughbook in with him to emergency calls. He’d grab the jump kit, the o2 bag, and the computer. Then, while he was interviewing and assessing the patient, he’d be starting their report.

This dismayed me. Again, call me a crazy old coot and an old-fogey… but I believe that we should not only focus 100% on the events of the call and upon what the patient is telling us, but also that we should give the appearance that we are doing so. You just can’t make me believe that a patient is going to feel that we are listening to that which ails them and are paying attention to their needs when we have our nose in a lap-top. Sure, it may save time on the overall reporting process by allowing the EMT to get an early start on the documentation, but it also ends up taking more time on scene to wait for the computer to enter in information. I also think that it takes away the EMTs ability to fully observe everything that is going on with the patient and the scene around them. It robs one of their situational awareness and of the nuances of the patient assessment.

That, and it’s just plain rude.

It bothers me enough that I launched a whole ridicule-based diatribe against my young protégé and shamed him into no longer bringing the computer into calls with him. I have no problem if he begins the report at the patient’s side during transport as long as he has completed everything that needs to be done and he makes sure to monitor the patient thoroughly. That’s cool, I guess. I am glad that he won’t have to suffer the pain of hand-written EMS reporting. That’s a cross us Grizzled Old Medics™ bore for you with honor.

You’re welcome. Now get off my lawn, and STOP USING THE COMPUTER IN FRONT OF THE PATIENT!!

A Late-Night Rant about Petty Politics in EMS

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I had to think about a Facebook comment that I just posted on my personal Facebook page. Admittedly, I’m pretty angry right now and I probably shouldn’t be writing. It’s been a long night, you see… and I’ve had it up to my eyeballs with what I’m angry at.

However, this blog is my therapy and I can use it to get some stuff off of my chest whenever I see fit, right? Good, then here goes.

Tonight I’m going to forget that my computer has been acting up on me and has lost two 1000word-plus articles that I was lining up for the end of the week. I’m not even going to mention that I’m behind on a lot of projects because I’ve been overwhelmed with work. I’m not even going to talk about how the workload that I’ve let pile up has been making the blog suffer… Nope. I’m going to jump to the front of the line and bring that Facebook comment right here, to the front of this blog page where a few thousand EMTs and Medics might read it this month.

“Revenue Preservation, Area Preservation, Ego Preservation, and Political Capital Preservation” – These things are the top priorities of some EMS agencies I’ve dealt with over the years. Patient care is on the list, but its way down on the bottom of these agencies’ priorities. Some agencies have their priorities straight, but more it’s more common than I’d like to admit that EMS agencies have those four things at the beginning of this paragraph firmly implanted into their unwritten mission statements.  

I’ve written at length about EMS politics and how I hate them. For example:

-          Is What You Do “The Best You Can Do”

-          Volunteer Fire/EMS – Taking the High Road and Letting Go

-          Two Cases, One Letter: From One Paramedic’s Struggles, Change Can Come

-          Cat Puke Chicken

-          EMS 2.0, Bernoulli, Fluid Dynamics, and Changing the World

-          And Much, Much more…

And tonight, again, I’ve seen yet another example of the worst kind of EMS politics. I’ve seen these situations countless times before and I’ll see them countless times again, I’m afraid. People who don’t put the patient first have missed the whole point to this EMS thing. We’re here for the patient. We’re here for the citizens. There is a selfless aspect to EMS that must be respected in the preservation of the greater good. To miss that for almost any reason is to disrespect not only the foundation that EMS was built upon, but also the foundation of the entire healthcare system.

“First, Do No Harm”

Yea, that’s the first pledge of the Hippocratic Oath, the same one that Physicians take when they become doctors. EMS people are an off-shoot of physicians and we should follow those four words up there as much as they have to. Using the citizens of your jurisdiction as pawns in a political game is to violate those most sacred of oaths. EMS people tend to feud for the flimsiest of forgettable reasons. These feuds escalate unchecked for years until every action taking by the opposing party seems only to reinforce the perceived validity of the petty feud, even when the original actions or inactions that caused the feud were lost to history or died with the people who started the feud to begin with. Often, neighboring squads hate each other for no reason that they can remember. Factions within a single EMS agency may feud internally for no good reason whatsoever. These things escalate and escalate until patients are harmed by them… for no reason at all.

And if there ever has been a reason to harm a patient for a petty feud between services, between cliques, or between individuals, I’ve yet to hear it. In my opinion, using a patient as a pawn in a political game is the worst kind of offense.

These petty EMS politics, these laughable feuds, and the little kingdoms must have the light shown upon them. As I said in my probably politically incorrect Facebook post:

“I don’t like it when Petty People play petty politics with peoples’ lives. Really, people die from the kind of stuff I’m angry at without ever knowing that they were pawns in a political game. EMS politics must be exposed to the light so that the people that play them can be scattered like the cockroaches they are.”

Do you see anything that I’m going to be in trouble for tomorrow when people read that post? Remember, that’s on my personal account… not the blog account. Yes, I do take personal responsibility for everything I say on this blog page or in any of my public speaking or writing for that matter, but there’s a chance that people I know and may or may not have been talking about will read that tomorrow. My guess is that I will be the bad guy for saying it.

And frankly, I don’t care.

As I said in the post that I linked to above, Volunteer Fire/EMS – Taking the High Road and Letting Go – I am willing to bury each and every hatchet I do now hold or have ever held and solemnly pledge to conduct myself in friendship, mutual understanding, and for the good of the ideals in which we all should share. My guess is that there are people out there tonight who should do exactly the same. Don’t let petty politics harm those whom we’re pledged to serve. It’s not about us. It’s about them. It’s about our ideals.
It’s bigger than us. We are more than the sum of our parts. Don’t forget that.

I know that this hasn’t been the most polished piece I’ve ever posted up here, but everything I’ve said I believe. That’s why I’m a blogger. It’s why I’m a paramedic as well. Thanks for letting me rant.

The EMT Oath as adopted by the NAMET

EMTs have an Oath as well...

Back in the Saddle Again!

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Back when I was a high-school student I was completely enamored with EMS. I just couldn’t wait to slip into a uniform and get out on the streets of an ambulance. While in retrospect maybe I could have refocused the energy I spent researching the EMS gig into something a little more profitable, the sheer amount of stuff I read about EMS in my formative years helps me in my job to this day.

One of the earliest EMS blogs I ever read was one that I found back in High School. I forget the name of it now and I would guess that it isn’t even still up there on the interwebs anymore. However, the writer’s acerbic descriptions of his own life under the lights of an ambulance were hilarious and fascinating to me. I’ve never forgotten the words he wrote.

I was reminded again of one of his stories this morning when I was getting off shift. I’m finally back in the back of an ambulance after spending some time at my secret-squirrel job and I’m loving it. While I wish I got paid more to do what I love, I do truly love what I do. This morning was no different. Again, the EMS gods had me laughing until I cried while an elderly lady screamed in sheer terror.

Yes, I said that. No, I’m not a monster. You would probably have laughed too. Hard.

This morning the radio decided to wake me up around 0430 for the tip-up of the uninjured fall victim. I went, assessed, found nothing, and tipped the poor guy up back into bed. It was a simple call. He signed off on a refusal form, and all was right with the world again. I went back to the station to write the report and after some time spent in between dozing and typing on the Toughbook, I finished my report around 0600. By then it was too late to go back to bed and sleep for an hour, so I stayed up to wash the ambulance and make sure the shift chores were done. It’s the custom at our company to leave the quarters pristine for the oncoming shift, so we do a full cleaning in the morning before shift change. It works for us.

Around 0630, my partner and protégé Chadwick sauntered in to the station. The poor kid had been ran hard and put away wet the day before and looked unapologetically fresh in contrast to as haggard as I looked. Darn Kids. As he helped me dry the trucks and sweep the floor, I was teasing him about catching a late call.

“Can you feel it, Chad?” I would ask. “Right now, there’s some guy that’s waking up and walking up to the toilet for his morning dump who’s gonna vasovagal out and seize on the bathroom floor. It’s your call so when you kneel down, try to avoid the skid marks.”

I kept razzing him as time went on, and when we finished washing the trucks we walked outside to enjoy the crisp, bratwurst-and-cheese-scented Wisconsin morning.

“Did you hear that?” I asked, “that was someone hitting the floor”.

And amazingly, right then the tones went off. It was for a medical alarm that had been activated at a non-medical senior-living high-rise in town. Coincidentally, it was for a fall victim in the bathroom.

Nice.

Chadwick mumbled something that might have been profane I’d think if he wasn’t such a Bible-Thumper and hopped in the truck. I drove because it was his call. On went the lights before I opened the bay door. I think it’s more dramatic if I turn the lights on before I open the door. It just looks cooler that way. Johnny and Roy did it, so I can too. I also wear my helmet like they did. Yay me.

We arrived on scene right before the less-than-optimally-caffeinated police officer who was responding with us. He was able to finagle the key out of the knox box and let us into the building. Apparently last week one of our crew had gotten fed up with the key not being in the box at this building and had opened the lock in a gentle, professional way using his foot. Apparently the building management wasn’t happy with them for doing that, especially since it was for a call that turned out to be a false-trip of a medical alarm. Today we found the key in the box… weird how that happens.

Chadwick and I deftly navigated the long hallway and the small elevator up to the third floor with our stretcher and all equipment in tow. Hypo-caffeine Copper tagged along, and we found the door to the apartment locked up tight. Luckily for the maintenance man, he had the key right handy for us to use.

We entered the apartment with us yelling “Ambulance!” and him yelling “Police Department!”  I thought it was redundant, but hey… he needed to wake up and yelling something helps that. We heard the sound of a running shower and walked towards the bathroom yelling our respective titles.

The patient heard us, no doubt, and did her best Wicked Witch of the West impression as she yelled “Ohhh Myyyy GAAaaawwwd!” We explained again about the whole “Ambulance!” and “Police Department!” thing, but she was having none of it. We told her that somehow her button had gotten pressed and that the machine had called us, but that didn’t seem to ease her fright at having three strapping young men in uniform show up to help her shower, apparently.

After much consternation on her part, and my starting to laugh the tears out of my eyeballs we thanked the lady, apologized for her fright, and cleared the scene to head to the police department for the fresh pot of coffee the officer said he was dreaming about. We hung out, and since I’m a renaissance Medic I tweeted in a HIPAA friendly manner about the call.

Some of the responses included such things as:

 “So I guess the Medical Alarm button is now the ‘Bring Someone to Wash My Back Button??”

And,

“If she pressed the button and got three young public safety types to show up and help her in the shower, is there a way that I, personally could get the button for my own use? We’d have to have a gender setting, of course… As I require attractive young members of the other gender to help me with my showering endeavors”

And,

(something that was absolutely HILARIOUS regarding “Old Lady Boob” that I have redacted from my blog site, you’ll just have to get on to Twitter to see humor of that caliber)

So after this morning’s antics and activities, I can safely say that I absolutely love my job again. I never stopped, but I’m happy that I came back refreshed from my hiatus. I missed the people we see, their twisted humor, and their acerbic personalities. It’s just like the first EMS blog I read said it would be and I praise whomever he was for his accurate description.

Sorry about the lapse in posting, y’all. I’m back and am loving it. Hope you are all too.

I don’t usually talk about Political things…

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But when I do, they’re usually of the macro-local type and  have something directly to do with EMS.

This is one of those things.

The village of Schaumburg bucked the national trend of raising taxes and fees to cover rising expenses when its board unanimously approved a 4.4 percent reduction to the 2010 property tax levy

You read that right: reduction.

But that’s not all.  Village officials also did away with vehicle sticker fees and moved to have property taxes cover garbage removal.  

Just for the record, Schaumburg is in Illinois, folks. The same state that sent our senator up to the White House last election cycle. Lowering taxes isn’t exactly the modus operandi for an Illinois municipality. In fact:

Schaumburg is an anomaly among Illinois municipalities. Others like Gurnee and Orland Park raising taxes and fees where ever they can. Northbrook, which has seen an increase in sales tax revenue stood pat.

Schaumburg is one of the larger municipalities in the sprawling conglomeration of suburbs surrounding Chicago. It faces the exact same economic challenges that other municipalities in the area face, but it seems to be doing much better, economy wise.

The measure, if you read the article, isn’t final, but it looks like it will pass. Schaumburg has a full-time Fire/EMS dept and pays their firefighters extremely well, they also seem to have great city services and every time I’ve been in the city I’ve liked what I’ve seen.

In fact, the recent NAEMSE conference was held in a hotel in Schaumburg, and they played a small part in paying the hotel tax.

As I’ve said before, I’m not one to wax too poltical on this blog. This is an EMS and Fire blog and you come here to read about things related to Fire and EMS. I understand that. I don’t want to hijack the discussion to the miasma that is our national political scene and end up alienating a different percentage of my readership every time I post something of an opinionated political nature. However, local politics affect EMS and Fire, and I speak on the politics of EMS quite a bit. This is one of those issues.

I have to ask the question here:

Businesses pay taxes, residents pay taxes, Visitors pay taxes… It goes to say that the more businesses, residents, and visitors a locality gets, the more taxes they’ll pay by sheer volume. People have a choice on where they locate their business, where they visit, and where they choose to live. If you were in the position to do any of these things, knowing that Schaumburg is lowering their taxes, and plans on removing their property tax entirely - just like they said they would – would you choose to do so in Schaumburg, or in the other towns mentioned in this article?

In additon, removing the stupid municipal car stickers, which are really just a massive inconvenience and hassle to the residents of a city, and covering garbage disposal fees through what’s left of the property tax?

Well, Schaumburg… you may just be an island of sanity in an insane state. May word get out and people flock to your borders. It’s called “competition” and usually only successful businesses are the groups that think of lowering their prices to become more attractive to the customer. Bravo.

Source: http://www.nbcchicago.com/news/local-beat/Schaumburg-Officials-May-Lower-Property-Taxes-103947993.html?dr#ixzz10vUpO9PP

A Weighted Issue? A Burning Issue… Wow.

5 comments

I’ve always said that I love EMS and that I’ve taken from it far more than I could ever give back to it. The same is true with this blog. From my readers and people who comment, I learn more than I can teach and enjoy more than I can entertain.

This weekend proved all of those facts quite well.

If you didn’t read the blog over the weekend, you missed an amazing discussion on my last post. The post, “A Weighted Issue, The Fire Service Helping Private EMS” discussed the case of a private ambulance requesting a fire department for assistance in carrying a bariatric patient back into her home on a long-distance hospital discharge. The private ambulance was 5 or 6 hours out of their area of operations and the Fire Department was a full-time municipal department.

I linked to the stories that had popped up on www.JEMS.com and also on www.EMS1.com. I wrote my feelings on the issue, explored the case a bit, and then opened up the floor to the readers for their comments.

And what happened floored me, just knocked me over.

Predictably, I started getting comments on the post… Then some more… then more.. then a LOT more.. then a TON more. The post spread like wildfire and attracted some of the most intelligent discussion I’ve ever had here. It’s by far my most commented post with 86 at the time I write this.

And I read them all. I love comments, they come to my BlackBerry. Really. I read the discussion, the back and forth, and the wide spectrum of opinions as they came in, sometimes two and three at a time.

And my opinion has been swayed… my original perception that the Fire Department was Evil has been tempered. My original perception that the Private Ambulance could have dropped a dime and handled the issue with a phone call before the incident has not changed. However, I now focus my ire on the system that caused this issue.

The reimbursement structure holds the ambulance service hostage. No private ambulance would be reimbursed for hauling the patient with extra people. The service wouldn’t have been reimbursed for a 2nd rig and the patient had to be taken home. My guess, as was stated by a handful of commenters, is that the service was taking the patient as a favor to garner more business from the rehab hospital. I have no way of knowing that for sure, but it makes sense to me.

Not only did I get a TON, just a ton of great discussion… but the post spawned a few others as well.

This event has taught me something that should be the takeaway for us all. That is this: Issues like this are not going away. In fact, they’re only going to get more common. Private EMS isn’t evil and the “Private Transport Industry” is necessary for the functioning of our healthcare system. Fire-Based EMS will have to help and could never handle the strain of not having private EMS.

Sorry to both parties here, we’re all needed in the current system. Healthcare needs us all.

So play nice and help each other out. Remember the Golden Rule.

And remember the five P’s: “Proper Planning Prevents Poor Performance”

I shall leave you with two things:

http://lifeunderthelights.com/2010/09/a-weighted-issue-the-fire-service-helping-private-ems/ – A link to the post for you to wade into the comments if you haven’t (you should. Bring a snack)

And this, a  video that this experience has brought to my mind. “The Hats of Incident Management” It’s about highway incidents… but you’ll get the point. It’s a classic.

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A Weighted Issue – The Fire Service Helping Private EMS

111 comments

There has been quite a bit of buzz lately over a story that happened pretty close to my generic neck of the woods. It’s been featured on www.JEMS.com as well as www.EMS1.com and has blown up the twitter streams. I was made aware of it by the JEMS Facebook fan page posting the link two days ago.

Before I link to the article, I’d like to say that I was immediately on the side of the private ambulance company and I jumped right on the JEMS facebook comments thread to state my case. I figured that there would be some dissention, but that most people would share my view.

But that’s not exactly what happened…

Apparently there is a vast chasm in opinions out there on this issue, and it’s not just the Firefighters vs. the non-firefighters like I thought it would be. The comments section is up to 61 comments as I write this and the discussion is poignant and well reasoned. I still believe in what I said… but I’m willing to revisit the issue

Here’s the article: http://www.jems.com/article/news/illinois-fire-department-refus

So… do you see the discord there?

The private ambulance service, which is a pretty new company that runs only one or two ambulances was started by a paramedic with a dream (yea, really). It took the patient from a rehab hospital to a private residence in Springfield, IL. I don’t know the exact road mileage, but I do know that Springfield, IL is a good 4 to 5 hours away from where the rehabilitation hospital is located. The patient was reported to have been on Medicare and Medicaid and weighed approximately 700lbs.

Yep, this ambulance crew had to take a 700 pound patient on a long distance transfer. I feel their pain.

The crew couldn’t get the patient from their ambulance into the residence when they got there and called the Springfield FD (SFD) for assistance moving the patient. SFD refused to assist them.

Ultimately, the private ambulance crew arranged for another private ambulance from a Springfield area company to come and help them. The job got done and everyone was happy, right?

Well, no… of course that’s not what happened. Someone alerted the media and the story popped up on the wire. Now there’s debate flying all over the interwebs and I for one want to keep it going. Viva debate. Viva discussion.

Here’s my comment from the JEMS Facebook Page:alled “community service” which I guess is something they don’t understand in Springfield.

There is nothing wrong with private ambulances and even the staunchest fire service EMS person would agree that no fire department would accept a long distance transfer (in this case, probably a good 5hrs) discharging a Pt from a rehab hospital to home. Some service has to exist to do this type of work, and Mercy Ambulance stepped up to do it. The patient was a TAXPAYING CITIZEN of Springfield FD’s area and Mercy was returning that taxpaying citizen to his or her home. This person has already paid for Springfield FD’s services and they refused to provide them.

I would guess that SFD regularly responds to other so-called “Nusaince calls” all the time, or have they stopped responding to Activated Fire Alarms, dumpster fires, and CO alarms as well?

Mercy Ambulance wasn’t doing this for the money. The reimbursement from Medicare is laughable and the “reimbursement” from IL medicaid is pretty much non-existant. They did this because the patient needed to get home. The reimbursement system is such that they would have had to eat the cost of additional crew and making the assumption that the SFD would respond for the “Public Assist” of one of it’s tax-paying constituents is reasonable.

SFD gets a letter in the file for this one.

I’m actually familiar with the ambulance service in question. In the area that it mainly operates within, the Fire service is always happy to help out the private ambulances with these types of cases. It has to do with providing something called “community service” which I guess is something they don’t understand in Springfield.

There is nothing wrong with private ambulances and even the staunchest fire service EMS person would agree that no fire department would accept a long distance transfer (in this case, probably a good 5hrs) discharging a Pt from a rehab hospital to home. Some service has to exist to do this type of work, and Mercy Ambulance stepped up to do it. The patient was a TAXPAYING CITIZEN of Springfield FD’s area and Mercy was returning that taxpaying citizen to his or her home. This person has already paid for Springfield FD’s services and they refused to provide them.

I would guess that SFD regularly responds to other so-called “Nusaince calls” all the time, or have they stopped responding to Activated Fire Alarms, dumpster fires, and CO alarms as well?

Mercy Ambulance wasn’t doing this for the money. The reimbursement from Medicare is laughable and the “reimbursement” from IL medicaid is pretty much non-existant. They did this because the patient needed to get home. The reimbursement system is such that they would have had to eat the cost of additional crew and making the assumption that the SFD would respond for the “Public Assist” of one of its tax-paying constituents is reasonable.

SFD gets a letter in the file for this one

That has been “liked” six times since I wrote it.

The rub here for the Defenders of the Fire Service™ is that they say that the “Medical Transportation Industry” is an “Industry” and therefore should have their own plans in place to deal with this type of case. They say that they shouldn’t diminish their ability to respond to emergency requests in order to help out a private business with a client. They say that they would expose themselves to liability, expose themselves to potential injuries of their employees, and that they would be providing this service for free. They say that this isn’t their job and that they shouldn’t be spending taxpayer dollars to help out a private entity.

And… I might concede that to them if I thought it was genuine. I mean, does the fire service help out the towing and recovery industry with cleaning up car wrecks? Do they help out the private fire alarm business by responding to and resetting false alarms? Do they provide private residences with smoke and carbon monoxide alarms?

Yes, of course they do all that. They do other things too. They help out all kinds of community entities, both public and private, for-profit and not-for-profit all the time. The Defenders of the Fire Service™ keep trumpeting their statement that they are an “All-Hazards” emergency response agency that is constantly adapting to meet “the needs that the public are demanding from them”.

All of those community entities the fire service assists have one thing in common, they pay taxes. Some of them pay property taxes, some of them pay rent that goes in-part to pay property taxes, and some of the straight not-for-profits provide services that help the people paying property taxes.

And last time I checked, the SFD does receive property taxes.

Here’s one thing with what I said though… The “All-Hazards response” idea is for responding to “hazards” and I can see where a private ambulance needing a hand isn’t exactly a hazard or an emergent need.

Would any of the Fire Departments I’ve worked on have done it? Yes, absolutely. A citizen needed an assist and we would have marked it as a “Public Assist”. We would have responded non-emergent, helped, and it would have been a non-issue. The person pays tax dollars and we would have looked at it as the same as responding with an engine for a 911 lift assist.

However, I will concede that the Private ambulance service would have been more proactive if they would have called the SFD and asked them if they would help them before they loaded the patient. If the SFD told them “no” at that time, they could have arranged for alternate methods at that time. Instead, they just assumed. They transported the patient to someone else’s sandbox and just hoped that they would play nicely.

And the SFD doesn’t play the way that Mercy Ambulance is used to playing.

If you can’t tell, I’m on the side of Mercy Ambulance here. Although I say that they should have dropped the dime and rang the SFD to ask them before they just assumed they’d help.

One thing’s for sure though, this issue isn’t going away and it will probably become more common. There’s a ton of differing opinions out there as shown by the comments that news story received and it shows that there are EMS professionals on both sides of the fence that have strong and reasoned opinions. This is an issue that would benefit from some discourse and that’s why I’m bringing it up.

What are your thoughts?

Help!! Riddle me this… Quick like!

15 comments

Ladies and Gentlemen!

I am in a bind… and well, I’m asking for your quick, late night assistance. Consider this the LUTL pager going off and me begging for you to volunteer your time and respond to these questions. Won’t you help me?

I recently signed up for college and I’m facing the end of my first semester at Kaplan University. Http://www.Kaplan.edu. I’m completing a BS in Fire and Emergency Management through their online campus. I must say that I’ve really been enjoying it. I’ve had two excellent instructors thus far, and I can’t speak highly enough of them.

However… as my regular readers know, my schedule has been flipped turned upside down by one of my jobs and I am now facing a deadline of 0000hrs CST to have an “Interview with a fire service professional” completed and done.

And no, I can’t interview myself. Even with my multiple personalities firing on full cylinders… I just can’t do that in good consciousness.

So, I’m asking y’all, my (really nice, handsome/pretty, and intelligent) audience to answer me a few questions before 9/8 0000hrs CST! Hurry!

Three of these are easy questions… one of them is hard as heck and is sure to be controversial, actually. I wouldn’t have it any other way.

Thanks for helping. Please leave your answers in comment form, or you can e-mail them to the blog e-mail at ProEMS1@yahoo.com

Thank you!!!

Questions:

  1. What is your name, rank, and department? (Or general area of the country and type of service if you prefer)
  2. How long have you been a member of this department?
  3. Do you hold multiple jobs in the Fire Service/EMS? Care to share?
  4. Where did you work previously… the abridged version?
  5. What training or education did you undergo in order to get the job you have now?

And here’s the hard one:

First, go read THIS ARTICLE FROM FIREGEEZER.COM WRITTEN BY FOSSILMEDIC about Uniontown, PA scrapping their paid FD for a volunteer/POC department.

Then, go read THIS ARTICLE FROM PETER CANNING (and the subsequent article from the New York Times that he links to) about Fire Departments charging hundreds of dollars for all responses.

Now, answer me this:

With local governments all across the nation facing financial crises and the fire service not being immune to the budgetary axe… do you think that the full-time, paid, professional fire service will continue to be as much as a desirable career goal, in terms of pay and benefits, in five years. How about ten years, or 15 or 20 years?

Consider this as well:

People line up and submit themselves to grueling testing processes for one or two openings in full-time fire departments. Hundreds of people compete for one or two open slots in some cases. This is an example of supply and demand being askew… its simple math. Obviously there’s something that drives these people to submit to that process with little hope of getting the few available jobs. Do you really think that will last?

No offense intended to my brethren in the fire service. This is something I’ve seriously considered and I’ll bet I’m not the only one who has. The question has been asked. Let’s see what answers we get.

(and thanks for helping me with my homework… I’m really going to transpose your answers and turn it in as a paper)

What Difference Does EMS Make? Choose Your Own Ending

17 comments

John didn’t need his alarm clock this morning. In fact, he was wide awake just a few minutes before it went off. He turned it off so as to not wake up his wife and got up quietly to start the day. Today was going to be great. It was huge. Months of work at the office were finally going to be recognized today in the biggest project meeting he’d had in a year. Today’s meeting would launch his career faster than almost anything he’d done before. He was excited. He was ready.

John showered, shaved, and got dressed up in his new suit that he’d bought the day before. He wanted to look his best for this meeting. Everything was counting on it. His wife Joanne had coffee and a quick breakfast ready for him when he came down the stairs. He sipped on his coffee for a bit as he ate his breakfast. It was really sweet of her to do that, He thought and he told her so with an extra hug and kiss as he left for his commute. He wanted to be to work early today to make sure that he was there to answer any pre-meeting questions. This was the day.

Traffic was light on the interstate that morning and John was moving at a good clip. It was strange, he thought, for traffic to be this kind to him on a Monday morning but he figured it was a good omen. His phone buzzed with an e-mail and he glanced at it. It wasn’t anything that couldn’t wait until he was in the office, he thought. Then a great song came on the radio. John reached down to turn up the volume so he could get pumped up for the drive…

He never saw the cars stopped just in front of him.

Mary took care of herself pretty well for a type one diabetic. Her doctor had told her that. She stuck to her diet, maintained her sugar levels meticulously, and took her insulin on a sliding scale that seemed to be working perfectly. Her blood sugar readings were always right where her doctor said they should be. Mary was proud of that. She worked out and tried to get out walking or jogging the trail at the park at least 3 or 4 times a week. She felt good, looked good, and thought that she was doing all she could to take charge of her health.

It was a beautiful Saturday morning and Mary thought that she should take her dog Patches out for a walk around the pond. Patches was a 1 year old Golden Retriever and loved jumping in the lake to fetch sticks. Mary had taken her morning dose of insulin, popped a multivitamin tablet from her new bottle that she’d bought the day before, and ate a quick bit of breakfast before she put Patches on his leash and started walking to the park. It was about five blocks away and patches knew the route well. Everything was great, until the nausea hit… Mary tried to fight it but knew that she was going to throw up when she started salivating and breathing heavily. She ended up throwing up in some bushes next to the sidewalk. She thought that she was lucky. Nobody saw her hurl up her breakfast and she immediately felt better. It must have just been the new vitamins that made her stomach upset, she thought as she continued walking to the park. She figured that she just wouldn’t take them again.

Mary never felt sick. She just thought that she should take a nap. The rock over there looked like a good place. Why was she so sleepy? Never mind… Just lay down and nap. Nap good.

Luckily, another jogger happened by to find Mary unresponsive.

Work had been scarce lately and Steve was happy to get his truck back on the road. He drove a live-bottom trailer hauling asphalt for a big local paving company and they hadn’t had many big projects come their way lately. Driveway work was steady, but rarely did the company need Steve to drive a big truck out to a site for a driveway job. Steve made his best money and hours when the company had highway work and today was the first day of a big job they’d just gotten. He’d been in line with the other trucks waiting his turn to dump his load into the paver for hours and even though he was happy to be working, he had to pee. Minutes turned into hours and finally it was his turn to drop his blacktop and head back for a new load. He couldn’t wait to be done. He really had to pee by this time and he knew exactly where his next opportunity would be. He backed his trailer up to the paver and raised the bed. Then through his rear-view mirror he saw the people scramble and jump off of the paver. He felt his truck lurch forward as the paver machine was pushed into it from the impact of a car travelling too fast in the construction zone. When he jumped out of his truck after looking to make sure there was nobody coming at him, he saw his friend Luke laying on the ground. Luke was bleeding, bad. The car and the paver were a tangled mess of metal and there was someone screaming at an unmoving figure in the passenger seat of the car.

Steve no longer had to pee…

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Note to blog readers:     I can’t quite decide on what I should do from this point on. I can take two paths, one is a rallying call to community members asking them to put themselves in the place of the people in the above cases and get out there and support their local EMS. The other, is a rallying call to us EMS people… I’ve written it both ways. You can see what you like best.

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Option #1

Every day, Paramedics and EMTs put on their uniforms, fire up their ambulances, and get ready to face the onslaught of whatever mayhem the streets produce for them during their shift. They do a job that is unpredictable, complicated, and vital to the community. These three stories could happen to you or someone you love tomorrow and each of them will require the response of a highly trained, expert Emergency Medical Services (EMS) provider. There are times when your local ambulance service makes the difference between life and death but there are far more times when they make a big difference in a person’s continuing quality of life. By interceding in the first few moments of a medical emergency with highly trained experts, EMS makes a difference for us all. Communities that support their local Emergency Medical Services have better services and community members that are more educated about what makes quality EMS are better suited to support their local services.

You may not think about the people who respond to your call when you dial 911, but all we do is think about you. Get informed, get involved, and support your local Emergency Medical Services.

We’re there for you. We need you to return the favor.

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Option #2

As you come in to work today, lace up your boots, or turn on your pager, think about the patients in the above cases. They’re people just like anyone you see in your day to day life. They and others like them didn’t intend to be placed in the situations they’re facing and to them; theirs is one of the most intense situations of their life. Their very life and the continuing quality of their lives could rest in your hands today. They are depending on you. Their families are depending on you. Your knowledge, skill, and preparation to perform your best are paramount to these people. Their care rests on you. You owe them your best and there is no excuse they’ll accept for poor performance.

EMS providers transcend their self when they lace up their boots and sign on for duty. Society needs us. Our patients need us. We need us. We will never know the impact we’ll have on the lives of our patients, their families, and their communities… but it’s huge. We as EMS providers play a pivotal role in our communities. They’ll never acknowledge it en masse… but that doesn’t diminish its importance. Recognition for our skills isn’t necessary for our skills to be vital. EMS people do their jobs because they’re important. We do our jobs because our guts tell us that what we’re doing is right… and even when we stumble and find ways to improve ourselves and our care, it doesn’t diminish the importance of what we’ve done. We have acted, and we continue to act in the best interest of humanity.

Today you can make a choice. You can make the choice to seek out and become the best EMS provider you can be or you can choose not to. I suggest that you make the right choice but no one will ever be able to force you. Your care is an art and a science. Your performance is based upon hard science and soft intuition. There can never be a book that will tell you exactly what is right for every situation… you simply have to learn it and learn how to make the right decisions to fit the situations you find yourself in.

My advice to all EMS providers is to take the high road. Err on the side of what you truly feel is best for your patient. Do your best. Study hard and learn from those you consider the best among us. As an EMS provider, you bear the burden of an overloaded system that pays poorly and garners little respect. I feel it too. I say that it doesn’t diminish the importance of what we do and it isn’t the individual patient’s fault. They deserve our best no matter what the system is doing to us. It’s our responsibility and our calling. It has been said that the definition of a “Professional” is one who can perform their duty adequately in conditions that would cause the amateur to turn back. I’d say that we’re living in those conditions today, but we still have to perform. Do your best and know your stuff. Lives depend on your commitment.

It is our job to promote ourselves. It is our job to elevate EMS. It is our job to speak out and optimize the system. The fault for its failings lies within our profession and it is our job to change it. All of us, individually and collectively have the responsibility.

Will you answer?

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So I got a little philosophical in this one. Which ending do you like better?

Shining through Suffering – Learning How to Cope with Sadness in EMS

7 comments

Medic Trommashear, who writes great stuff has offered to co-post with me on this. You can check it out at her blog: http://lookingthroughapairofpinkhandledtraumashears.com/

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This morning the wife came home from her night shift on the ambulance and told me a sad story. During the wee hours of the morning she handled a rather nasty fatality accident. The victim, a 20-something male was walking home from a party on a dark country road and tragically, a passing motorist didn’t see him in time and the accident ensured that he’d never make it. Pedestrian vs. car accidents at high speeds have a way of doing that.

Sad stories like this are getting more common for her as she’s immersed herself fully into paramedic school and professional EMS in general. She’s been seeing sad stuff multiple times per week it seems. I can see that it’s wearing on her and I feel her pain. I have experienced it quite a bit myself in my own career and I continue to do so on a regular basis. Jumping into full-time EMS exposes a person to sadness on a level that can’t easily be prepared for. A person just has to jump in with both feet and not be afraid to feel the range of emotions that they’re going to be exposed to. It’s hard, it’s tough, and it’s one of those things a person just has to learn how to overcome if they want to make EMS a part of their life.

That’s the part that most people don’t get, I think. The part where you have to “Learn How” to overcome the sadness and negative emotions we’re faced with as EMS people. A common statement that lay people make when they hear that I am a paramedic is “Oh, I could never do that job and see what you see. I just couldn’t handle it”. Perhaps they’re right, but I would guess that anyone can train themselves to handle almost anything. My pseudoscientific opinion is that we develop our tolerance and our healthy ways of dealing with being exposed to such negative emotions on a regular basis through experiencing it and learning ways to function and feel happy afterwards. It’s harder for some than others and I can’t imagine that there is a single roadmap for learning it. It’s individual. Friends help and so does an understanding family. Good coworkers are great to observe and learn from as long as they realize their own humanity and aren’t simply trying to fool themselves out of bravado. We’re all human and I can testify that we’re all affected, no matter how thick our skin may appear.

Back when I was a new medic I was working a ton of hours. I mean, I worked a lot. I worked TOO much. I worked for days on end without sleep for multiple jobs. At the time, I felt I had good reason. I was attempting college for the first time, taking care of my recently deceased father’s businesses, and trying to sock away money to help my mother. I worked a full-time EMS job, a full-time hospital job, ran the businesses, and volunteered for a separate fire department and EMS agency. It was nuts. I would literally go for days without sleep. During that time it seemed like I was getting slammed by horribly sad calls. I felt I was surrounded by suffering and death. I was working at least two codes a week on average. Mayhem and madness seemed to rule the day. I was getting deeper and deeper and…

I was going nuts.

I was horribly, deeply depressed.

I almost went insane.

I was at my darkest hour when I found myself angry at anything that was cute or fun. Literally things like jokes, teddy bears, and Hallmark cards made me angry. I just couldn’t see how people could stand to look at that kind of stuff when there was so much suffering in the world. How frivolous! What a waste of time! It made me angry to think of anything that didn’t acknowledge the pain I was bearing witness to on such a regular basis. I was depressed and angry. I just couldn’t understand anything other than feeling the pain that the people I was taking care of were feeling. It affected my life, my work, and my human interaction. It was horrible.

Then I had an epiphany that changed my personality and who I am to this day.

Those who meet me know that I like to joke around. A lot. There are things that I take seriously however I do not personally happen to be one of them. My epiphany was that the stuff that was cute, fun, loving, friendly, and/or happy was all that actually did matter in life. We combat the bad with the good, the yang with the yin. I chose to pay attention to the comedy of life and downplay the tragedy. After that revelation, my whole outlook on life and my personality changed for the better. I had found that comedy, friendship, and love were the ways to live my life. Come what may, I can make a joke about it and that makes it ok. I laugh at inappropriate times and seek out the good in life. My life and career ensure that I’ll still have an onslaught of human tragedy thrown at me whether I’m ready for it or not but If I can actively seek out the positive, I may just end up ahead of the game.

To my wife, I love you. Hopefully you don’t end up where I have been… but I’ll be here for you, come what may. I understand what you’re going through and I love you for this any many, many other reasons. Always.

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You may want to read one of my most popular posts. It’s an older post of mine where I explore what I call “Splashed Sadness”. It’s along these lines. We EMS people have to deal with a lot. Never be afraid to share it. Don’t hold it in. Get it out and learn how you can cope with it because there’s not a one of us ain’t human.

“Splashed Sadness – A look at Negative Emotions in EMS”

Or “Reflections on an Easter Morning” – another post about a bad call.

Also, don’t forget to check out Medic Trommashear’s co-post on this. You can check it out at her blog: http://lookingthroughapairofpinkhandledtraumashears.com/

(Note: I’ll link to the post directly when it’s up)


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